PA UC payment date shows today but Money Network card still empty - why?
I'm super confused and starting to worry. My PA unemployment portal shows that my payment was processed with today's date, but when I checked my Money Network card balance, there's nothing there. Been refreshing the app for hours. This is my third week claiming benefits and the first two payments came through fine, so I don't understand the delay. Has anyone else had their payment date show up but the money not appear on their card? How long should I wait before panicking? I've got rent due in 3 days and was counting on this payment.
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Keisha Williams
Happens all the time. Their system says its processed but then takes like 1-2 business days to actually hit ur card. Check again tomorrow morning
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NebulaNova
•Really? The first two payments showed up same day though. That's why I'm freaking out a little.
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Paolo Conti
The payment date just means it was processed on their end, not that it's immediately available on your card. There can be a delay of 1-3 business days depending on when they initiated the transfer and how their batch processing works. I'd recommend checking again tomorrow morning - most of mine hit overnight even though the payment date was the day before. If it doesn't show up by Thursday, then you might want to contact them.
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Amina Diallo
•Not always true!!! My BFF had this happen and turns out there was a FLAG on her account for "employment verification" that nobody told her about! She had to upload her tax forms and wait 3 more weeks!!! The system is BROKEN!!
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NebulaNova
•That's really helpful, thank you. I'll try to be patient until Thursday then. Really hope it shows up overnight.
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Oliver Schulz
I had this exact issue twice during my benefit year. Sometimes there's a random delay between the UC system marking it as paid and the Money Network actually showing the funds. I think they use different processing systems or something. If your status says 'paid' you should be good, just might take an extra day.
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NebulaNova
•That's reassuring. Did you ever figure out what caused the delay those times?
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Oliver Schulz
•Honestly no. The first time I called and sat on hold for 3 hours only to be told 'it's processing normally' and then the money showed up while I was still on the phone lol. Second time I just waited and it appeared after about 36 hours.
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Natasha Kuznetsova
This is the third post about payment delays I've seen this week! Is anyone at PA UC even working anymore?? I swear they mark things paid just to make their stats look good but then actually take forever to release the funds. Classic government efficiency at work!!!
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Keisha Williams
•i know right?? they dont care about us at all
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AstroAdventurer
If you need to reach PA UC about this issue, I used Claimyr last month when I had a similar problem and got through in about 20 minutes instead of calling for days. They have a system that holds your place in line and calls you back when an agent is available. Saved me a ton of time and frustration. Check their demo video if you're interested: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 and their site is claimyr.com. My issue was similar - payment showed processed but didn't arrive - turned out there was a minor verification flag that the agent cleared up right away.
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NebulaNova
•Thanks for the tip! If it doesn't show up by Thursday I'll definitely try this. Calling the regular number is just busy signals all day.
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Natasha Kuznetsova
•Does that service actually work? I've been trying to get through to UC for 2 weeks about my appeal!
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Javier Mendoza
so i had this happen to me twice this year where the money took extra time to show up on my card. the first time it was cuz it was a holiday weekend and the second time it was becuz they had a system upgrade they were doing that slowed everything down. both times it showed up, just took longer than usual. dont worry too much about it unless it goes past like 3 days
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NebulaNova
•Thanks for sharing your experience. That makes me feel better. I'll wait a couple days before really worrying then.
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Paolo Conti
Just to add - make sure you've also checked your Money Network card account directly through their website, not just through the app. Sometimes the app can be glitchy and not show the updated balance even when the funds are actually there. Also double-check that you're looking at the right card if you've ever had your card replaced.
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NebulaNova
•Just checked the website too and still nothing there. And yes, it's definitely the right card - I've been using it for groceries all month. Fingers crossed it shows up overnight!
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NebulaNova
UPDATE: The money finally showed up on my card this morning! Looks like it just needed an extra day to process. Thanks everyone for your help and keeping me from panicking too much.
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Keisha Williams
told ya lol. same thing will prolly happen next week too just fyi
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NebulaNova
•You were right! I'll try not to stress about it next time.
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Jean Claude
Glad to hear it worked out! This is such a common issue - I've seen it happen to so many people in this group. The PA UC system really needs to be more transparent about processing times instead of just showing "paid" when it's really just "initiated." Would save everyone a lot of stress if they just added a note like "funds typically available 1-2 business days after payment date" or something.
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Sara Unger
•Absolutely agree! Even just a simple disclaimer when they show the payment date would help so much. I was googling "PA UC payment delays" at 2am last night thinking something was wrong with my account. A little transparency goes a long way, especially when people are relying on these payments for basic necessities.
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