PA UC green thermometer status tracker disappeared from dashboard - normal or glitch?

same thing happened 2 me last month!! the green bar just vanished and I panicked. ended up being nothing, my claim got approved 3 days later. the website is super glitchy lol

I think when the thermometer disappears it means they made a decision but haven't updated your status yet. When did you do your initial interview? Sometimes they approve right after that and it takes the system a day or two to catch up.

The disappearing thermometer usually indicates one of three things: 1. Your claim is transitioning to a new status and the visual indicator is refreshing 2. There's a technical issue with the dashboard display 3. A determination has been made and your status will update soon In most cases, it's not a reason to worry. The PA UC system updates overnight between 3-5 AM, so check tomorrow morning. If you're concerned, you should try calling the UC service center to verify your claim status directly. The thermometer is just a visual aid and doesn't always accurately reflect your actual claim status in the system.

THE PA UNEMPLOYMENT WEBSITE IS A JOKE!!! I've had the thermometer disappear, reappear, show wrong info, everything. Don't trust anything you see on that site. My thermometer showed step 2 for WEEKS after I was already receiving payments! The ONLY way to get real info is to talk to a human being on the phone, and good luck with THAT nightmare!!

one time my thermoter disappeared and then my claim got denied becuz i didn't report my last job correctly. might wanna double check your application details just to be safe

I had this exact issue in January 2025. The thermometer disappeared from my dashboard after being on step 3 for about a week. I called the UC service center (took forever to get through) and they told me it sometimes happens when your claim is moving from review to determination stage. In my case, it reappeared two days later showing step 4, and I got my approval letter in the mail the next day. Don't panic about the visual elements on the website - they're not always reliable indicators. The important thing is what your claim status actually says in the system, which only a representative can tell you for certain. If your dashboard shows any messages in the notification area or any correspondence in your UC mailbox, check those for updates as well.

My brother works in IT and says the whole PA unemployment system runs on ancient software that breaks all the time. The thermometer is just a graphic that sometimes doesn't load right. Probably nothing to worry about honestly

Wait, are you still able to file your weekly claims even though the thermometer is gone? That's usually a good sign that your claim is still active in the system.

Just to clarify a common misconception - in Pennsylvania, you should begin filing your weekly certifications immediately after submitting your initial application, even before approval. You don't need to wait for your initial claim to be approved first. The system will hold those weekly certifications until your claim is processed, and then release payments for eligible weeks. If you haven't been filing weekly claims while waiting for your initial claim determination, you should start immediately and may need to file for back weeks. This is a frequent mistake that causes payment delays.

Regarding the thermometer disappearing - I just checked with a friend who works at the PA UC office (not officially speaking for them). She said they actually rolled out a small website update last week that's been causing the thermometer to disappear for some users. It's a known issue they're working on fixing. So in your case, it's likely just a display glitch rather than anything wrong with your claim.