Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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  • Connect you to a human agent at the PAUC
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  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Ella Lewis

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Last time I filed UC they kept saying new card was coming but nothing ever came and then a month later I got a letter saying they were using my old card. The whole system is just confusing af.

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Andrew Pinnock

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Just to clarify for anyone else with this issue in the future: 1. PA UC will always default to using an existing, unexpired Money Network card first 2. Even if the system mentions "issuing a new card," check your existing card first 3. You can verify which card is linked to your claim by calling UC directly 4. Money Network customer service can also tell you if a new card has been issued 5. New cards are typically only issued if you specifically request one or your old one is expired/reported lost Glad you got your money and everything worked out!

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Hunter Edmunds

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This is excellent information that should be pinned somewhere! Thanks so much for the clear explanation. Hopefully it helps others avoid the confusion I experienced.

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Felicity Bud

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Have you considered remote work? I was in a similar situation last year (no degree, UC running out). I found an entry-level customer service job that's fully remote with a healthcare company. Pay isn't amazing but it's steady and has growth potential. Sites like FlexJobs and Remote.co have legitimate listings that often don't require degrees, just decent computer skills. Worth checking out!

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Oliver Cheng

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I actually haven't looked much into remote work - that's a good suggestion! Did you have to pay for access to those job sites? And did you need any special equipment for your remote job?

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Felicity Bud

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FlexJobs does have a membership fee (I think around $15/month) but Remote.co is free. I just needed a reliable computer and internet connection. My company actually sent me a headset for phone calls. Some remote customer service jobs even provide equipment!

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Kevin Bell

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One thing to note - if you do find employment but it's part-time or lower-paying than your previous job, you might qualify for Partial UC benefits. Many people don't realize you can still receive some UC while working part-time, as long as you report your earnings accurately. This could help bridge the gap while you continue looking for something better.

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Oliver Cheng

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That's really helpful to know. I might have to take something part-time soon just to have some income. Do you know what the income threshold is before UC benefits completely cut off?

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Kevin Bell

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The formula is a bit complicated, but generally, you can earn up to 30% of your weekly benefit rate without reduction. After that, they reduce your benefit dollar-for-dollar. So if your weekly benefit is $300, you could earn up to $90 without losing any benefits, then your benefit reduces based on additional earnings.

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QuantumQuasar

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Regarding your question about timeline - voluntary quit cases with complex circumstances like yours typically take 4-6 weeks for initial determination in PA. If denied and appealed, the appeal hearing is usually scheduled 3-4 weeks after you file the appeal. The referee typically issues a decision within 7-10 days after the hearing. So worst case, you're looking at about 10-12 weeks from initial filing to final appeal decision. Make sure you continue filing your weekly claims during this entire process, even if initially denied!

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Aisha Khan

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This is really helpful to know what to expect timeline-wise. I'll definitely keep filing weekly claims no matter what. Is there any way to request expedited processing due to financial hardship?

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Jamal Wilson

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Oh! Don't forget that when you get that questionaire thing it comes with a DEADLINE. I think maybe just 7 days? My friend missed it and had to start her whole claim over from scratch! Check your portal and email everyday so you don't miss anything they send you.

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Aisha Khan

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Thank you for the warning! I've been checking my UC portal daily. Nothing has shown up yet but I'll keep watching for it. Does the deadline start from when they send it or from when I open it in the portal?

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wait can i ask - did u get a seperate w2 from the union itself? or is it just union dues listed on ur regular w2? those r totally different things

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Nadia Zaldivar

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It's a separate W2 from the union itself, showing about $1,200 in Box 1. I think it was from some training I did last summer. Based on everyone's advice here, I'm definitely going to include it.

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Adaline Wong

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Update: I just checked with a friend who works at the PA CareerLink office. She confirmed that you absolutely must include all W2 wages when filing for UC, including those from a union. The system will flag your claim if there's a mismatch between what you report and what's on file with the tax authorities. Better to be upfront than have to deal with an overpayment notice later!

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Nadia Zaldivar

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Thank you for checking! I'm going to include the union W2. From what everyone's saying, it sounds like the system would catch it anyway, so better to be upfront from the start.

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Toot-n-Mighty

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Hey so a little off topic but does anyone know if job interviews count as one of the work search activities? I've got an interview next week but not sure if that counts toward my two activities or if I still need to do something else too??

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Ahooker-Equator

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Yes, attending a job interview absolutely counts as one work search activity! The other activities that qualify include: applying for jobs, creating a resume, attending job fairs, taking a civil service test, or participating in a workshop at PA CareerLink. Just make sure you keep track of the details (date, company name, position, etc.) so you can report it when you file your claim.

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Abigail bergen

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Thank you everyone for your help! I feel much better now understanding that I don't need to upload my CareerLink registration proof. I'll make sure to keep track of all my work search activities each week and report them when I file. I might still try Claimyr to get through to someone at UC just to make sure I'm doing everything right from the beginning. Really appreciate all the advice!

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Malik Thomas

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Update: I finally was able to get through to someone at PA UC this morning after trying for days! The representative confirmed I can submit a backdating request even while my claim is still under review. I submitted it through the portal messaging system and selected "Backdating Request" as the topic. She said my original claim should be decided within the next week (finally!) and the backdating request will take an additional 1-2 weeks to process. I have to keep filing my weekly certifications in the meantime. Thanks everyone for the advice - will update when I hear back about both requests!

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nice! hope it works out for u. did they say why ur claim is taking so long?

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Freya Larsen

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Great news! One more tip - make sure to follow up on your backdating request in 10 business days if you don't hear anything. Sometimes these requests can fall through the cracks if they're busy. Also, be sure you can document your job loss date (last pay stub, termination letter, etc.) as they'll want verification to approve backdating. Good luck!

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Malik Thomas

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Thank you so much for this advice! I do have my termination letter with the date, plus my final pay stub, so I'll make sure those are ready if they ask for them. And I'll definitely follow up if I don't hear anything in 10 business days.

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Connor O'Brien

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I'm going through this right now too. My benefit date changed 4 times in the last week!!! First it said Feb 14, then 16th, then 19th, and now it says the 21st. I NEED THIS MONEY NOW!!! Has your payment come through yet? I'm about to lose my mind dealing with this system.

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Yara Assad

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Not yet. Today the date changed again to the 20th. This is getting ridiculous. I really hope we both get our money soon.

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Javier Morales

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Just following up - did you ever receive your payment? If you're still having issues, there might be something else going on with your claim. Sometimes there can be payment holds that aren't immediately visible in your account dashboard.

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Yara Assad

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Yes! The money finally showed up on my Money Network card yesterday, two business days after the last benefit paid date shown in the system. Thanks everyone for your help and reassurance!

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Paolo Moretti

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To answer your question about my determination - they never actually contacted me directly. I just checked my account one day and saw a payment had been processed. When I logged in, there was a determination letter in my dashboard. About a week later, I received the same letter in the mail. All the weeks I had claimed were paid at once with backpay. One thing that helped me was getting very specific when I finally reached someone. I asked them to note in my file that I was experiencing financial hardship and requested expedited processing. The rep said this can sometimes help prioritize cases. Might be worth trying on your next call.

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Keisha Jackson

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Thank you! I'll definitely try the financial hardship angle next time I manage to get through. It's truly becoming a crisis situation for me at this point.

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Oliver Weber

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Just to update on a few points raised in this thread: 1. Contacting your state representative can indeed help. Their offices often have dedicated contacts at PA UC who can inquire about stuck claims. 2. The "financial hardship" notation can help in some cases, though there's no official fast-track process. 3. When a determination is made, you typically receive a notification in your dashboard and by mail, though some claimants report seeing payments processed before any formal notification. 4. If your claim involves specific issues like employment verification, separation eligibility, or able/available questions, the review timeframes can vary significantly. What was the initial issue with your claim that led to this escalation? That might help predict your timeline better.

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Keisha Jackson

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The initial issue was related to my job separation. My employer initially contested my claim saying I quit, but I was actually laid off due to budget cuts. I submitted documentation proving this, and that's when they said it needed further review. I guess that falls under the "separation eligibility" category you mentioned? I'll try contacting my state rep tomorrow - thanks for that suggestion!

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Sean O'Donnell

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Quick update on my situation from last month - after I got through to the agent and they manually processed my certification, the payment still posted within the normal timeframe (2 business days for me). So if you can actually reach someone, they can definitely help solve this without making you wait until 8/27.

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Omar Fawaz

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That's encouraging! I'll definitely be trying all day tomorrow to get through. Thanks for sharing your experience.

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Zara Ahmed

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i miss the pandemic unemployment when u could actually talk to someone lol. pa uc has been garbage since way before that tho

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Chloe Martin

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RIGHT?! At least during COVID they had those extra people answering phones. Now it's back to the same old terrible system.

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Sasha Reese

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Just to add one more thing - make sure when you talk to your employer you get clarity on your official separation date. That becomes really important for UC purposes because it establishes when your benefits eligibility might change. Document EVERYTHING including who you spoke with and when.

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Jenna Sloan

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Excellent point. The official separation date will be crucial for determining continued eligibility and benefit calculation. It's also important to note that the reason code your employer uses when reporting your separation to UC will significantly impact your claim.

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Paloma Clark

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Update: I called my employer this morning and explained the situation. They were actually really understanding and agreed to process my resignation effective immediately rather than waiting until the return date. They said they'll update UC about my status change. I've already started doing the work search activities and will keep documentation of everything. Thanks everyone for the advice - you helped me avoid what could have been a really bad situation!

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Christian Burns

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Good for you!! Much better than what my SIL went through with all those repayments and penalties!

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