I've been following this thread and wanted to share my experience from last week! I had the exact same ID.me verification error pop up right before my filing deadline. Like everyone else, I was completely verified and had been filing successfully for months. The incognito browser trick that @system_expert mentioned worked like a charm for me too! For anyone still struggling with this, here's my step-by-step process that worked: 1. Close ALL browser windows completely 2. Open a new incognito/private browsing window 3. Go directly to the PA UC website (don't use bookmarks) 4. Log in manually without using saved passwords 5. The ID.me verification should work normally If that fails, definitely try a different browser entirely. It's ridiculous that we have to jump through these hoops because of their system glitches, but at least these workarounds save us from those brutal phone wait times. The PA UC system really needs to fix these recurring issues after their updates - it causes unnecessary panic when people are already stressed about their benefits!

I'm dealing with this exact same issue right now and stumbled across this thread while desperately searching for answers! My biweekly filing is due tomorrow and I've been getting that dreaded "not verified through ID.me" error since yesterday. Like everyone else here, I've been successfully verified and filing for months without any problems. Reading through all these responses has been such a huge relief - I was convinced I had somehow screwed something up on my account. The fact that this is a known system glitch after their March 15th update makes so much sense. I'm going to try the incognito browser method right now, and if that doesn't work I'll switch to a different browser entirely. It's honestly criminal how the PA UC system creates these massive panic-inducing errors with such simple fixes, but doesn't communicate anything to claimants. Thank you all for sharing your experiences and solutions - this thread is literally a lifesaver for anyone dealing with this frustrating glitch! Will update once I try the fixes.

Quick update based on your responses: Since you confirmed it's officially a legislative claim, make sure to use that reference number every time you call. Also, the financial hardship request is your best option right now. Since you're at 2.5 weeks, you're almost at the point where supervisors start reviewing stuck claims. Tax agents typically have 21 business days to complete reviews before it flags for supervisor attention. Keep documenting all your call attempts too - this can be useful if you need to file a formal complaint later.

I went through something very similar with PA UC last year - construction industry, credit weeks dispute, the whole nightmare. Here's what finally worked for me: I started calling every single day at exactly 8:00 AM and kept a detailed log of every call (date, time, rep name if they gave it, what they told me). After about a week of this, I got a rep who actually looked deeper into my file and discovered that my previous employer had reported my wages under the wrong quarter. The tax agent had been sitting on it because they couldn't match up the reported wages with my work history. Once we identified the specific issue, it got resolved within 3 business days. Don't give up - sometimes it's just one small data entry error causing the whole delay. Also, if you haven't already, try calling the employer services line and ask if there are any reporting discrepancies with your wages. That might give you ammunition when you call back about your claim.

I'm dealing with this exact same issue right now! Just reopened my claim 4 days ago after being off UC for about 2 months due to temporary work, and my dashboard clearly shows "Status: Regular Active" but I keep getting that frustrating loop when trying to file my weekly certification. It's like the system knows my claim is active but then completely forgets when I try to certify! I was starting to panic thinking I'd somehow messed up the reopening process, but reading through everyone's experiences here has been such a huge relief. It's clearly a widespread system glitch from their recent update where those status flags get out of sync like others explained. Based on all the success stories here, I'm definitely going to try calling right at 8:00 AM tomorrow morning when the lines open. If that doesn't work, I might look into the Claimyr service too since it seemed to work well for several people. Really appreciate everyone sharing their real experiences and solutions - it makes dealing with these PA UC system disasters so much less overwhelming when you know you're not alone and there are actual ways to fix it! Will definitely come back with an update once I hopefully get this resolved. Thanks for creating such a helpful thread!

I'm experiencing this exact same issue and it's so frustrating! Just reopened my claim 2 days ago and my dashboard shows "Regular Active" but I keep getting stuck in that endless loop when trying to file my weekly certification. It's like the system has amnesia about what I just completed! I was really starting to worry that I'd somehow botched the reopening process, but reading through everyone's experiences here has been incredibly reassuring. It's clearly a widespread system glitch from their recent update where the claim status and weekly certification flags aren't syncing properly. Based on all the success stories shared here, I'm definitely going to try calling right at 8:00 AM tomorrow morning when the lines open. The timing seems to make a huge difference for actually getting through to someone who can manually fix this flag issue. If that doesn't work, I might check out the Claimyr service too since several people had good results with it. Really appreciate everyone taking the time to share their real experiences and solutions - it makes dealing with these PA UC system glitches so much less stressful when you know you're not alone and there are actual ways to get it resolved! Will definitely come back with an update once I hopefully get this sorted out.

This thread has been absolutely fantastic! As someone who's been on PA UC for about 6 months now, I can confirm that the open issue with continued payments scenario is incredibly common. I've actually had it happen twice - once for employer verification (like Ezra and Andre experienced) and once for address confirmation when I moved. Both times payments continued normally and the issues resolved within 3-4 weeks. The Claimyr recommendation is spot on - I used it during my second open issue and got through in about 30 minutes after weeks of failed attempts on the regular lines. Worth every penny for the peace of mind alone. One thing I'd add to all the great advice here: if you do get through to an agent, ask them to email you a summary of what the open issue is about and what steps (if any) you need to take. I learned this the hard way after my first call when I forgot half of what they told me. Having it in writing helps if you need to reference it later or if there are any discrepancies down the road. Thanks to everyone who made this such an informative discussion - this is exactly the kind of real-world knowledge that makes this community so valuable!

This thread has been incredibly helpful for understanding how common these open issue situations really are! As a newcomer to both this community and the PA UC system, I had no idea that continued payments during open issues were so typical. The success stories from Ezra and Andre where it turned out to be routine employer verification really show that the system does try to protect claimants when delays aren't their fault. The Claimyr recommendation seems like a game-changer - multiple people getting through in under an hour vs. impossible regular phone lines is amazing. I'm definitely saving all this advice about documentation and keeping up with weekly claims just in case I ever need it. It's pretty telling that we get better information from community discussions like this than from PA UC directly, but I'm really grateful for threads like these where people share real experiences and solutions!

I just went through this exact same situation about 6 weeks ago! I completely understand the panic you're feeling right now - when I saw that disqualification message, my heart just sank. I missed both RESEA deadlines because I was dealing with a sick parent and honestly just completely dropped the ball on keeping track of the dates. Here's my experience and timeline: - Spent the first week calling randomly throughout the day with zero success - Switched to the 8:00 AM sharp calling strategy after seeing advice online - this is KEY! - Got through on day 9 of the early morning approach (literally called at 8:00:00 on the dot and hit redial for 10 minutes straight) - Representative was actually pretty compassionate and immediately rescheduled me for workshops the following week - Completed both workshops (they were more helpful than I expected for updating my resume and interview skills) - Benefits were restored exactly 18 days after completing the workshops Total time from disqualification to restoration: about 6 weeks. No backpay as expected, but I survived by doing some gig work to cover essentials. The most important things: KEEP filing weekly claims even though they show disqualified, be persistent with that early morning calling (set your alarm for 7:58 AM!), and don't lose hope. The system is painfully slow but it does work eventually. You're going to get through this! 💪 Also want to echo what others said about documenting everything - I kept notes of every call attempt and it seemed to help when I finally reached someone.

I'm currently going through this same nightmare right now! Missed both RESEA deadlines about 2 weeks ago and have been following all the amazing advice in this thread. It's been such a relief to find a community of people who understand exactly what we're dealing with instead of just panicking alone. I've been religiously trying that 8:00 AM sharp calling strategy that @Malik Robinson, @Gabriel Ruiz, @Kai Santiago and so many others have vouched for. Still no luck getting through after 12 days of attempts, but seeing that some people took up to 9 days gives me hope to keep pushing! The busy signals are absolutely maddening but this thread has taught me that persistence really is key. I'm seriously considering that Claimyr service that @Andre Laurent mentioned too - multiple people here have confirmed it works and honestly $20 seems like pocket change compared to weeks of lost benefits. Has anyone tried both the early morning calling AND Claimyr? Wondering if I should just bite the bullet now or give the free calling a few more days. The 3-6 week timeline everyone's reporting is definitely scary financially, but having realistic expectations from all your experiences has been so much better than just wondering in the dark. Already started doing some gig work to cover essentials based on @Kai Santiago's survival strategy. Thank you to everyone who's shared their detailed timelines and tips - this thread has literally kept me sane during what would otherwise be complete panic mode! 🙏