Pennsylvania Unemployment

Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Angel Campbell

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Another thing to check - go to your PA UC inbox settings and make sure your email address is correctly entered. Sometimes the system glitches when sending notification emails about attachments, which can affect how they open in your dashboard. Also, if you're using a smartphone, download the official Adobe Reader app instead of trying to open PDFs in your browser. The mobile browser compatibility with the UC portal is notoriously bad.

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Louisa Ramirez

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UPDATE: I finally got it working! For anyone having the same problem, here's what worked for me: 1. Cleared all browser cache and cookies 2. Disabled my ad blocker completely 3. Downloaded Adobe Reader DC (not Adobe Acrobat) 4. Restarted my computer 5. Logged in through an incognito window Thank you everyone for your help! I can finally see my documents. Turns out I did have an overpayment notice but it's just for $87 from when I reported my part-time hours incorrectly. Much less scary than I imagined!

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Amun-Ra Azra

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Glad you got it working! And yes, overpayment notices always sound scarier than they sometimes are. Make sure to respond to that notice within the timeframe if you want to contest it. Even small overpayments can be appealed if you think the calculation is incorrect.

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Payton Black

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$87 isn't bad at all! Mine was $4,300!!! Still fighting it because it was THEIR mistake not mine!

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Sean Doyle

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Yes, absolutely include your W-2 along with the paystubs. The more official documentation you can provide, the better. If you filed your taxes already, including a copy of your tax return (or at least the relevant pages showing your income) can also be helpful.

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Luca Romano

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If you're having trouble getting specific answers about your claim status after submitting your documents, I'd recommend checking out claimyr.com to get through to PA UC directly. I used it when I had a similar wage dispute last year and it saved me weeks of waiting. Their system connects you to an actual PA UC agent so you can get real answers instead of guessing what's happening with your claim.

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Omar Hassan

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Thanks for the suggestion! If I can't get through after submitting my documents, I'll definitely look into it. Right now I'm just focusing on getting all my paystubs and documentation together.

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Omar Farouk

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good luck getting through on the phone lol i tried for 3 weeks str8 and couldnt get anyone. ended up having to email them and wait another 2 weeks for a response back in march

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Chloe Davis

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There's definitely a big difference between trying to call PA UC now vs. during the height of the pandemic. The wait times are still long, but not nearly as bad as they were in 2020-2021. The key is timing - calling right when they open at 8am or right after lunch around 1pm tends to work better than other times.

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NeonNebula

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Update: I managed to get through to someone this morning after calling non-stop from 7:55am! The rep confirmed it's a standard employer verification issue. She said it typically takes 2-3 weeks to resolve if there are no discrepancies, but she added notes about my termination letter to the file. She also confirmed I should definitely keep filing my weekly claims and doing my work search activities. Thanks everyone for your help and advice!

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AstroAlpha

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Awesome! Glad you got through. The waiting game begins now but at least you know what's happening!

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Evelyn Kim

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i got my uncle who works for the state to help me with my claim last year. do u know anyone who works for PA government? they can sometimes get u thru to people regular folks cant reach

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Margot Quinn

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Unfortunately I don't know anyone who works for the state. That would be really helpful though!

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Margot Quinn

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UPDATE: I tried the Money Network number that was suggested and got through after only about 20 minutes on hold! The person I spoke with was able to see that my payments were held up because of a "payment system verification flag" that was never cleared after my identity was verified. She removed the flag and said my payments should process within 2-3 business days. For anyone else with payment issues (not claim issues), definitely try 877-704-8144 instead of the main UC number! Thank you all for your suggestions - this community saved me!

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Faith Kingston

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That's excellent news! I'm glad you were able to get through on the Money Network line. That's exactly why I suggested it - payment processing issues are handled by a different team than regular claims issues. For anyone else reading this thread in the future, remember that different UC problems require different contact approaches: - New claims or weekly certification issues: Main UC number (888-313-7284) - Payment processing or direct deposit issues: Money Network (877-704-8144) - Appeal questions: Appeals office (voice: 717-772-1465 or email: UCAppeals@pa.gov) - Tax form questions: 888-313-7284 (options 1, 4) Glad your issue is getting resolved!

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Lincoln Ramiro

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So happy you got through! For future reference though, if you ever do get stuck with the main number again, that Claimyr service I mentioned can save you hours of frustration. Better to have a backup plan for next time!

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Emma Wilson

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My wife does seasonal work at an amusement park and gets UC every winter. Never had issues qualifying. Make sure u have all ur paystubs organized cause sometimes they ask for proof of wages if somethings missing from their system.

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Thanks for sharing your experience! That's reassuring. I'll definitely keep all my pay documentation organized.

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Thanks everyone for all the helpful info! I feel much better about accepting this position now. Just to summarize what I've learned: 1. I should qualify for benefits given my expected earnings 2. I need to check if the employer is officially registered as seasonal 3. I still need to do weekly work search activities during the off-season 4. I need to be aware of how the base year calculation shifts year-to-year 5. I can earn some supplemental income up to 30% of my benefit without reduction Going to call the employer tomorrow to ask about their seasonal registration status and confirm the exact start/end dates. Thanks again for all the advice!

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Just make sure everything is documented!!! Get the seasonal status IN WRITING and save ALL paystubs!!! Don't trust the UC system to have accurate records!

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Omar Fawaz

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Update: I managed to get through to someone at the Referee Office this morning. They confirmed it's a phone hearing and that they'll use the number on file. I also asked about submitting my documents late, and the person said I could email them today with "URGENT" in the subject line and my appeal number, and they'd try to get them to the referee before Friday. Fingers crossed everything works out! Thanks everyone for your help.

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That's great news! Just a tip - at the beginning of the hearing, confirm with the referee that they received your documents. If they didn't, ask if you can briefly describe the content of the documents during your testimony. Good luck with your appeal!

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StarSeeker

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I had an appeal last year and my employer didn't even show up for the call! Made it so much easier and I won automatically. Hope you get lucky like that!

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Chloe Martin

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That's not entirely accurate. You don't automatically win if the employer doesn't participate, though it does typically make things easier. The referee still needs to determine if you meet eligibility requirements based on the evidence and testimony available.

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Grace Thomas

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One important thing nobody mentioned yet - Pennsylvania unemployment benefits are protected by FDIC insurance and Regulation E (Electronic Fund Transfer Act). This means you are legally entitled to have fraudulent transactions reversed if you report them within 60 days. The bank that issues ReliaCard (U.S. Bank) is required by law to reimburse you if you didn't authorize the transactions. Make sure your dispute specifically mentions Regulation E protections. It significantly increases your chances of a favorable and faster resolution.

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Hunter Brighton

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They STILL deny claims even with Regulation E! They'll say you were 'negligent' with your card info or that you knew the person who used it. The system is rigged! I had to file a complaint with the CFPB to finally get my money back after 2 months of fighting!

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Dylan Baskin

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For your immediate rent situation - call PA UC and explain the situation. There's a hardship provision where they can sometimes issue emergency funds while the fraud investigation is ongoing. You'll need to document the hardship (like an eviction notice or late rent warning). Not everyone qualifies, but it's worth asking about.

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Wesley Hallow

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Thank you! I'll definitely ask about this. My landlord has been understanding in the past, but I can't push it too far. I appreciate everyone's help!

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CosmicCruiser

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Update: I decided to be completely transparent and filed my claim yesterday. I listed both employers and explained the situation exactly as it happened. I also resigned from the commission job and explained that I couldn't financially survive without immediate income. Now I'm just waiting for a determination. Thanks everyone for the advice!

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You made the right choice. Being transparent is always the best approach with UC. The fact that you were laid off from your primary job for lack of work is the most important factor in your favor. Good luck!

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Sean Doyle

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wait so did u end up quiting the commision job or what? can u update us on what happens w/ ur benefits?

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CosmicCruiser

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Yes, I resigned from the commission job. I'll definitely update once I hear about my claim status. The online portal shows it's under review right now, but no other details yet.

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Nina Chan

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Just checking back - have you had any updates? If you still haven't heard anything, I'd recommend taking two actions: 1. Try the state rep approach mentioned above - it really does work 2. Call the Appeals office directly at 717-787-5122 (not the regular UC number) first thing in the morning (7:30am) when they're less busy And remember that referee decisions are typically mailed, not shown immediately in the system. So there's a chance a decision has been made but the letter is still on its way to you.

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Haley Bennett

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You're amazing, thank you! I'll try calling that direct appeals number tomorrow morning. I'll also reach out to my state rep today. Will update when I know more!

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Haley Bennett

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UPDATE: I finally got through to someone at the Appeals office! Turns out my appeal was actually approved 2 weeks ago but there was a system issue that prevented it from being processed. They're fixing it now and said I should see my payments within 3-5 business days. Thank you all for your help and advice!

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Douglas Foster

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That's great news! Did they say if they're paying you interest for the delay? (Just kidding, we all know they don't.) Glad it worked out!

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Jessica Suarez

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I was in a similar situation last summer when my school district switched bus contractors. Getting through to PA UC was impossible until I used Claimyr.com. They connect you with UC agents by basically waiting on hold for you, then call you when they get someone. Saved me days of frustration and got my claim fixed in one call. They have a video showing how it works: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2. Worth it when you're dealing with something complicated like a company buyout situation.

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Sophia Carson

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Does that service actually work??? I've tried calling UC like 50 times for my issue and it's ALWAYS busy!!!

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Jessica Suarez

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Yes, it actually does work. I was skeptical too but it got me through to an agent in about 2 hours instead of spending days redialing. The agent cleared up my company transition issue in about 15 minutes once I explained everything.

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Ana ErdoÄŸan

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UPDATE: Finally got through to someone at UC this morning! For anyone with a similar situation: they told me that when there's a company buyout/acquisition, they need to review the claim manually to establish the "successor employer" relationship. The agent put notes on my claim explaining the situation and said it should be resolved within 7-10 days. She also told me to continue filing my weekly certifications in the meantime even though they'll show as "pending" until the issue is fixed. Thanks everyone for your help!

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Brooklyn Foley

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how did u get through??? i've been trying for days!!!

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Ana ErdoÄŸan

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I used that Claimyr service someone mentioned above. Honestly didn't think it would work but it did! Got a call back when they reached an agent.

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