Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the PAUC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the PAUC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
Join the conversation
Join the conversation
Check your MAIL CAREFULLY when it comes!!! The appeal decision doesn't come in a big obvious envelope - mine came in a regular white envelope that looked like junk mail and I almost threw it away!!! And you only have 15 DAYS from the MAIL DATE (not when you receive it) to file the next appeal if you need to!!!
Thanks for the warning! I'll keep an eye out for any mail from them. Really hoping I don't need to appeal further.
One last piece of advice - make a copy of your decision letter when it arrives and keep it forever. If PA UC ever tries to bring this up again (even years later), having that documentation will immediately shut it down. Also, if the decision is in your favor, check your UC account online after about 2-3 weeks to confirm the overpayment has been removed from your balance. Sometimes they're slow to update the system even after a favorable decision.
This is excellent advice. I'd also recommend keeping a copy of the referee's full written decision, not just the determination letter. The reasoning in the decision can be helpful if there are ever questions about your claim in the future. PA UC sometimes revisits old claims during routine audits.
Join the conversation
I had a similar situation last year but my appeal was late because I never received the determination letter (they sent it to an old address). I had to prove I didn't get the letter which was nearly impossible. The fact that you're dealing with system errors might actually be easier to prove since the UC office should have records of system outages or maintenance periods. Make sure to ask them to check their system logs for the dates you tried to file!
That's a great idea! I'll definitely ask them to check their system logs for those dates. I tried filing on 3/14, 3/16, and 3/17 multiple times each day.
Update: For anyone reading this thread in the future, PA UC has specific rules about what constitutes "good cause" for a late appeal. According to the PA Unemployment Compensation Board of Review, technical difficulties with the filing system can qualify as good cause if properly documented. Here's what they typically look for: 1. Evidence of attempts to file (dates, times) 2. Evidence of system errors or outages 3. Prompt action once the filing system became available 4. Consistency in your explanation If you prevail on the timeliness issue, the referee will then schedule a separate hearing on the merits of your case (the employer dispute).
Join the conversation
i had an appeal last year and my hearing wasn't scheduled for like 10 weeks after it was accepted!!! its sooooo random how they do it
The timing varies by office, but you can actually check your appeal status by calling 1-888-313-7284 and selecting the appeals option. They should be able to tell you if your hearing has been scheduled even if you haven't received the notice yet. Sometimes the mail is delayed, but they can give you the info over the phone. Also, for the original poster - continue filing your weekly claims while waiting for the appeal hearing! If you win, you'll only get paid for weeks you properly certified.
Yes, those "pending appeal decision" weeks will automatically process if you win your appeal. Keep filing! To answer your earlier question about written statements - while not required, it can be helpful to prepare a brief (1 paragraph) written statement explaining: 1. What happened with the error 2. Your actual availability for work 3. Why this was clearly a mistake You can reference this during your hearing to make sure you don't forget important points when nervous. The referee may also allow you to read it, though they'll still ask follow-up questions. Hearings for availability issues are almost always conducted by phone now. You'll call into a conference line at the appointed time, and the referee will manage the call. Be in a quiet place with good reception.
Thank you! That makes me feel a lot better about the whole process. I'll definitely prepare a short statement so I don't fumble my words during the hearing. Really appreciate all the helpful advice from everyone!
Join the conversation
my brother had his appeal modified but he had to wait like 3 weeks for the new payments to start so dont panic if u dont see money right away
One more important thing - make sure to note the date on the decision letter. Even if you're satisfied with the outcome, you still have 15 days from that date to appeal this decision to the UC Board of Review if you disagree with any part of it (like the modified benefit amount). If you're happy with it, you don't need to do anything more, but keep that appeal deadline in mind just in case.
Good point! The decision is dated 3/12/2025 so I still have a few days if I wanted to appeal the modified amount. But honestly I'm just relieved they agreed I was eligible after my employer tried to claim I quit. Getting a little less per week is better than nothing!
Join the conversation
they fixed the direct deposit for future payments but the old ones that went to wrong account came as checks. total mess but worked out eventually
One more important tip: make sure your husband continues filing his weekly certifications on time even while waiting for this payment issue to be resolved. I've seen people get so focused on fixing the payment problem that they forget to file their weekly claims and then have even bigger issues. Best of luck!
Thanks for the reminder! He's been good about filing every Sunday. Hoping the check comes tomorrow and we can put this behind us.
Join the conversation
9 weeks is terrifying. I can't go that long without income. Did you have to go through an appeal process or did it eventually just get fixed?
Join the conversation
Just got my card yesterday after waiting almost 4 weeks! The system is so slow right now but at least the money is already there when the card finally arrives. Hang in there!
Thanks for sharing! Glad yours finally came. Hoping mine comes soon too!
UPDATE: My card finally arrived today! Exactly 17 days after my first payment was approved. The envelope really is plain white with just a return address from Tennessee - I almost missed it! Thanks everyone for your help and reassurance.
Great news! Glad it arrived without you having to make any calls. Make sure to activate it right away and set up your account preferences for how you want to manage your benefits going forward.
told ya it would come! 👍
Join the conversation
i would just keep claiming weeks and wait it will probly fix itself thats what happened with my brothers claim the system is just slow sometimes
This is unfortunately incorrect advice for this specific situation. When weeks are in this "limbo" status after refiling, they will NOT automatically fix themselves in the system. They require manual intervention by a claims examiner. Continuing to file for current weeks is good advice, but without contacting UC about the missing weeks, they could potentially be lost.
UPDATE: Finally got through to someone at UC! The agent confirmed what @helpfulUCexpert said - those weeks were stuck in a review status because of the transition between claim years. They weren't showing on my summary page because they were flagged for manual review. The agent was able to see them in their system and has now pushed them through for payment! For anyone with a similar issue - don't assume the weeks are gone just because they don't show up on your summary page. They might be in the system but not visible to you. And definitely keep trying to reach someone because these weeks won't process automatically.
great news! how did u finally get thru to them? i'm dealing with same problem now
I used that Claimyr service someone mentioned above. I was skeptical but desperate after trying for days. Got connected to a real person in about 30 minutes. Worth it considering I was getting nowhere calling directly!
PA UC weekly filing blocked by ID.me verification error despite being verified
I'm totally confused and getting anxious about my benefits! My bi-weekly filing date is coming up on the 26th, but the system won't let me file. It keeps showing an error message saying I'm 'not verified through ID.me' - which makes NO sense because I completed that verification months ago and have been claiming without problems every two weeks. Nothing has changed on my account, I haven't received any notices, and I've successfully filed for several payment periods before this. Has anyone run into this weird verification glitch? Did the system just randomly decide to un-verify me? I really can't afford to miss a payment cycle right now.
Join the conversation
UPDATE: The incognito window trick worked!!!! I can't believe it was that simple. Logged in through incognito mode and the system recognized my ID.me verification immediately. I was able to file my claim without any issues. Thank you all SO MUCH for your help - especially @system_expert for the super simple solution that saved me hours of frustration!
Great news! Glad it worked out. For future reference, this is why I always recommend trying a different browser or incognito mode before calling. The PA UC system is very sensitive to cached login data, especially after their updates. Make sure to complete your filing on time now that you have access!
This is why I HATE the PA unemployment system so much. They make everything SO COMPLICATED when the fix is usually something stupidly simple. But do they tell us that? NO! They let us panic and waste hours trying to get through on the phone! So glad you got it fixed without having to call them.
totally agree! they should just put these easy fixes on their website instead of making everyone call. would save everyone so much time
Hannah Flores
pro tip: call your state rep AND your state senator. do both. my claim was stuck for 12 weeks (!!!) and nothing worked until i called my state senators office. had my determination in 3 days after that. they have special contacts at UC that regular people dont have access to. dont waste time with the regular UC phone lines anymore
0 coins
Mia Roberts
•This is excellent advice. The state senator offices often have more pull than state representatives for these issues. They also typically have staff members dedicated specifically to helping constituents with unemployment issues who know exactly who to contact.
0 coins
Sophia Russo
Update: I took several of your suggestions! I contacted my state rep's office yesterday and they were super helpful. They took all my info and said they'd send an inquiry to their contact at UC. I also found that UC-80H hardship form and submitted it with documentation about my rent situation. AND I used Claimyr this morning to finally get through to someone. The agent confirmed my claim has an 'employer response issue' but said it was now marked as escalated with priority status. Fingers crossed something happens soon. Will update when I hear anything!
0 coins
Dominic Green
•You've done everything right! With all three of those approaches, I'd be surprised if you don't see movement within the next 5-7 business days. The combination of the hardship form plus the state rep inquiry usually breaks through even the worst backlogs. Keep an eye on your dashboard and email for any requests for additional information.
0 coins