Pennsylvania Unemployment

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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

PaulineW

Did u double check ur bank info is corect in the system? My freind put in her account # wrong by 1 digit and her $ went to someone elses account and she never got it back!! just sayin always triple check that stuff

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Omg that's scary! I'm going to check right now. I thought I was careful when entering everything but you never know. Thanks for the heads up.

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Just to follow up on your question about regular scheduling - once you're established in the system, if you file your weekly claim on Sunday, you'll typically see the issue date on Tuesday or Wednesday, and the deposit 2-3 business days after that. It becomes pretty predictable. The first payment sometimes takes a bit longer because they're verifying everything for the first time.

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Perfect, thank you! I just checked my account again and the money actually just posted! Looks like it took exactly 2 business days from the issue date. I really appreciate everyone's help - this forum is great. I'll be filing my next weekly claim on Sunday for sure.

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Did you ever work at any of those places before? sometimes old jobs show up

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Mei Liu

Nope, never worked at anything called "Conversion Employer" - they're all identical listings with that exact same name and the same fake city/zip. Based on what others are saying, it sounds like they're just system placeholders and not actual employers.

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Just to follow up - were you able to complete your waiting week certification without issues? The conversion employers shouldn't cause any problems with your claim processing.

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Mei Liu

Yes! Everything went through fine. I completed the certification and my claim status is now showing as active. Thanks everyone for the help and explaining what those weird entries were. The UC system really needs better explanations of these things on their website!

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check ur mail evry day!! thats how i found out i won

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I'm literally checking my mailbox three times a day lol. The mail carrier probably thinks I'm crazy!

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The referee hearing decisions are taking FOREVER in 2025. My friend just got her decision letter 3 weeks after her hearing. The backlog is ridiculous right now.

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Ugh, that's so frustrating to hear. I was hoping for a quicker resolution since it seems like a pretty straightforward case. I guess more waiting is in my future... 😞

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Just wait until you have to do your weekly certifications!!! The site will probably crash RIGHT when you're submitting!!! Happened to me THREE TIMES and caused my payments to be delayed EVERY TIME!!! The whole system needs to be SCRAPPED and rebuilt!!!!!

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Great, something else to look forward to 😓 Is there a specific day/time that's better for doing the weekly filing?

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@OriginalPoster For weekly certifications, early morning (6-8am) or late evening (after 9pm) on Tuesdays or Wednesdays tend to have the least traffic. Sundays and Mondays are the busiest days because that's when most people file. Glad you got your direct deposit working! The system definitely has its quirks but once you learn the patterns it gets easier to navigate.

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Just wanted to add - when you set up direct deposit for PA UC, make sure you have enough money in your account to cover any potential overdraft fees. Sometimes there can be verification transactions that might trigger fees if your account is near zero. Also, once your direct deposit is active, payments typically arrive 1-2 days faster than they would to the Money Network card. It's definitely worth doing!

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That's great to know about the faster payments! That alone makes it worth switching. I've got the fees issue with the card and sometimes it takes forever for merchants to process the payments.

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Noah Lee

Another thing to check - log into your portal and look at the "Payment Information" section. Does it show your weekly benefit amount (WBA) calculated correctly? And check your claim status to make sure it doesn't say you need to complete ID verification or something else before payment. Sometimes they approve the reason for separation but there's STILL other hoops to jump through!!! 😡

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Just checked - my WBA shows $435 which seems right based on my previous salary. No messages about ID verification that I can see. Claim status just says "Active" now instead of "Pending" like before.

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Since your claim status is "Active" and your WBA is calculated, that's a good sign everything is in order. Typically, payments should process within 2-3 business days after approval, but with 18 weeks of backpay, it might take a bit longer. The system processes large backpay amounts through an additional review sometimes, which can add a few days. If you don't see anything by early next week, that's when I would definitely try to reach someone by phone.

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UPDATE: Just checked my account this morning and the money is there!!! All 18 weeks paid at once. Thank you everyone for your help and advice!

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I work as an employment attorney in PA, and here's what I can tell you about the timeline: For standard separations with conflicting information (like yours), PA UC examiners typically issue determinations within 7-10 business days after completing all interviews. However, there are factors that can extend this: - If your employer doesn't respond promptly to the examiner's contact attempts - If either party submits additional documentation that needs review - If the examiner needs to contact additional witnesses - Current backlog in the UC department (which fluctuates seasonally) One important note: even in disputed cases, if the employer fails to provide sufficient evidence of misconduct, the determination should favor the employee. The burden of proof for misconduct cases falls on the employer in Pennsylvania. Keep an eye on both your dashboard and your mail, as determinations are sent both ways. And as others have mentioned, continue filing your weekly claims regardless of determination status.

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This is super helpful! Do you know what counts as "sufficient evidence" of misconduct? My employer has no documentation of any policy violations because there weren't any!

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For sufficient evidence, employers typically need documentation showing: 1. A clear policy existed 2. You were aware of the policy 3. You violated the policy deliberately or with negligent disregard Without documentation (written warnings, policy acknowledgments, incident reports, etc.), employers often struggle to meet this burden of proof, especially for performance-related separations. Budget-related layoffs generally qualify for benefits unless there's clear documented misconduct.

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I went through this in February! After my interview it took exactly 12 days to get my determination. But I know someone who got theirs in 3 days. I think it really depends on your specific situation and how backlogged they are. The waiting is the WORST part!!! Sending positive vibes your way!

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PaulineW

Thanks for the positive vibes! Did you have any luck checking claim status online during the waiting period? I've been checking my dashboard obsessively but nothing has changed since the interview.

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The dashboard didn't update AT ALL until the determination was actually made! So frustrating. One day it just appeared with no warning. I called like 40 times trying to get updates but could never get through. Hang in there!

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One more thing to be aware of - when you finally get your hearing notice, it will likely be scheduled as a phone hearing (they're still doing most of them remotely). Make absolutely sure that PA UC has your correct phone number on file! I've seen people miss their hearings because the UC office called an old or incorrect number. Also, you'll get some paperwork to fill out before the hearing. Complete it thoroughly and return it immediately. Some referees will look at this paperwork before your hearing to understand your case better. On the actual hearing day, find a quiet place with good phone reception, have all your documents organized, and be ready at least 15 minutes early. Hearings often run behind schedule, so don't panic if they don't call exactly at the scheduled time, but stay by your phone.

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This is super helpful advice! I'll double-check my contact info in the system right away. Do you know if they send the hearing notice by email or just regular mail? I'm paranoid about missing it.

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They typically send it by regular mail. If you've set up electronic correspondence in your UC account, you might get an email notification too, but the detailed hearing notice with instructions comes through USPS. Make sure your mailing address is current in the system!

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I FORGOT to mention in my earlier post - DOCUMENT EVERY CALL and CONVERSATION! Note the date, time, who you talked to and what they told you. The UC people will tell you different things depending on who you get. I was told THREE DIFFERENT TIMEFRAMES by THREE DIFFERENT AGENTS! When you finally get your hearing, having these notes shows you were making good faith efforts the whole time. And another thing - sometimes the hearing notices get lost in the mail. My neighbor almost missed her hearing because the notice came just TWO DAYS before the actual hearing date! The USPS is terrible in our area. CHECK YOUR UC DASHBOARD ONLINE REGULARLY!

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ok so i read all this advice and here's what I think you should do: 1. Apply for new claim about a week before current one ends 2. Keep doing weekly claims without missing any 3. Have your job offer letter ready to upload 4. Try to get thru on phone using that service someone mentioned 5. Maybe ask new job for ANY hours they can give before official start That's what I'd do anyway. good luck!

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Thanks for summarizing! This is actually really helpful. I think this is exactly the plan I'm going to follow.

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Just wanted to thank everyone for the advice. I'm going to file a new claim about a week before my current benefits end, keep all my documentation ready, try to get some partial hours from my new employer if possible, and use Claimyr to actually talk to someone if I hit any roadblocks. Will update if I run into any issues others might benefit from knowing about!

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Anybody else think its crazy that we have to jump thru all these hoops just to get the money we DESERVE??? like we paid into this system with our taxes and then they make it impossible to actually use it when we need it!! the whole things rigged to save the government money by making it too hard for us to collect what were owed!!

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It is frustrating for sure. I understand they need to verify everything but the communication could definitely be better. I just wish they'd sent me that request for additional documents weeks ago instead of letting my claim sit there.

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For anyone else dealing with wage protests in PA, here's a pro tip: While waiting for the protest to be resolved, make sure you're still filing your weekly claims! Even though your benefit amount is wrong, continue claiming each week. When the wage protest is resolved, they'll adjust all previous payments automatically, but only for weeks you properly claimed. Missing weekly claims can cause major headaches later.

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Yes! I've been making sure to file every week even though the amount is wrong. Good reminder for anyone else in this situation.

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