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I had the EXACT same problem last week! Couldn't find it anywhere on dashboard. Turns out they moved it from where it was last year. The PA unemployment website is such a mess, they keep changing it and nothing is ever where you expect it to be.
UPDATE: I found it! For anyone else looking, it's exactly where @profile2 said - under 'More Services' at the very bottom of the main account page (you have to scroll all the way down), then click on '1099-G Tax Form'. Not intuitive at all. Thanks everyone for your help!
Another thing to check - go to your PA UC inbox settings and make sure your email address is correctly entered. Sometimes the system glitches when sending notification emails about attachments, which can affect how they open in your dashboard. Also, if you're using a smartphone, download the official Adobe Reader app instead of trying to open PDFs in your browser. The mobile browser compatibility with the UC portal is notoriously bad.
UPDATE: I finally got it working! For anyone having the same problem, here's what worked for me: 1. Cleared all browser cache and cookies 2. Disabled my ad blocker completely 3. Downloaded Adobe Reader DC (not Adobe Acrobat) 4. Restarted my computer 5. Logged in through an incognito window Thank you everyone for your help! I can finally see my documents. Turns out I did have an overpayment notice but it's just for $87 from when I reported my part-time hours incorrectly. Much less scary than I imagined!
Glad you got it working! And yes, overpayment notices always sound scarier than they sometimes are. Make sure to respond to that notice within the timeframe if you want to contest it. Even small overpayments can be appealed if you think the calculation is incorrect.
One important thing to note - if your claim is under review for a voluntary quit, make sure you CONTINUE filing your weekly claims by your filing day each week, even if payments are temporarily stopped. If they determine in your favor, they'll release all held payments. If you stop filing during the investigation, you won't receive those back weeks even if you win your case.
Lena Schultz
THE WHOLE SYSTEM IS A MESS!!! I've had payments that said they were direct deposit but then got a check in the mail TWO WEEKS LATER. And other times they say check but it comes as direct deposit! The PA UC system is completely BROKEN and nobody there knows what they're doing. I wouldn't trust ANY information from their website or the transaction numbers. CALL THEM OVER AND OVER until you get through!!!
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Rosie Harper
•Yikes, that's concerning! I really hope I don't have to wait two weeks. I specifically set up direct deposit to avoid mail delays.
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Elliott luviBorBatman
•While there can definitely be frustrating glitches with the system, I've generally found the transaction numbers to be reliable indicators. If your portal shows direct deposit is set up and the transaction number starts with 115, it's almost certainly just a timing issue with the banks or a brief hold because of the new benefit year.
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Rosie Harper
UPDATE: My payment just hit my bank account this morning! Looks like it was just a delay because of the new benefit year like some of you suggested. The transaction number starting with 115 was indeed for direct deposit. Thanks everyone for your help!
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Mateusius Townsend
•Great news! Thanks for updating us. This is helpful confirmation about the 115 prefix being for direct deposit payments.
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Kara Yoshida
•Awesome! Glad it worked out! 👍
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