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They should notify you about issues, but the system isn't perfect. Sometimes notifications get lost in spam filters or mail delivery issues. In some cases, the system flags an issue but the notification doesn't generate correctly. I'd recommend checking your spam folder daily and also seeing if you can visit a PA CareerLink office in person. They don't process claims, but they sometimes have direct lines to UC staff and can help identify what's holding up your claim. If you do get approved, you'll receive all eligible back payments for the weeks you certified, so you won't lose any money due to the delay (as long as you've been filing your weekly certifications).
update on my situation - finally got through today after trying that Claimyr thing someone mentioned. turns out they needed my ID verification again even tho I already did it!! such bs but at least now I know. rep said payment should come in 3-5 business days and include all backpay.
To answer your earlier question - I mailed my brief (certified mail so I had proof of delivery). It took about 10 weeks to get a decision after submitting it, which was faster than I expected. Keep a copy of EVERYTHING you send them. Definitely focus on the fact that multiple people were laid off - that strongly supports your case that it wasn't performance-related. Burden of proof is huge in these cases.
10 weeks is better than I feared! I'll definitely send it certified mail and keep copies. Thanks again for all your help!
For regulations, go to the PA Office of UC Benefits website and look for the "UC Law & Regulations" section. Section 402(e) covers misconduct cases. In brief, being laid off due to budget cuts is NOT misconduct and you should be eligible. Make sure your brief clearly states that the separation was due to employer's budgetary decisions, not your performance or behavior. Also, while waiting for the Board's decision, continue looking for work and documenting your job search activities. In the event you win your appeal, you'll need to show you were actively seeking work to receive backdated benefits.
I've been applying to jobs and keeping records, so that's covered! I'll check out the regulations section tonight. Thank you!
try calling right when they open but also try 30 min b4 they close. Sometimes the afternoon is better bc everyone tries in the morning
UPDATE: I tried that Claimyr service someone mentioned and actually got through to a PA UC rep today!!! They explained that my claim needed wage verification from both states. The rep put notes on my account and said it should be processed within 7-10 business days. They're also going to backdate all payments to my initial filing date. HUGE relief! Thanks everyone for the advice!
Great news! Make sure to continue filing your weekly claims during this time. And if you don't see movement after the 10 business days, don't hesitate to try reaching out again. Glad you got some answers!
awesome! told u it would work out eventually. uc is slow but they do pay everything once approved
Quick update - I tried that Claimyr service I mentioned and it worked again. Got through to an agent in about 35 minutes today (way better than my previous attempts). Just sharing since a few people asked. The rep I spoke with said they're training new staff right now so phone lines are worse than usual.
ALWAYS an excuse with them!! "Training new staff" yeah right, more like BUDGET CUTS!!! They don't want us getting our benefits we PAID FOR with our taxes!!!
Update us after your appointment next week if you don't get through by phone before then. The in-person appointments can actually be really helpful because you get dedicated time with someone who can look at your specific situation. Bring all your documentation about both claims - denial letter from the previous claim, pay stubs from your November job, any separation paperwork. The more prepared you are, the smoother it will go.
Will do! I've started gathering all my documents just in case I can't get through by phone. I have my denial letter and all my pay stubs from the November job, plus the termination notice. Fingers crossed either the phone works out or the in-person appointment solves everything!
NebulaNova
So what happens if both states deny you??? My brother got caught between PA and Ohio claims and ended up with nothing for like 2 months until he got a new job.
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Zainab Omar
•If both states deny you initially, you have appeal rights in both states. However, in a situation like this where there's work in two states but not enough in either to qualify alone, you can request a combined wage claim. This allows you to combine your wages from multiple states to qualify for benefits. But you have to specifically request this - it doesn't happen automatically.
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Miguel Ortiz
Just wanted to update everyone - I took the advice and filed with NC today. The online system was actually easier to use than PA's. Now I'm waiting to see what they say. I also managed to get through to someone at PA UC after using that Claimyr service (thanks for the recommendation). The agent said my Board appeal is showing as "pending review" which apparently means it's in the queue but hasn't been assigned yet. She also confirmed that filing in NC was the right first step regardless of the appeal outcome. Will update when I know more!
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Zainab Omar
•Great update! Sounds like you're on the right track. The Board typically takes 4-6 weeks to render a decision once they actually start reviewing your case, so keep that timeline in mind. Glad you were able to talk to someone in PA!
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