PA UC claims specialist here. This is what's happening: When the calendar year changes, the system sometimes incorrectly flags continuous claims as having a separation even when nothing has changed. This is because the weekly certification questions include asking about work and earnings "for the week," and the system can misinterpret responses when the year changes. Here's what you need to do: 1. Complete the refile as requested (answer consistently with your original claim) 2. Contact a PA UC representative to explain the situation 3. Request they flag your claim for expedited processing due to the system error 4. Ask them to document that this was a system-generated refile, not due to new separation With proper documentation, this can be resolved in 3-5 business days rather than 2-3 weeks. Your previous payment history will help demonstrate this was a continuing claim erroneously flagged.

Glad to hear it! For anyone else experiencing this issue, make sure to document everything. Write down who you spoke with, what time, and what they told you. Sometimes you need to follow up multiple times. What specifically triggered the system error was likely answering the "did you work during this week?" question - the system treats the year change as a potential employment change.

btw my buddy in cdl school said he had to get some special form from his school every week to prove he was still in training. forget what its called but make sure u ask about that too

Update: I talked to my WIOA counselor and she was super helpful! Turns out this happens all the time. She's giving me a letter confirming my training program is approved and helping me with the appeal. She also suggested I try calling UC directly to speed things up since sometimes they can fix it right away once they see you're in approved training. Will keep you all posted on what happens. Thanks for all the advice!

THE WHOLE SYSTEM IS A MESS!!! I've had payments that said they were direct deposit but then got a check in the mail TWO WEEKS LATER. And other times they say check but it comes as direct deposit! The PA UC system is completely BROKEN and nobody there knows what they're doing. I wouldn't trust ANY information from their website or the transaction numbers. CALL THEM OVER AND OVER until you get through!!!

UPDATE: My payment just hit my bank account this morning! Looks like it was just a delay because of the new benefit year like some of you suggested. The transaction number starting with 115 was indeed for direct deposit. Thanks everyone for your help!

sooo did u manage 2 get thru to someone?? update us!

Great news! Make sure to follow up in about 5-7 business days if you don't see any updates to your claim status online. Sometimes documents can get lost in the shuffle and a polite follow-up call can help keep things moving.

I tried the Claimyr service mentioned above when I had a similar issue last month and it actually worked really well. I had been trying to call for 3 weeks with no luck. The service connected me to a UC agent in about 30 minutes, and they were able to see that my payment had been issued but was flagged for review. They released it while I was on the phone and I got my direct deposit two days later. Might be worth a try in your situation.

UPDATE: I used the Claimyr service and finally got through to someone at UC! The agent explained that there was a system error where my husband's payment was approved but then flagged for "identity verification" before it could be released. For some reason, the system still generated a 1099-G even though the payment was never actually sent! They're going to: 1) Release the payment to us (finally!), 2) Send it as direct deposit like originally set up, and 3) Send a corrected 1099-G once the payment actually processes. The agent said this is happening to a lot of people this year because of a system update they did in January that messed things up. Thank you all so much for your help and suggestions! I'll post again when we actually receive the payment to confirm everything worked out.