My rep actually gave me a reference number for the inquiry they submitted. Did yours give you anything like that? Might be worth calling back to ask for it so you can reference it in future calls.

One more thing I should mention - if your open issue is related to your separation from employment (quit/fired/laid off), having documentation ready will help. Things like separation letters, emails about your departure, or any relevant communication with your former employer. The examiner might ask for these to be uploaded or emailed when they call. Also, don't be surprised if the 'open issue' turns out to be something simple or even a system error. Often these long delays are due to claims being flagged by automated systems and then sitting in queues waiting for human review.

Hate to break it to u all but PA uses Money Network because it's THE CHEAPEST option for them, not the best for us. My buddy works in state gov (not UC dept) and says they know about all these fraud problems but aren't fixing it because it would cost more. They count on people giving up on claims. CLASS ACTION LAWSUIT NEEDED!!!

For those following this thread: I've compiled some important resources for PA UC Money Network card fraud victims: 1. PA Attorney General Consumer Protection: 800-441-2555 2. CFPB Complaint Portal: consumerfinance.gov/complaint 3. PA Treasurer's Office (oversees the Money Network contract): 717-787-2465 4. PA UC Claimant Services: 888-313-7284 (difficult to reach, but they can help with direct deposit setup) Document everything - dates, times, representatives spoken to, and transaction details. Take screenshots of unauthorized transactions. This documentation is crucial when filing reports.

My niece had this same issue with her depression. she waited 8 weeks and nothing happen, then she just reapplied and didnt mention the medical condition at all on the second application and got approved right away. maybe not the right way to do it but it worked for her

For what it's worth, I process UC claims (not in PA, but nearby state with similar rules). The key issue with medical conditions is whether they make you unable to work. If your doctor can document that you can work with certain accommodations, that should resolve the issue. Also, make sure you're completing any questionnaires they send about your medical condition. These often get overlooked in the dashboard but are critical for moving your claim forward. Look specifically for something called an "Able and Available" questionnaire.

I went through this in February. Don't be surprised if your employer brings an attorney - mine did, and it was intimidating at first, but the referee made sure everyone had equal time to speak. If they ask why you didn't bring documents up earlier in the process, just explain you didn't know they were needed until the appeal stage. Stay hydrated and keep a glass of water nearby because your mouth might get dry from nerves (happened to me!). Wishing you the best outcome!

After your hearing, you'll typically get a decision in 7-10 days by mail. If you win, payments usually start processing within a few days after that. If you lose, you have 15 calendar days to appeal to the UC Board of Review. Your determination letter will explain how to file that appeal if needed. One last piece of advice - log into your PA UC dashboard right after the hearing and check if your claim status changes. Sometimes you can see updates there before you receive the official determination in the mail.

my frend got his check in like 5 days, but he lives in pittsburgh so maybe its based on how close u r to harrisburg? idk just a thought

UPDATE: My check finally arrived today! That's 16 days after they said it was mailed. The postmark on the envelope was actually August 2nd, not July 25th like they told me on the phone. So I guess there was some delay between when they approved it and when it actually went out in the mail. I'm just relieved it's here now. Thanks everyone for your help and advice! I'm definitely switching to direct deposit for all future payments.