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One other important thing to remember - if your training pay is significant, it might put you over the partial benefit threshold for that week. For example, if your weekly benefit amount is $400 and your partial benefit credit is $100, then earning more than $500 in a week would make you ineligible for benefits that specific week. But you would still be eligible for the following weeks when you have no earnings until your job officially starts in March. Just make sure to answer all weekly claim questions honestly. Better to have one week without benefits than to risk an overpayment issue later on.
my wifes claim took exactly 26 days in february when she got laid off. they never contacted her once during the entire time, just suddenly got an email saying she was approved. make sure ur checking the portal everyday because sometimes they dont even notify you when things change
Thanks everyone for all the advice! I'm on day 22 now, so it sounds like I'm still within the normal timeframe (even though it feels like forever!). I'm going to keep filing my weekly claims and if nothing changes by next week, I'll try using that Claimyr service to get through to someone at UC. Really appreciate all your help and suggestions - this waiting game is so stressful when bills are due!
This happened back in January too. I remember because my car payment was due and I had to call and explain the delay. PA Treasury does these maintenance periods every few months. My roommate got her deposit already though - she has the Money Network card instead of direct deposit.
Just got off the phone with UC (finally!). They confirmed it's a Treasury processing delay affecting all direct deposits that would normally go out Tuesday. Everything should be deposited by Thursday morning. The rep also mentioned that there will be a similar maintenance period in July, so mark your calendars. Hope this helps!
Fiona Gallagher
This happened to me too but for a totally different reason. Turns out my internet security software was blocking the site. Check if you have any firewalls or antivirus that might be interfering. I had to add the UC site to my exceptions list and then it worked fine on my laptop. But while I'm here - anyone know how to change your bank account info in the system? I got a new checking account and need to update my direct deposit but can't find that option anywhere...
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Ana Rusula
•To update your bank account information, log in and go to "View and Maintain Account Information" and then select "Update Payment Information." It's under a different menu than you might expect. Just be aware that any change to direct deposit information will trigger a paper check for your next payment as a security measure, and the direct deposit to your new account won't start until the following payment.
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Dananyl Lear
UPDATE: The compatibility mode trick worked!!! Thank you all so much for your help. I was able to file my weekly claim without any issues. The site does look super outdated now but I don't even care as long as it works. For anyone else having this problem, definitely try the compatibility mode in your browser first!
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Thais Soares
•Great to hear you got it working! For future reference, the PA UC site typically undergoes maintenance on the third Sunday of each month from 3am-7am, though emergency maintenance can happen at other times. They're supposed to post notices about planned outages, but they often don't. Always try to file your weekly claims as early in your window as possible to avoid these kinds of last-minute stresses.
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