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UPDATE: I FINALLY got through to someone! Turns out it was a system glitch because my claim had hit exactly 26 weeks total (counting the weeks I didn't claim when I briefly had a job in February). The rep said sometimes when claims hit certain milestones, the system automatically does a review and can incorrectly apply a waiting week during that process. She removed the waiting week designation and said my payment should process normally within 2-3 business days. She also mentioned they're seeing this happen more frequently lately and are working on a fix. So if this happens to anyone else, keep calling until you get through - it's definitely an error they can fix! Thanks everyone for your help!
This happened back in January too. I remember because my car payment was due and I had to call and explain the delay. PA Treasury does these maintenance periods every few months. My roommate got her deposit already though - she has the Money Network card instead of direct deposit.
Just got off the phone with UC (finally!). They confirmed it's a Treasury processing delay affecting all direct deposits that would normally go out Tuesday. Everything should be deposited by Thursday morning. The rep also mentioned that there will be a similar maintenance period in July, so mark your calendars. Hope this helps!
My neighbor went thru something similar and what really helped was having written statements from coworkers who witnessed the harassment. Do you have anyone who would be willing to write a statement for you?
Just to clarify something important: if the examiner determines you quit without good cause, they will NOT make you repay the benefits you received while on reduced hours before quitting. Those benefits were properly paid based on your eligibility at that time. The quit determination only affects benefits going forward from your last day of work.
WHY does PA make EVERYTHING so complicated?? I swear they do this on purpose to stop people from getting their money. I had to call 47 TIMES before someone picked up to help with my card issue. The whole system is broken and nobody cares!!
Did you ever get this resolved? I'm having the exact same issue right now with my Money Network card saying my account is unregistered. Been trying to figure it out all morning.
Yes! Finally got it working yesterday. The trick of pressing 0 twice worked to get me to a human. Turns out there was a typo in my date of birth in their system that was causing the verification to fail. The rep fixed it and walked me through the registration process. Now I can access everything online too. Definitely keep trying to reach someone directly!
Liam McConnell
my wifes claim took exactly 26 days in february when she got laid off. they never contacted her once during the entire time, just suddenly got an email saying she was approved. make sure ur checking the portal everyday because sometimes they dont even notify you when things change
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AstroAce
Thanks everyone for all the advice! I'm on day 22 now, so it sounds like I'm still within the normal timeframe (even though it feels like forever!). I'm going to keep filing my weekly claims and if nothing changes by next week, I'll try using that Claimyr service to get through to someone at UC. Really appreciate all your help and suggestions - this waiting game is so stressful when bills are due!
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Zoe Kyriakidou
•That sounds like a good plan. Just make sure you're completing and documenting your required work search activities each week (applying to jobs, attending workshops, etc.). The last thing you want is to finally get approved and then discover you're missing some of those requirements. Good luck!
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