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I feel your pain. My situation wasn't identical but I had an appeal pending for 3 months and was about to lose my apartment. I contacted my state rep (Phil Williams in my district) and his assistant Ashley was AMAZING. She had someone from UC call me within 48 hours. Turns out my appeal paperwork had been received but not properly entered into their system. Two weeks later I had my hearing date, and three weeks after that I got all my backpay. State reps can't work miracles but they can definitely light a fire under the UC office. What's important is having all your documentation organized when you contact them.
Update: I called my state rep's office this morning and spoke to someone in constituent services. They took all my information and said they'd reach out to their contact at UC. They also advised me to upload my supporting documents right away through my dashboard (which I just did). I'll post another update when I hear something. Thanks everyone for the guidance!
Just a heads up, when you finally get your backpay, they'll withhold taxes if you elected for that when you filed. Make sure you're prepared for that - the amount might be less than you're expecting if you chose to have taxes withheld.
To answer your earlier question - yes, they did backpay me for all the waiting weeks once my claim was approved. So at least you'll get that money eventually, though I know that doesn't help with immediate bills. And I forgot to mention - make sure you set up your direct deposit info in the system right away if you haven't already!
anyone else notice how they always seem to approve right AFTER you call them??? like they see ur number and suddenly approve ur claim lol
There's actually a logical explanation for this. When you call, the agent typically reviews your claim while you're on the phone. If they see it's ready for processing but just hasn't been reviewed yet, they can often complete that review during your call. It's not that they're withholding approval until you call; it's that your call prompts the review that would have happened eventually.
have u tried checking ur email spam folder? they sent me a special verification link that went to my spam and i almost missed it. might be worth checking
UPDATE: It finally worked! I followed the advice to try early morning (5:30am) using Safari instead of Chrome, and turned off my ad blocker. The verification went through in seconds! Thanks everyone for your help. For anyone else having this issue - try different times of day and different browsers!
Cassandra Moon
This is incredibly helpful information! Thank you so much! I'm definitely going to call tomorrow morning to set up a payment plan. I accept that I messed up by missing the appointment, so I won't appeal, but a payment plan would really help me out.
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Ethan Scott
I wish I had known all this when I got my overpayment notice. The person I talked to made it sound like I had no options. This system is so frustrating!
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