Can't reach Pennsylvania Unemployment? Claimyr connects you to a live PAUC agent in minutes.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the PAUC
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the PAUC drops your call
If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Just to clarify for everyone in this thread - there are several common reasons claims get stuck in pending status for weeks: 1. Identity verification issues (IDme) 2. Employer response discrepancies 3. Missing work search documentation 4. Prior overpayment flags on your account 5. Wage investigation needed If you can get through to PA UC (either directly or via Claimyr), ask specifically which of these issues is affecting your claim. Different problems require different documentation to resolve. Also, while waiting for resolution, remember to keep filing your weekly claims even though you're not receiving payments yet. Once your claim is approved, you'll receive all eligible back weeks in a lump sum payment to your Money Network card or direct deposit.
This is really helpful - thank you! I have been continuing to file my weekly claims but wasn't sure if that was the right thing to do. I'm hoping it's not an identity verification issue since I completed the IDme process right after applying. When I do speak with someone (either through my rep or directly), I'll specifically ask which of these issues is holding things up.
Last winter I was waiting forever too and tried everything. Funny enough what ended up working was reaching out on the PA UC Facebook page. I sent them a direct message explaining my situation (without any personal info) and they got back to me asking for my claim number through private message. Within 48 hours someone from UC called me! Might be worth trying alongside the state rep approach.
omg i never thought about trying facebook!! thats actually pretty smart cuz they probably dont want bad publicity on social media lol. wish id known that trick when i was waiting
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I filed for unemployment back in January and made a small mistake on my application. Couldn't get through on the phone for weeks. Finally got my neighbor's daughter (who used to work at UC) to look at my paperwork and she immediately spotted the issue and told me how to fix it. Saved me weeks of waiting! I bought her dinner as thanks but would've paid actual money if needed. Sometimes you just need someone who knows what all those weird codes and terms mean.
That's exactly the kind of situation I was thinking about. Glad it worked out for you! It's helpful to hear about real-world examples where this kind of expertise made a difference.
I think the bottom line is: would this service help people get benefits they're LEGALLY entitled to but might miss out on due to confusion, mistakes, or system complexity? If yes, then it seems valuable and ethical. If it's about helping people game the system or get benefits they don't qualify for, that's a hard no. Based on my experience with PA UC (three claims over the past 5 years), I think most people just need help understanding the process and avoiding simple mistakes that can cause weeks of delays. If former reps can provide that service at a reasonable price, I'd support it.
That makes so much sense! I don't want to do anything wrong or illegal, I just want help figuring out why my claim keeps saying "pending" and nobody will answer the phone! I would definitely pay for someone to just help me understand what's happening!!
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Let us know how it goes! And don't give up - the system is DESIGNED to be confusing and make you want to quit trying. That's how they save money. KEEP CALLING and document EVERYTHING!
Quick update for anyone finding this thread with similar issues: PA UC is currently experiencing higher than normal processing times. If your weeks are showing as "in progress" for more than 21 days, you should call the service center. A common reason for delays is income verification, especially if you had variable income or worked for multiple employers during your base year. Having your employment and income documentation ready when you call can help expedite the process.
UPDATE: I finally got through to someone at UC today! You were right - they had an "income verification issue" on my claim. The rep said they should release the payment for those other weeks in 3-5 business days. Thanks for all the advice everyone!
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This happened to me too but for a totally different reason. Turns out my internet security software was blocking the site. Check if you have any firewalls or antivirus that might be interfering. I had to add the UC site to my exceptions list and then it worked fine on my laptop. But while I'm here - anyone know how to change your bank account info in the system? I got a new checking account and need to update my direct deposit but can't find that option anywhere...
To update your bank account information, log in and go to "View and Maintain Account Information" and then select "Update Payment Information." It's under a different menu than you might expect. Just be aware that any change to direct deposit information will trigger a paper check for your next payment as a security measure, and the direct deposit to your new account won't start until the following payment.
UPDATE: The compatibility mode trick worked!!! Thank you all so much for your help. I was able to file my weekly claim without any issues. The site does look super outdated now but I don't even care as long as it works. For anyone else having this problem, definitely try the compatibility mode in your browser first!
Great to hear you got it working! For future reference, the PA UC site typically undergoes maintenance on the third Sunday of each month from 3am-7am, though emergency maintenance can happen at other times. They're supposed to post notices about planned outages, but they often don't. Always try to file your weekly claims as early in your window as possible to avoid these kinds of last-minute stresses.
Zainab Mahmoud
i had this exact problem when i tried to appeal my overpayment notice last month! ended up faxing it from a UPS store and it went through fine. got my appeal hearing date in the mail about 10 days later
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Ava Williams
One more thing to try - the PA UC website works better during off-hours. Try submitting your appeal online between 7-8am or after 8pm when fewer people are using the system. That's when I've had the most success with uploads working properly.
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Carlos Mendoza
•That's a great tip, thanks! I'll try early tomorrow morning. I appreciate everyone's help with this!
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