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Whatever you do dont ignore it!!! My brother ignored his overpayment notices and they eventually added penalty interest and then sent it to collections!
Thanks everyone for the helpful advice. I'm going to: 1) Appeal the waiver denial and request a telephone hearing 2) Include ALL the financial documents suggested 3) Request a lower payment plan if the waiver doesn't work out 4) Look into whether the overpayment determination itself might be incorrect I'll update this thread after my appeal to let you know how it goes. Fingers crossed I can get this resolved before tax refund time!
I had something similar happen last year and it turned out I had accidentally answered one of the weekly filing questions wrong and my claim got flagged. Once I finally got someone on the phone they fixed it in like 5 minutes! So frustrating we have to jump through all these hoops just to talk to someone. Hope your state rep comes through for you!
My sister in law had this happen last month and she got her money but it took 4 days instead of the usual 2. Something about a batch processing error they said. I dont use the card anymore I switched to direct deposit after they randomly froze my card last year for "verification" and I couldnt buy groceries for a week!!
Direct deposit is definitely more reliable. For anyone wanting to switch: log into your PA UC portal, select "View and Maintain Account Information," then "Payment Information," and choose the direct deposit option. You'll need your bank routing and account numbers. The change usually takes effect for the next payment cycle.
UPDATE: Mobile trick worked!! After trying my phone like @profile3 suggested, I was able to get through the IDme verification and complete my weekly claim filing. The page loaded much faster on my phone for some reason. Thanks everyone for your help!
Literally just had this same problem but with my benefit year ending renewal. The IDme verification was stuck spinning for over an hour this morning. I got so stressed because my last payment is this week and if I don't get the new benefit year approved I'll have no income. This system is so broken it's ridiculous.
Diego Mendoza
I actually just got laid off too and haven't applied for UC yet. Thanks for posting about this card issue - I'm going to make sure I specifically ask about this when I file my claim! My old ReliaCard from 2023 expired a few months ago so I was gonna need a new one anyway.
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Anastasia Popova
Just a helpful tip for anyone dealing with PA UC payments and Money Network cards: you can set up direct deposit to your personal bank account through your UC dashboard online. It's much more convenient than dealing with these cards and any related issues. Look for the "Payment Information" section after logging in to your dashboard.
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CosmicCadet
•I tried setting up direct deposit when I first applied but the system kept giving me an error. I'll try again now that my claim is actually approved. Would definitely prefer that over dealing with these cards!
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