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Just wanted to follow up - were you able to get through to anyone? I'm curious what caused your issue since I might be facing the same thing soon as my company is also starting to bring people back.
I just went through all this last month! My account got locked and I had an appeal to file for being denied benefits when I was actually laid off. I ended up just driving to the CareerLink office in [city] and they helped me submit the appeal right there. Took like 45 minutes total including wait time. Way easier than trying to call. Just bring your ID and determination letter.
UPDATE: I got my appeal submitted! Used Claimyr this morning after trying to call for hours with no luck. Got through to an agent in about 30 minutes who unlocked my account AND helped me file the appeal electronically. They also noted in my file that I had been trying to submit before the deadline but was locked out. Such a relief! Now just have to wait for the actual appeal hearing I guess. Thanks everyone for your help!
One thing to prepare for: the employer might bring up previous incidents or try to make it seem like there's a pattern of behavior. Stick to the facts of THIS incident. If they start bringing up unrelated issues, politely remind the referee that those weren't part of the stated reason for termination. I've seen employers try this tactic many times in these hearings. Also, take detailed notes during the employer's testimony so you can point out any inconsistencies during your testimony or cross-examination. If they say something that contradicts their written policies or previous statements, point it out respectfully.
THE WHOLE PA UC SYSTEM IS A JOKE!!!! I had a similar situation last year - claim from December but payments in January and they STILL haven't corrected my tax forms even after THREE CALLS!!! Now the IRS is after me saying I underreported income but it's PA UC's fault! They issued the 1099-G for the wrong year. GOOD LUCK getting anyone to fix anything in this broken system!!!!
My sister works in accounting and she says that for income tax purposes it's always about when you receive the money, not when you earned it. That's why your W2 shows what was paid to you during the calendar year. So for UC benefits, it would be when you actually received the payments. But for reporting work to UC while collecting benefits, that's different - you report when you work even if not paid yet. It's confusing because they're different systems with different rules!
Caleb Stone
ANOTHER TIP: When you contact your state rep, be super specific about your financial hardship. I mentioned I was 2 weeks away from eviction (which was true) and that seemed to light a fire under them. Not saying to lie but definitely make it clear if you're facing serious consequences from the delay.
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Sophia Bennett
•yep this works they prioritize hardship cases for sure my buddy got his claim fixed in like 3 days when he mentioned his utilities were about to be shut off
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Jade Santiago
Update: I tried calling PA UC all morning and just got busy signals. I found my state rep's contact info and filled out their unemployment assistance form online. The confirmation email said they typically respond within 2 business days, so I'll update here if anything changes with my claim. Thanks everyone for the advice!
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Daniel Price
•Good move! Be prepared to provide your state rep with your claim confirmation number, the last 4 digits of your SSN, and the date you filed when they reach out. The more information you can provide upfront, the faster they can assist you.
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Caleb Stone
•Keep us posted!! Hope it works out quickly for you!
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