Pennsylvania Unemployment

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  • Connect you to a human agent at the PAUC
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If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

whatever u do just make sure u get paid something! waiting around for appeals can take forever

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UPDATE: I just spoke with a UC supervisor about a similar issue (though mine was about job separations, not wage calculations). They confirmed that under certain circumstances, they can process payment for "undisputed weeks" while an appeal continues for other aspects of a claim. The key is that they must document this as a "split determination" where they're only processing certain weeks without requiring you to withdraw your appeal for the remaining disputed issues. I suggest specifically asking for a "split determination" and getting confirmation in writing about exactly which weeks they'll pay now and which remain subject to the appeal process. This would allow you to get some money now without giving up your rights to the remaining benefits.

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This is incredibly helpful! "Split determination" sounds exactly like what I need. I'll ask specifically for that when I call tomorrow. I'll update here with how it goes.

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ur supposed to keep filing weekly claims even while waiting for appeal decision!!! my cousin didnt know this and lost 6 weeks of backpay when she won her appeal!!! they only pay u for weeks u actually filed claims for

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Oh wow I had no idea! Thank you so much for mentioning this! I probably would have stopped filing since they denied me. Going to make sure I keep doing my weekly certifications.

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One more important tip: When you go to your appeal hearing, bring a timeline of events written out clearly. Include: - Your clean work history (performance reviews if you have them) - Exact time of the alleged incident (8:15am) - Normal work activities you completed after the incident (shows they had no immediate safety concerns) - Time you were called to HR (5pm) - When you recommended the witness (in your email statement) - Date of termination Referees handle multiple cases every day and appreciate clear, organized information. Also, Pennsylvania is a two-party consent state for recordings, so don't secretly record any conversations with your employer or the witness as that could hurt your case.

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The timeline is a great idea. I was actually called into HR at 4:45pm and they walked me out at 5:15pm, so I'll make sure to be precise with all the times. Would it help to bring my previous performance reviews? I have copies of my last two and they were both excellent.

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sometimes u gota wait like 3-4 business days after they say its coming. weekends dont count. happened to me to

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It's been way more than 3-4 business days since they first told me payment was coming. Going on 3 weeks now!

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After reading through this thread, it sounds like you have an unresolved issue with your claim that regular agents aren't seeing or aren't telling you about. Your best options are: 1. Contact your state representative's office as mentioned above 2. Use a service like Claimyr to get connected to a higher-tier agent who can see what's really happening 3. Request to speak to a claims examiner specifically (not just any agent) when you call 4. Check for any correspondence in your UC portal that might indicate an issue (sometimes they send notices that don't trigger email alerts) Don't wait for the promised payment that might never come - be proactive and escalate this now, especially with bills coming due.

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Thank you so much for laying this out clearly. I think I'll try the state rep route first thing tomorrow, and if that doesn't work quickly I'll try Claimyr. You're right that I can't afford to just keep waiting and hoping. Really appreciate the advice!

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I tried the Claimyr service mentioned above when I had a similar issue last month and it actually worked really well. I had been trying to call for 3 weeks with no luck. The service connected me to a UC agent in about 30 minutes, and they were able to see that my payment had been issued but was flagged for review. They released it while I was on the phone and I got my direct deposit two days later. Might be worth a try in your situation.

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I'm definitely considering it now that two people have mentioned it. At this point I just need to talk to someone at UC before tax day!

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UPDATE: I used the Claimyr service and finally got through to someone at UC! The agent explained that there was a system error where my husband's payment was approved but then flagged for "identity verification" before it could be released. For some reason, the system still generated a 1099-G even though the payment was never actually sent! They're going to: 1) Release the payment to us (finally!), 2) Send it as direct deposit like originally set up, and 3) Send a corrected 1099-G once the payment actually processes. The agent said this is happening to a lot of people this year because of a system update they did in January that messed things up. Thank you all so much for your help and suggestions! I'll post again when we actually receive the payment to confirm everything worked out.

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That's great news! Make sure to keep documentation of that call (date, time, and the agent's ID number if they gave one). Sometimes things still fall through the cracks even after they promise to fix them.

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this happened to me and my boyfriend last year!!! the trick is you HAVE to keep calling and calling until you get someone who knows what their doing. half the reps dont even know the proper procedures! eventually we got someone who knew about the emergency continuation of benefits during appeal and they fixed it in like 2 days. dont give up!!!

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That gives me hope! I feel like the rep I talked to yesterday was just reading from a script and didn't really know how to help with my specific situation. I'll keep calling until I find someone who knows about these relief options.

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I want to check in - were you able to get through to UC and request the Relief from Benefit Suspension? If they're still giving you trouble, consider contacting the Pennsylvania Unemployment Project or Community Legal Services as others suggested. They offer free assistance specifically for these situations and know how to navigate the system. Also, if your child has medical needs, make sure to document how the benefit interruption is affecting their care. This can be critical information for both your appeal and any emergency assistance applications.

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UPDATE: I finally got through this morning after trying for hours! I asked specifically for the Relief from Benefit Suspension form and mentioned the 3-year limit on collections. The supervisor I spoke with checked my file and said there might have been a mistake with my case. They're putting a hold on the recoupment while they review everything again! I should hear back by Monday. I'm still going to follow up with legal services just to be safe, but this is the first positive news I've had. Thank you all SO MUCH for your advice - I would never have known about these options otherwise.

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