Pennsylvania Unemployment

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PA UC eligibility change after quitting job - will examiner approve my claim with reduced hours before resignation?

Hey everyone, I'm in a weird situation with my PA unemployment claim. I initially got approved for partial benefits when my hours were cut at the warehouse (from 40 down to about 25/week). I received benefits for about 3 weeks, but then I ended up quitting altogether about 2 weeks ago because of a really toxic work environment. My supervisor was constantly belittling me in front of coworkers, and I was getting anxiety attacks before shifts. I reported this to HR twice with no resolution. Now my claim status changed to 'examiner review' and I haven't received any payments since quitting. Does anyone know how long these reviews typically take? Will they try to make me pay back the benefits I already received for the reduced hours before I quit? I'm getting really stressed about making rent next month.

My neighbor went thru something similar and what really helped was having written statements from coworkers who witnessed the harassment. Do you have anyone who would be willing to write a statement for you?

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That's a great idea! I have two coworkers who witnessed a lot of the bad behavior and I think they'd be willing to write something. I'll reach out to them today.

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Just to clarify something important: if the examiner determines you quit without good cause, they will NOT make you repay the benefits you received while on reduced hours before quitting. Those benefits were properly paid based on your eligibility at that time. The quit determination only affects benefits going forward from your last day of work.

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Thank you SO much for clarifying that. I was having nightmares about having to pay back thousands I don't have. At least that's one less thing to worry about.

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PA UC payment deposits delayed until Thursday this week? Normal Tuesday deposits missing

I usually get my PA unemployment payment deposited on Tuesday morning like clockwork, but nothing showed up in my account today. Checked the portal and it says my weekly claim was processed and payment issued, but no money in my bank yet. Anyone else experiencing delays this week? I'm wondering if there's some kind of holiday or system issue causing deposits to hit on Thursday instead. Really need this money for bills due tomorrow!

This happened back in January too. I remember because my car payment was due and I had to call and explain the delay. PA Treasury does these maintenance periods every few months. My roommate got her deposit already though - she has the Money Network card instead of direct deposit.

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Thanks for sharing that. Maybe I should switch to the Money Network card if this is going to be a regular thing. Do you know if there's a way to see when these maintenance periods are scheduled in advance?

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Just got off the phone with UC (finally!). They confirmed it's a Treasury processing delay affecting all direct deposits that would normally go out Tuesday. Everything should be deposited by Thursday morning. The rep also mentioned that there will be a similar maintenance period in July, so mark your calendars. Hope this helps!

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thx for the update!! good to know about july too

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This is super helpful, thank you! I'll plan ahead for the July maintenance too.

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PA UC partial payment issue - only got paid for last week not all weeks claimed

So confused about my PA unemployment payment... I finally got my first check yesterday (yay!), but it only covered the last week I submitted on my weekly certification? I've been filing every week for almost a month since I lost my warehouse job, but this payment was just for the most recent week. Shouldn't I be getting paid from the first week I started filing claims? I'm missing like 3 weeks of payments that I really need for rent. The online portal just says 'payment issued' for the most recent week and nothing about the previous weeks. Anyone else deal with this? Do I need to call them?

Let us know how it goes! And don't give up - the system is DESIGNED to be confusing and make you want to quit trying. That's how they save money. KEEP CALLING and document EVERYTHING!

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Quick update for anyone finding this thread with similar issues: PA UC is currently experiencing higher than normal processing times. If your weeks are showing as "in progress" for more than 21 days, you should call the service center. A common reason for delays is income verification, especially if you had variable income or worked for multiple employers during your base year. Having your employment and income documentation ready when you call can help expedite the process.

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Mei Wong

Author

UPDATE: I finally got through to someone at UC today! You were right - they had an "income verification issue" on my claim. The rep said they should release the payment for those other weeks in 3-5 business days. Thanks for all the advice everyone!

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PA UC says it's my 'waiting week' on my 8th certification - what's going on?

I'm so confused right now. I've been filing my biweekly claims for almost 4 months (so this is like my 8th certification), but when I filed today the system suddenly said this is my 'waiting week' and I won't get paid. How is this possible?? I thought the waiting week was only for your first claim? My benefit year isn't over yet and nothing has changed with my employment status. Has anyone else had their waiting week randomly appear after months of receiving benefits? I really need this money for rent next week and can't afford a surprise non-payment.

UPDATE: I FINALLY got through to someone! Turns out it was a system glitch because my claim had hit exactly 26 weeks total (counting the weeks I didn't claim when I briefly had a job in February). The rep said sometimes when claims hit certain milestones, the system automatically does a review and can incorrectly apply a waiting week during that process. She removed the waiting week designation and said my payment should process normally within 2-3 business days. She also mentioned they're seeing this happen more frequently lately and are working on a fix. So if this happens to anyone else, keep calling until you get through - it's definitely an error they can fix! Thanks everyone for your help!

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glad u got it fixed!!! the system is so broken smh

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THIS is why I tell everyone to DOCUMENT EVERYTHING with PA UC! Take screenshots of every confirmation page, write down what questions you answered and how. The system makes so many mistakes and then YOU have to prove what happened!

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PA UC Money Network card says 'online account unregistered' - can't access benefits

Has anyone been unable to access their PA unemployment benefits through the Money Network card? When I try calling the number on the back of the card, it just tells me my 'online account is unregistered and unavailable.' I got my first payment deposited last week, but now I can't check my balance or use the funds! I've tried calling multiple times at different hours but get the same automated message. Can't access the online portal either. Bills are due next week and I'm starting to panic. What should I do?

WHY does PA make EVERYTHING so complicated?? I swear they do this on purpose to stop people from getting their money. I had to call 47 TIMES before someone picked up to help with my card issue. The whole system is broken and nobody cares!!

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agreed its pretty bad. my brother in ohio got his unemployment on a regular direct deposit to his bank account. why cant PA do that??? the cards are just another way for them to make it complicated

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Did you ever get this resolved? I'm having the exact same issue right now with my Money Network card saying my account is unregistered. Been trying to figure it out all morning.

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Amara Eze

Author

Yes! Finally got it working yesterday. The trick of pressing 0 twice worked to get me to a human. Turns out there was a typo in my date of birth in their system that was causing the verification to fail. The rep fixed it and walked me through the registration process. Now I can access everything online too. Definitely keep trying to reach someone directly!

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