Pennsylvania Unemployment

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  • Connect you to a human agent at the PAUC
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  • Call the correct department
  • Redial until on hold
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  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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I think you guys are overthinking this. Whenever there's back payments, especially large ones like $9,800, they automatically go into prevent payment status for review. It's to prevent fraud. My wife's claim was like this too. They'll release it eventually. Just be patient for a few more weeks.

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A few more WEEKS??? After fighting for TWO YEARS??? That's ridiculous! The system is designed to wear us down!!!

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I know it's frustrating, but that's just how the system works. Large backpayments get additional scrutiny. Would you rather they rush it and have it flagged as fraud and start the whole process over? Sometimes patience is the best approach.

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I've been following this thread and wanted to add one more important point: Even though your claim has been approved by the Board of Review, sometimes there's paperwork that must be manually updated in the system. The Board's decision gets sent to a separate unit that has to implement it. If you do decide to call, make sure you mention you had a Board of Review decision in your favor, as those require special handling. Ask specifically if there's any action needed from you or if it's just in queue for processing.

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Update: I finally got through to someone at PA UC today. Turns out the payment was stuck because I had changed my payment method from direct deposit to the Money Network card during the appeal process. The agent had to manually verify this change was legitimate. She said the funds should be released within 3-5 business days. Thanks everyone for your help and suggestions!

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Great to hear! That's exactly why I always suggest calling - sometimes it's just a simple verification issue that can be quickly resolved. Hope your payment comes through as promised!

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My brother in law had this exact problem!!!!! he waited like 10 weeks to get approved and then only got 1 payment, they said his benfit year was ending. He ended up having to wait almost 2 months for a new claim. PA system is broken and they dont care about us at all

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did he ever get approved for a new claim? or did they just make him wait the full time

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he had to wait the full time, no one would help him. he almost lost his appartment

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UPDATE: I took everyone's advice and managed to get through to an actual person at UC! I used the Claimyr service that someone mentioned and got connected in about 20 minutes. The agent confirmed that I do have enough qualifying wages from my work last year to file a new claim right now! Apparently the system wasn't recognizing my wages correctly because of when they were reported. She overrode something in the system and helped me file a new claim right there on the phone. Should get a determination in 2-3 weeks she said. Thanks everyone for the help and suggestions! Definitely worth calling and speaking to an actual person rather than just trusting what the online system says.

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That's excellent news! This is exactly why speaking with an actual agent is so important with these complex benefit year issues. The online system doesn't always correctly assess individual situations. Glad you'll be getting the benefits you deserve without that long wait!

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One thing to prepare for: the employer might bring up previous incidents or try to make it seem like there's a pattern of behavior. Stick to the facts of THIS incident. If they start bringing up unrelated issues, politely remind the referee that those weren't part of the stated reason for termination. I've seen employers try this tactic many times in these hearings. Also, take detailed notes during the employer's testimony so you can point out any inconsistencies during your testimony or cross-examination. If they say something that contradicts their written policies or previous statements, point it out respectfully.

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That's good advice - they did mention some other minor things in my termination meeting that weren't related to the WFH issue. I'll be prepared for them to bring those up and stay focused on the main reason.

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dont forget to update us after ur hearing! im curious what happens!!

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I definitely will! My hearing is scheduled for May 18th so it'll be a few weeks. I appreciate all the advice everyone has shared here!

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THE WHOLE PA UC SYSTEM IS A JOKE!!!! I had a similar situation last year - claim from December but payments in January and they STILL haven't corrected my tax forms even after THREE CALLS!!! Now the IRS is after me saying I underreported income but it's PA UC's fault! They issued the 1099-G for the wrong year. GOOD LUCK getting anyone to fix anything in this broken system!!!!

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Sorry that happened to you. Tax stuff is so stressful. Hope OP has better luck!

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My sister works in accounting and she says that for income tax purposes it's always about when you receive the money, not when you earned it. That's why your W2 shows what was paid to you during the calendar year. So for UC benefits, it would be when you actually received the payments. But for reporting work to UC while collecting benefits, that's different - you report when you work even if not paid yet. It's confusing because they're different systems with different rules!

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This makes so much sense! Thank you for explaining the difference. So for my taxes, I'll only worry about these UC payments for next year's tax filing. And I'll make sure to report my orientation hours this week even though I'm not getting paid yet. Appreciate everyone's help!

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ANOTHER TIP: When you contact your state rep, be super specific about your financial hardship. I mentioned I was 2 weeks away from eviction (which was true) and that seemed to light a fire under them. Not saying to lie but definitely make it clear if you're facing serious consequences from the delay.

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yep this works they prioritize hardship cases for sure my buddy got his claim fixed in like 3 days when he mentioned his utilities were about to be shut off

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Update: I tried calling PA UC all morning and just got busy signals. I found my state rep's contact info and filled out their unemployment assistance form online. The confirmation email said they typically respond within 2 business days, so I'll update here if anything changes with my claim. Thanks everyone for the advice!

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Good move! Be prepared to provide your state rep with your claim confirmation number, the last 4 digits of your SSN, and the date you filed when they reach out. The more information you can provide upfront, the faster they can assist you.

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Keep us posted!! Hope it works out quickly for you!

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