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Have you tried clearing your cache and cookies? Sometimes that helps with weird form issues. Also make sure your phone is fully updated. I had problems with the PA UC site until I updated my iOS. The appeal forms worked for me after that.
Just tried clearing cache and cookies and still having the same problem. My phone is on the latest iOS too. This is so frustrating!
UPDATE: I finally got it working! For anyone else having this problem, the desktop site mode suggestion from @user2 worked perfectly. Had to check the 'Request Desktop Website' option in Safari and then the form submitted properly. Thank you all for the help!
Great! Glad that worked for you. It's ridiculous they haven't fixed this issue yet, but at least there's a workaround.
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Just wanted to add that while you're waiting, make sure you're fulfilling the PA work search requirements. You need to complete at least two work search activities each week. This is really important because even if you win your appeal, you could be disqualified for benefits for any weeks you didn't do the required work search activities. I learned this the hard way and lost out on two weeks of payments.
Yes, I've been keeping detailed records of my job applications and even had one interview last week. I created a spreadsheet with company names, positions, dates, application methods, and follow-ups. Hopefully that's sufficient documentation if they ask for it.
my appeal only took 4 weeks but that was in delaware county not cambria. maybe different counties have different wait times? anyone else notice that?
Yes, there are significant differences between counties. Some of the rural counties like Cambria have fewer referees handling cases, while urban counties generally process appeals faster. The current backlog varies by location, but overall the system is still recovering from the pandemic overload.
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When I was waiting on my board appeal I had to apply for food stamps just to survive. Might be worth looking into while you wait. The county assistance office was actually pretty helpful in my case.
Based on your comments about having text messages from your supervisor approving your adjusted schedule, you absolutely should submit those to the Board ASAP. This is exactly the kind of evidence that can overturn a referee decision. Here's how to properly submit additional evidence: 1. Log into your PA UC dashboard 2. Go to the "Appeals" section 3. Select your pending Board appeal 4. Look for "Submit Additional Documentation" option 5. Upload screenshots of the text messages 6. Include a brief explanation of why these texts are relevant 7. Reference the specific finding in the referee decision that these texts contradict If you can't find this option online, you can also fax or mail copies to the Board of Review with your appeal number clearly marked on each page. This could make all the difference in your case!
Thank you so much for these detailed instructions! I found the upload option and just submitted the texts along with an explanation. I really hope this helps my case. This whole process has been a nightmare but I'm feeling more hopeful now thanks to everyone's advice here.
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Update: I took everyone's advice and checked everything again. Found out my IDme verification wasn't properly linked to my claim! Fixed that issue, and THEN discovered there was an open issue about my last employer that never showed up in notifications. Finally got through to someone (thanks for the Claimyr tip - it actually worked!) and they said my claim should be processed within 5-7 business days now that everything's sorted. So relieved!
Great to hear you got it resolved! For anyone else reading this thread, this is a common issue. Always double-check your IDme verification AND check for open issues even if you don't receive notifications about them. The PA UC system often fails to send alerts about problems with claims. Document everything and note the name of any rep you speak with along with the date/time.
My claim was stuck for almost a month last fall because of an employer response issue. If your former employer contests anything or even just doesn't respond quickly, your claim sits in limbo. The annoying part is PA UC doesn't tell you this is happening! You have to call and specifically ask about employer responses. The system is designed to be frustrating I swear.
You're absolutely right. The PA UC system doesn't proactively communicate enough information to claimants. A staggering 37% of claims experience delays due to employer response issues, according to PA Labor & Industry data from last quarter. Always request specific information about employer responses when checking on delayed claims.
Zane Gray
anybody else notice how the UC website is always down for "maintenance" exactly when you need to file your weekly claim? happened to me like 3 times already this year
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Jackie Martinez
•YES!!!! I swear they do this ON PURPOSE to try to make people miss filing deadlines!!!! Then they can deny you for "failure to file" and save $$$$. CORRUPT SYSTEM!!!
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Aileen Rodriguez
After trying that Claimyr service someone mentioned above, I actually did get through to PA UC yesterday. The rep told me they're currently working on appeals filed in early March (this is for anyone filing in late May). So there's about a 10-11 week backlog right now. He also mentioned that if you have multiple employers in your base year, the questionnaires will definitely slow things down because they have to verify with each one. Just sharing in case it helps anyone estimate their timeline.
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Bruno Simmons
•That's actually super helpful info, thank you! I filed my appeal in early April, so based on that timeline, I might be looking at early July for a hearing date. At least now I have some idea of what to expect instead of checking daily with no clue.
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