PA UC appeal hearing conflicts with new job orientation - can it be moved to phone?

Congrats on finding a new job! Yes, you can definitely request to change to a phone hearing. I had to do this back in January when my car broke down the day before my hearing. Call the appeal office at the number on your hearing notice ASAP - don't wait until the last minute. Most UC appeal hearings take about 30-45 minutes, but it really depends on how complex your case is and if your former employer participates. Since yours involves a probationary period termination, it might take a bit longer if there's disagreement about the circumstances. Make sure you have all your documentation ready regardless of whether it's phone or in-person!

mine was over the phone took like 20 min total. the referee just asked me a few questions and my old boss wasnt even there lol. got my decision in the mail like 10 days later

I had the EXACT same situation happen to me last year! Definitely call the appeals office RIGHT AWAY and explain your situation. I waited too long (only 2 days before) and they denied my request to switch to phone. I ended up having to reschedule my first day at my new job which was super embarrassing. Don't make my mistake! BTW if you're having trouble reaching anyone at the appeals office, I used this service called Claimyr that got me through to an actual person at PA UC after trying for days. Their website is claimyr.com and they have a video showing how it works here: https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 - total lifesaver when you NEED to talk to someone urgently.

As a former appeals referee, I can confirm that you should request the phone hearing as soon as possible. Typically, they require at least 7-10 business days notice for format changes unless it's an emergency. The request should be in writing, though calling first is wise. Regarding your specific situation (probationary period termination), these hearings can range from 30-60 minutes depending on complexity. Be prepared to explain why you believe you're eligible for benefits despite being terminated during probation. The key factors will be whether the employer can demonstrate misconduct or failure to meet clearly communicated job expectations. If you absolutely cannot get the hearing changed to phone format, you have the option to request a postponement, but be aware this can delay your decision by several weeks and is not guaranteed to be approved.

THE PHONE HEARING IS ACTUALLY WORSE!!! I did that and regretted it because I couldn't see the referee's face or read body language. Plus my phone kept cutting out and I missed some questions. If your orientation is important, just ask for a postponement instead. The UC system is BROKEN and they don't care about our schedules AT ALL!!!

I ended up having to postpone my hearing by almost 4 weeks because I didn't act quickly enough. Definitely don't wait! I finally got through to someone after using that service I mentioned, and they were able to help me figure everything out. Just make sure to have your appeal docket number ready when you call.