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Can I do my PA UC appeal hearing by phone instead of in-person? Need urgent advice

I just got a notice for an appeal hearing with PA unemployment next month. The letter says I need to show up in person at their office which is almost 2 hours from where I live. I don't have reliable transportation right now and can't really afford to miss a whole day of job searching. Has anyone done their appeal hearing over the phone instead? The notice doesn't say anything about a phone option but I'm hoping it's possible. Do I need to call them ahead of time to request this or what? This is my first time dealing with an appeal and I'm nervous about messing something up since I really need these benefits.

Manny Lark

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Yes, you can absolutely request a phone hearing for your PA UC appeal! I went through this last year. You need to contact the UC Service Center ASAP and specifically request a telephone hearing due to transportation hardship. They have a form they'll send you to complete. Make sure you submit the request at least 7 days before your scheduled hearing date. The referee will usually approve these requests if you have a legitimate reason.

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Liam Duke

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Thank you SO MUCH! Do you know what happens after I submit the form? Will they just call me at the time listed on my original notice?

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Rita Jacobs

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yea u can do phone but make sure u call like NOW bc they take forever to process stuff. i waited til the last minute and almost got denied cuz of it

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Liam Duke

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Ugh that's what I was worried about. I'm going to call first thing tomorrow morning.

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Khalid Howes

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I tried getting a phone hearing and they STILL marked me as a no-show!! The system is designed to make you fail. I ended up losing my appeal because of their mistake and then had to file ANOTHER appeal just to get the first one heard properly. The whole PA UC system is broken on purpose to discourage people from getting benefits they deserve.

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Ben Cooper

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Same!!! They told me they'd call and then never did. When I finally got through to someone they said I "missed" my hearing. Like how do you miss a phone call that never came?? 🤬

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Naila Gordon

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I've been trying to contact PA UC for weeks about my appeal hearing and can't get through to anyone. Always busy signals or disconnects. Anyone know the best time to call or a different number to try? I'm desperate at this point.

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Cynthia Love

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I was in the same boat and finally had success using Claimyr to get through to PA UC. It's a service that connects you directly to an agent without the wait. Check out their demo video at https://youtu.be/CEPETxZdo9E?si=WL1ZzVZWG3KiHrg2 and website at claimyr.com. Saved me hours of frustration when I needed to change my appeal hearing from in-person to phone. They got me through to an agent in under 10 minutes after I'd been trying for days on my own.

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Darren Brooks

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Make sure u have all ur documents ready for the phone hearing! They will ask u questions just like in person and u need to be prepared to talk about dates and amounts and stuff. I did my appeal by phone last month and I wrote down all my answers ahead of time which really helped.

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Liam Duke

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That's great advice. What kind of questions did they ask you during your phone hearing? Was it intimidating?

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Manny Lark

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To answer your follow-up question - after you submit the form requesting a telephone hearing, you'll receive a new hearing notice with updated instructions. They don't just call at the original time. The new notice will confirm it's a phone hearing and include the exact time they'll call you. Make sure your phone can receive calls from unknown/blocked numbers that day, as the referee often calls from a blocked number. Have all your documents organized and ready, and be in a quiet place where you can speak freely about your case.

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Liam Duke

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Thanks for explaining! I'll make sure to watch for the new notice and keep my phone handy that day. Really appreciate the help.

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Ben Cooper

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my sister had her phone hearing last week!!! she said it was way less stressful than going in person but make sure u are somewhere with good phone reception bc she got disconnected once and panicked!!

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Cynthia Love

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One important thing to know about phone hearings for PA UC appeals - you still need to submit any evidence or documents you want considered BEFORE the hearing date. The deadline is typically stated on your hearing notice (usually 5 business days prior). You can email these documents to the appeal office using the address on your notice, but I recommend also faxing them if possible and keeping proof of submission. Many appeals are lost simply because people didn't submit their evidence properly or on time.

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Khalid Howes

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THIS!! I had all my documents ready for my phone hearing but they claimed they never received them even though I emailed them twice!!! Always get confirmation and take screenshots of EVERYTHING you send them.

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Darren Brooks

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For my phone hearing they asked about my last employer, why I left, what I was doing to find work, whether I reported all my earnings correctly... basic stuff but they really want specific dates and details so have all that ready!!! It wasn't super intimidating but the referee was pretty serious and formal.

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Liam Duke

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That's really helpful to know. I'll make sure I have all those details written down ahead of time. I'm appealing a denial because they said I didn't complete enough work search activities, but I definitely did and have records.

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Naila Gordon

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I finally got my phone hearing after using that Claimyr service someone mentioned earlier. For anyone wondering if it works, it definitely does. They connected me to UC in about 15 minutes when I had been trying for days. My hearing is set for next week and they're sending the confirmation notice by email and mail.

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Manny Lark

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Since your appeal is about work search activities, make sure you have documentation for EVERY job application, resume submission, networking event, etc. that you completed during the periods in question. The hearing referee will want to see dates, company names, positions applied for, and how you applied (online, in person, etc.). Without this documentation, it can be very difficult to win this type of appeal. Prepare a concise statement explaining why you believe you met the requirements and have your evidence organized chronologically.

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Liam Duke

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I've been keeping a spreadsheet of all my applications with screenshots of confirmation emails. Hopefully that will be enough! Thanks for the advice.

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