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I FINALLY got it set up last night! Had to try a different browser (Chrome worked, Firefox kept giving me errors). Hopefully next payment goes straight to my account!
If your employer is challenging a layoff vs. quit determination and you already won at the examiner level, you're in a strong position. The burden of proof shifts to them during the appeal. Make sure you have written documentation of the layoff if possible (emails, texts, termination letter, etc). Also, in my experience, many employers file appeals automatically but then don't show up for the hearing - if that happens, you basically win by default. And yes, your benefits WILL continue during this process, that's the law in PA.
Thank you! I saved all the texts where my supervisor told me about the layoff, plus I have the official letter they gave us when they closed our department. Feeling a bit more confident now.
After reading through this whole thread, I wanted to update that my sister-in-law used that Claimyr service I mentioned above yesterday and said it worked for her too. She had an issue with her benefit year ending and needed to speak to someone. Said she was connected in about 20 minutes. Might be worth trying if you keep having trouble getting through the regular way.
I'm going to try calling one more time Monday morning, and if I still can't get through, I'll check out that service. At this point, I just need to talk to someone ASAP before I fall behind on bills.
Make sure when you do get through that you ask them to document everything in your file. With contractor changes, sometimes they need supervisor approval to process these claims. Ask if they can flag your case for expedited review based on the documentation you've provided. And definitely keep filing those weekly claims!
I will! I've been keeping detailed notes of all my calls and attempts too, just in case. Thanks everyone for all the help and advice!
I'm having the EXACT same problem!!! Been trying since yesterday morning and NOTHING! This is SO TYPICAL of PA UC!!! My rent is due this week and I NEED this payment to process on time! Why don't they ever WARN us before taking the system down?? Now I'll probably have to wait extra days for my money. I swear they do this ON PURPOSE to save money by delaying our payments!!!
They actually did post a notice about the maintenance, though it wasn't up for long. The system should be back online by tomorrow morning. Your payment shouldn't be delayed as long as you file within the week's filing period. If you're concerned about timing, you can call the PAT system instead of waiting for the website.
Hey everyone, just wanted to update - I just tried again (around 4:30pm Sunday) and was able to get in and file my weekly claim! Looks like the site might be back up now. Still running a bit slow but at least it's working!
Thanks for the update! Just tried it myself and got in too. Claim is filed! What a relief. Wish they'd communicate better about these outages.
I had this happen to me with a retail job last year! One thing nobody mentioned yet - make sure you keep doing your job search activities that week too. Even though you worked 8.5 hours, you still need to complete your work search activities (applying to jobs, etc.) and record them for that week. I forgot to do this once when I worked part-time and almost got disqualified.
Regarding your question about how many hours would disqualify you - there's no specific hour limit. It's based on your earnings compared to your weekly benefit amount (WBA) plus the partial benefit credit (PBC). You can work as many or as few hours as offered, but if your gross earnings exceed your WBA + PBC for that week, you wouldn't receive benefits for that specific week. Your claim remains open though. With your $487 WBA, your PBC is approximately $146 (30% of your WBA), so you could earn up to $633 in a week and still receive some UC payment. At minimum wage, that's about 57 hours, but obviously fewer hours at a higher wage.
Freya Collins
I just got through to someone!!! They said there was a system-wide issue with direct deposits in the last batch and about 15% of claimants were affected. They're sending checks to everyone who was impacted. The person said checks are being mailed in batches and most should arrive within 7-14 days but they always say 3-4 weeks just in case of postal delays. Hope this helps people here!
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JaylinCharles
•Thank you for sharing this update! That's a relief to know it's a known issue at least. How did you manage to get through to someone?
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Freya Collins
•I used that Claimyr service someone mentioned above - it actually worked! Got through to a person in about 15 mins after trying for days on my own.
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JaylinCharles
UPDATE: My check arrived today - exactly 11 days after the status changed to processed! Much faster than the 3-4 weeks they quoted. For anyone else dealing with this, make sure your address is up to date in the system. Thanks everyone for the helpful advice and support!
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Eloise Kendrick
•awesome! glad u got it!
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Freya Collins
•That's great news! Mine should be here any day then. Thanks for updating us!
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