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dont bother calling they never answer!!! been on UC for 6 months and NEVER got thru once!!! system is rigged to make people give up
That's why I finally tried that Claimyr service. I was skeptical but desperate after weeks of trying. Finally getting through to someone was worth it because they fixed my issue in literally 5 minutes once I explained what was happening.
When your payments do resume, they should include all the back weeks at once. Make sure you keep filing your weekly claims even while payments are delayed - if you stop filing, you'll have to reopen your claim which creates even more delays. Also, double-check that your payment method hasn't changed in the system. Sometimes the system randomly switches from direct deposit back to debit card or vice versa.
The SAME THING happened to my neighbor and it turned out there was an identity verification issue that wasn't showing up on the dashboard. Check your husband's email spam folder for messages from ID.me or a PA UC identity verification request. Sometimes they send these and if you don't complete them within like 7 days, they just keep denying you without clearly explaining why. Good luck!
Just checked all his email folders and there's nothing from ID.me! But maybe it was sent and deleted? I'll have him log into the ID.me website directly to see if there's a pending verification. Thank you for this tip!
Update on my earlier comment - if you're having trouble with the appeal or getting through on the phone, contact your state representative's office. They have dedicated staff who can intervene with the UC office on your behalf. I've seen many stuck claims suddenly get resolved once a state rep's office gets involved. Just search for "PA state representative [your zip code]" to find yours.
This is a great idea. I wouldn't have thought to contact our state rep. I'll try this along with the Claimyr service mentioned above. At this point we need to try everything as the bills are piling up. Thanks for all the suggestions everyone!
Typical PA unemployment... system always breaks right when people need it most! I've been dealing with these glitches since January and EVERY SINGLE TIME something goes wrong with my claim. Anyone notice how these "outages" always happen right when payment processing would normally occur? Pretty convenient for them to hold onto our money an extra day or two if you ask me. 🙄
While frustrating, these outages are typically due to system maintenance or technical issues rather than deliberate delays. Payment processing actually runs on a different system than the public-facing portal. If you're experiencing recurring problems with your claim, I'd recommend requesting a callback through your dashboard or asking for a claim review. The timing of maintenance is usually planned to minimize disruption to the majority of claimants.
I just remembered this happened to me back in December too. I panicked and tried logging in like 50 times which was dumb because then my account got flagged for suspicious activity lol. Had to reset my whole PIN and everything. So word of advice don't spam the login button like I did!!
Here's the official situation: The Pennsylvania Treasury Department experienced a processing delay that has affected unemployment compensation paper checks issued between Monday and Wednesday this week. This is confirmed on their website under System Alerts (though it's not prominently displayed). If your payment status shows "payment issued," your check has been processed and is in the mail system. Most affected claimants should receive their checks by Monday or Tuesday. In the meantime: 1. Continue checking your mail daily 2. Don't request a replacement check until at least 7 business days have passed 3. Keep filing your weekly claims as scheduled despite this delay 4. Consider switching to direct deposit for faster, more reliable payments If Tuesday comes and you still don't have your check, then you should contact the UC service center for assistance.
CosmicCruiser
One thing that really helped me during my 10 week wait was tracking small victories. Every job application I submitted, every networking call I made, every time I learned a new skill on YouTube - I wrote it down in a journal. It helped me see I was still moving forward even when UC was stalled. Also, be sure you're checking your spam/junk email folders! My ID verification request went to spam and I missed it for 3 weeks which delayed everything. And don't forget to check your dashboard for any Action Items - sometimes they don't send emails about those at all.
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Diego Vargas
•Just checked my spam folder and found nothing, but I'm going to start that journal idea tomorrow. You're right that focusing on what I HAVE accomplished might help with the feeling of being stuck.
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Luca Romano
@OP - After I used that Claimyr service I mentioned, the agent told me my issue was that my former employer had contested my claim saying I quit (I was laid off). Once I explained what happened, the agent was able to make notes in the system and escalate it for review. The payments started 3 days later. Do you know if your employer might be contesting your claim?
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Diego Vargas
•That's a good point. I parted on decent terms with my employer, but who knows what they told UC. I need to actually talk to someone to find out what's happening. Thanks for the follow-up info about your situation.
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