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They sent me a letter with the interview date/time about 2 weeks after my claim got flagged. The whole thing took about 5-6 weeks to resolve completely. And yes, I still had to call in to do the interview - they don't call you, you have to call them at the scheduled time using a special number they give you in the letter.
Actually, that's not quite right. PA UC handles these two ways depending on the issue. For some investigations they send you a letter with a call-in number and PIN for a scheduled time. For others, an examiner will call YOU at the number on file. Make sure your phone number is updated in the system and that you answer calls from unknown numbers during this period. If you miss their call, it can significantly delay your case resolution.
UPDATE: I finally got through to PA UC today! Used the Claimyr service someone mentioned and it worked great. The agent was actually really understanding. She said this happens a lot and is considered a "non-willful" error since I genuinely didn't know I had to report unpaid work. They're sending me a questionnaire about the 2-day position that I need to fill out and return. My benefits are on hold until that's processed, but she said as long as I get it back quickly, I should only have a small overpayment for those 2 days I worked (about $82) that I'll need to pay back. Thank you everyone for the help and for calming me down! I was seriously panicking thinking I'd lose everything or get charged with fraud over an honest mistake.
THE SYSTEM IS RIGGED they make it impossible on purpose so people give up!! been through this 3 times now and its always something different
UPDATE: I finally got through this morning after calling around 20 times! The claims rep said my payments were on hold because they needed to verify my last employer's information, even though nothing showed up online about this. She released all three weeks of payments while I was on the phone, and said they should be on my card within 2-3 business days. Keep trying to call!
btw i forgot to mention, when i won my appeal they sent all the backpay at once to my Money Network card. it was like $8,400 for my 12 weeks! but be prepared that it might take another 2-3 weeks AFTER u win before the payments actually hit ur account. at least thats what happened to me
One more important point: make sure to thoroughly review the referee handbook before your hearing. You can find it on the PA UC website. It explains the hearing process and your rights. Since your case involves misconduct vs. position elimination, the burden of proof is on your employer to prove misconduct. If they don't appear at the hearing or don't provide sufficient evidence, that significantly strengthens your case. Also, if you win, don't be alarmed if you see "overpayment" notices in your account before the backpay arrives. This is a common system quirk that happens when they're processing large backdated payments and generally resolves itself.
Good luck! My sister had twins last year and her boss was horrible about it. Make sure you apply for WIC too if you haven't already. And congrats on the baby :
One other thing to consider - you mentioned the company wouldn't "hold your position" but did they explicitly say you were terminated, or that you had to resign? If they told you that you had to resign, that's actually a constructive discharge which is treated differently than a voluntary quit. The details matter a lot here for your UC claim. Also, how large is the company, and how long had you worked there? That determines FMLA eligibility which could be relevant to your case.
They didn't say I was terminated. It was more like "we can't guarantee your exact position will be available, but you can apply for any openings we have when you're ready to return." It's a small company (about 30 employees) and I was there for 10 months, so probably not FMLA eligible I think.
That's helpful information. You're right that FMLA wouldn't apply (needs to be 12 months and 50+ employees), but that phrasing from your employer still supports your case for UC benefits. It effectively forced you to quit since they weren't guaranteeing your position. Just make sure to emphasize this when filing your claim.
Ava Thompson
i had the same issue last yr and i kept filing my weekly claims and when it finally got approved they paid me for all the weeks i claimed so dont stop filing even tho it seems pointless. i know that doesnt help ur immediate $$ situation but at least youll get everything eventually
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Liam McGuire
UPDATE: Great news!!! My claim was finally approved yesterday (9/8) and I received ALL my back payments today (9/11)! Almost $4,600 in total which is saving me from eviction. What worked: I called my state rep's office Monday morning, spoke with their UC liaison, and they submitted an inquiry that same day. By Wednesday afternoon my dashboard updated to show all my weeks as paid! Thank you all SO MUCH for your advice and support during this nightmare. For anyone else stuck in review status - definitely contact your state representative, it made all the difference for me.
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Dylan Mitchell
•SEE! The system only works when you force them to do their jobs! Glad you got your money, it's ridiculous you had to go through all this stress when they could have just processed your claim correctly in the first place!
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Sofia Martinez
•Excellent outcome! This is exactly why we always recommend the state representative approach for claims stuck in review. Thanks for updating us - it's helpful for others to see what works.
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