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My sister works for unemployment (not in PA but another state) and she says theyre all SUPER backlogged right now!! She said never expect anything to happen when they say it will...always add at least 2-3 weeks to whatever timeline they give you and you'll be less disappointed!! Good luck!!!!
One other recommendation - keep filing your weekly certifications even while waiting for the determination. If your claim is eventually approved, you'll get retroactive payments for all properly filed weeks. If you stop filing during this waiting period, you may lose benefits for those weeks.
One thing that really helped me during my 10 week wait was tracking small victories. Every job application I submitted, every networking call I made, every time I learned a new skill on YouTube - I wrote it down in a journal. It helped me see I was still moving forward even when UC was stalled. Also, be sure you're checking your spam/junk email folders! My ID verification request went to spam and I missed it for 3 weeks which delayed everything. And don't forget to check your dashboard for any Action Items - sometimes they don't send emails about those at all.
Just checked my spam folder and found nothing, but I'm going to start that journal idea tomorrow. You're right that focusing on what I HAVE accomplished might help with the feeling of being stuck.
@OP - After I used that Claimyr service I mentioned, the agent told me my issue was that my former employer had contested my claim saying I quit (I was laid off). Once I explained what happened, the agent was able to make notes in the system and escalate it for review. The payments started 3 days later. Do you know if your employer might be contesting your claim?
That's a good point. I parted on decent terms with my employer, but who knows what they told UC. I need to actually talk to someone to find out what's happening. Thanks for the follow-up info about your situation.
i had the same issue last yr and i kept filing my weekly claims and when it finally got approved they paid me for all the weeks i claimed so dont stop filing even tho it seems pointless. i know that doesnt help ur immediate $$ situation but at least youll get everything eventually
UPDATE: Great news!!! My claim was finally approved yesterday (9/8) and I received ALL my back payments today (9/11)! Almost $4,600 in total which is saving me from eviction. What worked: I called my state rep's office Monday morning, spoke with their UC liaison, and they submitted an inquiry that same day. By Wednesday afternoon my dashboard updated to show all my weeks as paid! Thank you all SO MUCH for your advice and support during this nightmare. For anyone else stuck in review status - definitely contact your state representative, it made all the difference for me.
SEE! The system only works when you force them to do their jobs! Glad you got your money, it's ridiculous you had to go through all this stress when they could have just processed your claim correctly in the first place!
Typical PA unemployment... system always breaks right when people need it most! I've been dealing with these glitches since January and EVERY SINGLE TIME something goes wrong with my claim. Anyone notice how these "outages" always happen right when payment processing would normally occur? Pretty convenient for them to hold onto our money an extra day or two if you ask me. 🙄
While frustrating, these outages are typically due to system maintenance or technical issues rather than deliberate delays. Payment processing actually runs on a different system than the public-facing portal. If you're experiencing recurring problems with your claim, I'd recommend requesting a callback through your dashboard or asking for a claim review. The timing of maintenance is usually planned to minimize disruption to the majority of claimants.
I just remembered this happened to me back in December too. I panicked and tried logging in like 50 times which was dumb because then my account got flagged for suspicious activity lol. Had to reset my whole PIN and everything. So word of advice don't spam the login button like I did!!
StarSeeker
The SAME THING happened to my neighbor and it turned out there was an identity verification issue that wasn't showing up on the dashboard. Check your husband's email spam folder for messages from ID.me or a PA UC identity verification request. Sometimes they send these and if you don't complete them within like 7 days, they just keep denying you without clearly explaining why. Good luck!
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Chloe Martin
•Just checked all his email folders and there's nothing from ID.me! But maybe it was sent and deleted? I'll have him log into the ID.me website directly to see if there's a pending verification. Thank you for this tip!
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Sean O'Donnell
Update on my earlier comment - if you're having trouble with the appeal or getting through on the phone, contact your state representative's office. They have dedicated staff who can intervene with the UC office on your behalf. I've seen many stuck claims suddenly get resolved once a state rep's office gets involved. Just search for "PA state representative [your zip code]" to find yours.
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Chloe Martin
•This is a great idea. I wouldn't have thought to contact our state rep. I'll try this along with the Claimyr service mentioned above. At this point we need to try everything as the bills are piling up. Thanks for all the suggestions everyone!
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