Pennsylvania Unemployment

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This happened back in January too. I remember because my car payment was due and I had to call and explain the delay. PA Treasury does these maintenance periods every few months. My roommate got her deposit already though - she has the Money Network card instead of direct deposit.

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Thanks for sharing that. Maybe I should switch to the Money Network card if this is going to be a regular thing. Do you know if there's a way to see when these maintenance periods are scheduled in advance?

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Just got off the phone with UC (finally!). They confirmed it's a Treasury processing delay affecting all direct deposits that would normally go out Tuesday. Everything should be deposited by Thursday morning. The rep also mentioned that there will be a similar maintenance period in July, so mark your calendars. Hope this helps!

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thx for the update!! good to know about july too

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This is super helpful, thank you! I'll plan ahead for the July maintenance too.

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This is why I hate the Money Network card system. When I first got unemployment back in 2020 we could do direct deposit to our regular bank accounts. Then they switched to this stupid card system that ALWAYS has issues. Last month my card was randomly frozen for "suspicious activity" which was literally just me buying groceries. Took 4 days to fix.

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Actually, you can still set up direct deposit to your regular bank account instead of using the Money Network card. Log into your PA UC account, go to Payment Information, and select the Direct Deposit option. You'll need your bank routing and account numbers. Any new payments will go directly to your bank instead of the card after that's set up.

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Anybody know if this delay thing is gonna happen again next week? My kids birthday is Wednesday and now I'm worried about planning anything...

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These system delays are usually one-time issues that get resolved. If your payments normally come consistently on the same day each week, it should go back to normal next week. But as others have suggested, direct deposit to your regular bank might be more reliable than the Money Network card.

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ur brave for taking it all the way to court! i gave up after the board of review denied me cuz i couldnt afford a lawyer and was afraid id mess it up on my own. let us know what happens!

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You can actually represent yourself in Commonwealth Court! I had a consultation with an attorney who reviewed my case and gave me pointers, but I filed everything myself using the court's self-help resources. If your case was strong and you had good evidence, you might have won! The judges there actually read everything carefully, unlike the Board of Review that just rubber stamps denials!!!

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To answer your timeline question - after filing with Commonwealth Court, the typical schedule is: - 40 days for the Board to certify and submit the record - 30 days after that for you (the petitioner) to file your brief - 30 days for the Board to file their response brief - 14 days for your reply brief (optional) So settlement discussions often happen around 3-4 months after filing. If your case proceeds to oral argument, that might be scheduled 1-2 months after briefing concludes. So realistically, you're looking at 4-6 more months from where you are now. Given that you mentioned contradictory testimony, document everything carefully for your brief - exact quotes, dates, times, etc. These specific inconsistencies are what can make the Board nervous about proceeding.

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Thank you so much for breaking down the timeline. That's longer than I'd hoped but honestly worth it if there's a decent chance of getting my benefits in the end. I'll start gathering all the specific quotes and documentation from the referee hearing transcript. Really appreciate the detailed advice!

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THE WHOLE SYSTEM IS A MESS!!! I've had payments that said they were direct deposit but then got a check in the mail TWO WEEKS LATER. And other times they say check but it comes as direct deposit! The PA UC system is completely BROKEN and nobody there knows what they're doing. I wouldn't trust ANY information from their website or the transaction numbers. CALL THEM OVER AND OVER until you get through!!!

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Yikes, that's concerning! I really hope I don't have to wait two weeks. I specifically set up direct deposit to avoid mail delays.

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While there can definitely be frustrating glitches with the system, I've generally found the transaction numbers to be reliable indicators. If your portal shows direct deposit is set up and the transaction number starts with 115, it's almost certainly just a timing issue with the banks or a brief hold because of the new benefit year.

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UPDATE: My payment just hit my bank account this morning! Looks like it was just a delay because of the new benefit year like some of you suggested. The transaction number starting with 115 was indeed for direct deposit. Thanks everyone for your help!

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Great news! Thanks for updating us. This is helpful confirmation about the 115 prefix being for direct deposit payments.

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Awesome! Glad it worked out! 👍

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UPDATE: I FINALLY got through to someone! Turns out it was a system glitch because my claim had hit exactly 26 weeks total (counting the weeks I didn't claim when I briefly had a job in February). The rep said sometimes when claims hit certain milestones, the system automatically does a review and can incorrectly apply a waiting week during that process. She removed the waiting week designation and said my payment should process normally within 2-3 business days. She also mentioned they're seeing this happen more frequently lately and are working on a fix. So if this happens to anyone else, keep calling until you get through - it's definitely an error they can fix! Thanks everyone for your help!

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glad u got it fixed!!! the system is so broken smh

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THIS is why I tell everyone to DOCUMENT EVERYTHING with PA UC! Take screenshots of every confirmation page, write down what questions you answered and how. The system makes so many mistakes and then YOU have to prove what happened!

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