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THE PA UC SYSTEM IS LITERALLY DESIGNED TO CONFUSE PEOPLE!!! They WANT you to make mistakes so they can deny benefits!! I bet they're hoping you'll get frustrated and give up. This happened to me and they ended up putting an "open issue" on my claim for 6 WEEKS before finally paying me. The system is BROKEN by design!!!
UPDATE: Just wanted to let everyone know my payment went through fine! It was slightly reduced from what I expected (they deducted the Saturday I worked), but otherwise everything processed correctly. For anyone with the same issue - if your last day of work falls in your first claim week, just explain that in the box and you should be good.
anybody else notice how the UC website is always down for "maintenance" exactly when you need to file your weekly claim? happened to me like 3 times already this year
After trying that Claimyr service someone mentioned above, I actually did get through to PA UC yesterday. The rep told me they're currently working on appeals filed in early March (this is for anyone filing in late May). So there's about a 10-11 week backlog right now. He also mentioned that if you have multiple employers in your base year, the questionnaires will definitely slow things down because they have to verify with each one. Just sharing in case it helps anyone estimate their timeline.
The PA UC system is COMPLETELY BROKEN!!! I've had open issues for 2 MONTHS with no resolution!!! They expect us to survive on NOTHING while they take their sweet time!!! And yes CareerLink is USELESS for UC issues - they'll just tell you to keep waiting which is RIDICULOUS!!!
Just to follow up on the work availability issue you mentioned - that's actually one of the more straightforward issues for examiners to resolve. Since you've already submitted the requested forms, that's good. Here are a few tips to potentially speed things up: 1. Make sure you're answering 'yes' to being able and available for work on your weekly certifications (unless that would be untrue) 2. If you have any documentation from your doctor stating your appointment was just routine or doesn't affect your ability to work, have that ready 3. If you don't hear anything within another week, try sending a message through your UC portal specifically addressing the availability issue. Sometimes this can bring attention to your claim Generally, with straightforward issues like this and complete documentation already submitted, you should be looking at resolution within the next 1-2 weeks rather than the longer 5-6 week timeframe for more complex issues.
Update: The PA UC website appears to be coming back online. I just checked and was able to log in, though it's running very slowly. They've also posted an update saying that anyone whose filing day was today will have until tomorrow at 11:59 PM to complete their weekly certification without penalty. If you're still having trouble, try clearing your browser cache or using a different browser.
For future reference, does anyone know if theres a status page or somewhere that shows if the UC website is working or not? Would save me a lot of time instead of just trying over and over again when its down
PA UC doesn't have an official system status page, unfortunately. The best places to check are their social media accounts (particularly Facebook and Twitter) where they usually post announcements about outages. You can also sign up for email/text alerts on their website once it's back up, which occasionally include maintenance notifications.
Katherine Hunter
For your specific situation, I recommend organizing your appeal testimony in this order: 1. Begin by stating that your separation was NOT a voluntary quit but a termination after absences that were caused by necessitous and compelling reasons (homelessness and education) 2. Clearly establish the timeline: when you were hired, when you informed them of your housing/school situation, the specific dates of absence, and when/how you were terminated 3. Explain how each absence was directly related to your housing crisis or education requirements 4. Emphasize any attempts you made to notify them of absences Most importantly: appear at your hearing on time and be prepared for the employer to possibly bring attendance records or company policies about attendance. Good luck!
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Ali Anderson
•This is incredibly helpful - thank you for laying it out step by step! I've been trying to organize my thoughts but wasn't sure what order to present things. I'm definitely going to use this structure. I'll make sure to be early for the hearing too.
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Harper Collins
Hey just wondering did u win your appeal? I have a similar situation coming up and would like to know how it went
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Ali Anderson
•My hearing is still a few days away (on the 16th). I'll try to update here afterward if I remember. I'm collecting all my evidence now based on everyone's advice.
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