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PA UC showing unexplained overpayment after months of not claiming - also confused about waiting week issue
I'm completely thrown off by what's happening with my unemployment claim right now. I haven't filed for benefits in about 7 months (got a temp job that just ended). When I logged back in to file a new biweekly claim, there's a notice saying I have an overpayment of $1,250! I haven't even been collecting! Plus, something weird happened with my waiting week. The system shows my first week back as a 'waiting week' but then on my payment history, it shows my second week was also marked as a waiting week with $0 payment. Has anyone dealt with either of these issues? I'm especially confused about the overpayment since I literally haven't received any money from UC in over half a year. Should I be panicking about this?
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PA UC system asking why I worked this week when I didn't - weekly claim confusion
I'm so confused with my PA UC weekly claim! Just filed for my first week and got this weird question asking me to "explain why you worked this week" - but I DIDN'T work at all! My last day was Saturday April 22nd, which is what I wrote in the box. Did I mess something up? Will this delay my payment? The system accepted my claim but now I'm worried they think I worked when I didn't. Has anyone else had this weird question pop up?
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THE PA UC SYSTEM IS LITERALLY DESIGNED TO CONFUSE PEOPLE!!! They WANT you to make mistakes so they can deny benefits!! I bet they're hoping you'll get frustrated and give up. This happened to me and they ended up putting an "open issue" on my claim for 6 WEEKS before finally paying me. The system is BROKEN by design!!!
While the system definitely has problems, this particular question is actually standard procedure when your last day of work falls within a claim week. It's not a trick - they just need to know about any work/earnings during each week you're claiming benefits.
UPDATE: Just wanted to let everyone know my payment went through fine! It was slightly reduced from what I expected (they deducted the Saturday I worked), but otherwise everything processed correctly. For anyone with the same issue - if your last day of work falls in your first claim week, just explain that in the box and you should be good.
Glad it worked out! Future weeks should be smooth sailing now.
PA UC claim status silent for 16 days - no updates or messages showing up?
Filed my PA unemployment claim over two weeks ago (16 days to be exact) and haven't received a single message or update about it. The dashboard just shows 'pending' with no other info. No emails, texts, nothing in my dashboard messages. I checked my spam folder too. Is this normal? How long should I wait before I start freaking out? I'm getting really worried since rent is due next week and I was counting on this. Anyone else experienced this long silence after filing?
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Update: I took everyone's advice and checked everything again. Found out my IDme verification wasn't properly linked to my claim! Fixed that issue, and THEN discovered there was an open issue about my last employer that never showed up in notifications. Finally got through to someone (thanks for the Claimyr tip - it actually worked!) and they said my claim should be processed within 5-7 business days now that everything's sorted. So relieved!
Great to hear you got it resolved! For anyone else reading this thread, this is a common issue. Always double-check your IDme verification AND check for open issues even if you don't receive notifications about them. The PA UC system often fails to send alerts about problems with claims. Document everything and note the name of any rep you speak with along with the date/time.
My claim was stuck for almost a month last fall because of an employer response issue. If your former employer contests anything or even just doesn't respond quickly, your claim sits in limbo. The annoying part is PA UC doesn't tell you this is happening! You have to call and specifically ask about employer responses. The system is designed to be frustrating I swear.
You're absolutely right. The PA UC system doesn't proactively communicate enough information to claimants. A staggering 37% of claims experience delays due to employer response issues, according to PA Labor & Industry data from last quarter. Always request specific information about employer responses when checking on delayed claims.
Can PA CareerLink help with open issues on my UC claim or do I need an examiner?
I've been stuck with two open issues on my PA unemployment claim for almost 3 weeks now. My bills are starting to pile up and I'm getting really worried. I have an appointment at CareerLink tomorrow morning to discuss job search resources, but I'm wondering if they might be able to help resolve these open issues while I'm there? Or are CareerLink staff completely separate from UC examiners? I tried calling the UC service center like 50 times but can't get through. Anyone know if the CareerLink staff can actually see or fix issues on your claim or am I wasting my time asking them about it?
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The PA UC system is COMPLETELY BROKEN!!! I've had open issues for 2 MONTHS with no resolution!!! They expect us to survive on NOTHING while they take their sweet time!!! And yes CareerLink is USELESS for UC issues - they'll just tell you to keep waiting which is RIDICULOUS!!!
2 months??!! thats insane! have u tried calling ur state rep? thats what i did
Just to follow up on the work availability issue you mentioned - that's actually one of the more straightforward issues for examiners to resolve. Since you've already submitted the requested forms, that's good. Here are a few tips to potentially speed things up: 1. Make sure you're answering 'yes' to being able and available for work on your weekly certifications (unless that would be untrue) 2. If you have any documentation from your doctor stating your appointment was just routine or doesn't affect your ability to work, have that ready 3. If you don't hear anything within another week, try sending a message through your UC portal specifically addressing the availability issue. Sometimes this can bring attention to your claim Generally, with straightforward issues like this and complete documentation already submitted, you should be looking at resolution within the next 1-2 weeks rather than the longer 5-6 week timeframe for more complex issues.
Thank you so much for this information! The doctor's appointment was just a regular checkup, so it shouldn't affect my availability. I'll definitely send a message through the portal as you suggested. Really appreciate your help!
PA UC website down again - anyone know when it'll be back up?
Trying to file my weekly claim this morning but the PA UC website keeps giving me an error page. Says something about 'system maintenance' but doesn't say when it'll be back online. My rent is due next week and I NEED to file today! Anyone else having this problem or know when the site will be working again? This is the 3rd time this month I've had trouble accessing the system!
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Update: The PA UC website appears to be coming back online. I just checked and was able to log in, though it's running very slowly. They've also posted an update saying that anyone whose filing day was today will have until tomorrow at 11:59 PM to complete their weekly certification without penalty. If you're still having trouble, try clearing your browser cache or using a different browser.
It's working for me now too! Just completed my weekly claim. Thanks everyone for your help. I was really starting to panic.
For future reference, does anyone know if theres a status page or somewhere that shows if the UC website is working or not? Would save me a lot of time instead of just trying over and over again when its down
PA UC doesn't have an official system status page, unfortunately. The best places to check are their social media accounts (particularly Facebook and Twitter) where they usually post announcements about outages. You can also sign up for email/text alerts on their website once it's back up, which occasionally include maintenance notifications.
Keisha Jackson
Regarding the double waiting week issue - that's definitely not normal. Even with a new benefit year, there should only be one waiting week per benefit year. I suspect there might be a system error where your claim status wasn't properly updated. For the overpayment, you really need to speak with a representative to get the details. It could be a retroactive determination based on wage verification, an employer protest, or even an identity verification issue. Without knowing what weeks they're claiming were overpaid, it's hard to determine the cause.
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StarGazer101
AuthorThanks for confirming the waiting week shouldn't be like this. I'm going to keep trying to reach someone and maybe try that service someone mentioned if I can't get through by the end of the week.
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Oliver Schmidt
My cousin works at the unemployment office (not in PA though) and she says their computers are super outdated and sometimes just generate errors like this. But you definitely need to address it either way because they won't just make it go away. Good luck!
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StarGazer101
AuthorThat actually makes me feel a little better - hoping it's just a system error. Thanks!
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