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One more thing worth mentioning - while you're waiting for your card to arrive, you can log into your PA UC dashboard and verify that payments are actually being processed. Look for the "Payment History" section. If you see payments listed as "sent" or "processed," that's a good sign that the card is on its way with funds already loaded. If nothing shows there, you might have another issue that needs addressing.
I waited 9 days for my card then realized it got delivered to my neighbor's mailbox by mistake! Maybe check with your neighbors if it's been longer than 10 business days. The envelope is pretty plain looking and doesn't obviously say it's your benefits card.
my friend works at UC and says there were TONS of fraud cases after covid. ppl using random ssn's to file claims. make sure u check ur daughters credit report too!
Just wanted to add one more important point - make sure to secure a copy of the fraudulent claim details from PA UC during your fraud report. This will show exactly when the claim was filed, what information was used, and any contact details the fraudster provided. This can help with the police report and potentially help catch whoever is doing this. Ask specifically for the "claim filing details" as they sometimes don't provide this automatically during fraud reports.
This is incredibly helpful information! Thank you so much! I'm definitely going to call tomorrow morning to set up a payment plan. I accept that I messed up by missing the appointment, so I won't appeal, but a payment plan would really help me out.
I feel your pain. My situation wasn't identical but I had an appeal pending for 3 months and was about to lose my apartment. I contacted my state rep (Phil Williams in my district) and his assistant Ashley was AMAZING. She had someone from UC call me within 48 hours. Turns out my appeal paperwork had been received but not properly entered into their system. Two weeks later I had my hearing date, and three weeks after that I got all my backpay. State reps can't work miracles but they can definitely light a fire under the UC office. What's important is having all your documentation organized when you contact them.
Update: I called my state rep's office this morning and spoke to someone in constituent services. They took all my information and said they'd reach out to their contact at UC. They also advised me to upload my supporting documents right away through my dashboard (which I just did). I'll post another update when I hear something. Thanks everyone for the guidance!
Collins Angel
i would just keep claiming weeks and wait it will probly fix itself thats what happened with my brothers claim the system is just slow sometimes
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Ev Luca
•This is unfortunately incorrect advice for this specific situation. When weeks are in this "limbo" status after refiling, they will NOT automatically fix themselves in the system. They require manual intervention by a claims examiner. Continuing to file for current weeks is good advice, but without contacting UC about the missing weeks, they could potentially be lost.
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Anna Xian
UPDATE: Finally got through to someone at UC! The agent confirmed what @helpfulUCexpert said - those weeks were stuck in a review status because of the transition between claim years. They weren't showing on my summary page because they were flagged for manual review. The agent was able to see them in their system and has now pushed them through for payment! For anyone with a similar issue - don't assume the weeks are gone just because they don't show up on your summary page. They might be in the system but not visible to you. And definitely keep trying to reach someone because these weeks won't process automatically.
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Lukas Fitzgerald
•great news! how did u finally get thru to them? i'm dealing with same problem now
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Anna Xian
•I used that Claimyr service someone mentioned above. I was skeptical but desperate after trying for days. Got connected to a real person in about 30 minutes. Worth it considering I was getting nowhere calling directly!
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