PA UC Money Network card arrived empty - normal to wait until end of month for funds?

no you shouldnt have to wait til end of month. funds should be there within 2-3 business days of approval. did you activate the card yet?

The funds don't automatically transfer from your old card to your new one. You need to call the PA Treasury Department at 1-800-922-2555 to request the balance transfer. I had the same issue last year and it took them about 48 hours to move my money over once I called. Make sure you have both card numbers ready when you call!

mine did this too!!! i waited 2 weeks thinking it would just show up and NOTHING happened. so frustrating!!!! PA UC system is THE WORST

Another possibility - check if your payment method in your UC portal still shows the old card number. Sometimes when you get a replacement card, you need to update your payment information in the system as well. Log into your account and go to Payment Information to verify the card number matches your new card.

I went through this exact same situation in February! The UC system is so confusing with these cards. Here's what you need to do: 1. First call Money Network directly at 888-233-5916 and verify both cards are linked to your account 2. Then call PA Treasury at the number someone mentioned above 3. You'll also need to update your payment method in the UC portal by going to Payment Options (not Payment Information) and selecting "Update Payment Method" It took about 72 hours for my funds to show up after doing all this. Just be prepared to wait on hold for a LONG time when calling either number. Keep your claim number, SSN, and both card numbers handy.

Am I the only one who thinks its RIDICULOUS we have to jump through all these hoops?? Why cant they just automaticaly transfer funds to the new card?? its 2025 for gods sake!!

UPDATE: Finally got my issue fixed! Called the Treasury Dept (took 3 attempts to get through) and they said my new card wasn't properly linked to my claim. They fixed it on their end and said my next payment will go to the new card, but I'd need to call Money Network directly to transfer any pending payments. Called them and after 45 mins on hold they were able to transfer my funds. Money showed up on my new card about 4 hours later! Thanks everyone for your help!

Just a heads up for anyone else with this issue - I've heard that starting in August 2025, PA UC is finally updating their system to automatically transfer balances to replacement cards. Too late for many of us, but at least they're fixing it eventually!