EDD payment received but no Money Network card delivered after 3 weeks

ya this happend to me too. money network is the absolute worst!!!! took like a month to get my card and when i called they kept saying 'its on the way' but wouldnt give me tracking #. such bs

The Money Network rep was feeding you the standard line, but it doesn't always work that way in reality. What they SHOULD have told you is that while cards are processed the next business day after first payment, actual delivery takes 7-10 business days under normal circumstances. After 3 weeks, you're definitely outside that window. I recommend: 1. Call Money Network again and specifically request a replacement card (they can expedite it for a fee) 2. Ask them to confirm your mailing address is correct in their system 3. Verify with EDD that the address they have matches what Money Network has Sometimes the cards get lost in the mail or sent to old addresses. Better to request a replacement now than wait longer.

This situation is EXACTLY why I tell everyone to set up direct deposit right away!!! The Money Network cards are nothing but trouble. Once you finally get your card, immediately log into UI Online and set up direct deposit to your bank account so you never have to deal with them again. The delay with these cards is ridiculous - I've heard so many horror stories about people waiting weeks or months.

when i got my first payment it took 12 days to get the card. but my couson didnt get hers for almost 6 weeks! try calling edd instead of money network maybe?

I ran into this exact problem last year. After three weeks of waiting, I was desperate to reach EDD to get it resolved. I finally used a service called Claimyr (claimyr.com) to get through to an actual EDD representative. They have this system that holds your place in line and calls you back when an agent is available. Once I finally spoke with an EDD rep, I found out there was a flag on my account that was preventing the card from being issued properly - something Money Network never mentioned despite my multiple calls to them. The EDD agent fixed it on the spot and my card arrived 5 days later. You can see how it works in their video demo: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km - it saved me so much frustration compared to the endless redial approach.

One more thing to check - verify if your payment is showing as "paid" in your UI Online account. Sometimes the system shows a payment is issued but it's actually stuck in pending status, in which case Money Network wouldn't have received the authorization to send a card yet. This happened to my brother-in-law and it took an eligibility interview to resolve it.

I HATE the Money Network cards so much. My first card never arrived after my 2023 claim but my second and third payments loaded onto the non-existent card! Had to pay $15 for replacement that took another 2 weeks. EDD payment system is stuck in the stone age I swear

Just to add to the chorus here - absolutely request a replacement card immediately AND set up direct deposit as soon as you get access. Money Network was a nightmare for me too. The worst part is that they claim they can't track these cards, which is complete nonsense in 2025. Every other financial company can track mail but somehow they can't? Ridiculous!

Thank you all for the advice! I just got off the phone with Money Network (after waiting on hold for 45 minutes...) and requested a replacement card with expedited shipping. They confirmed my address was correct but admitted there might have been a 'processing delay' with my original card. They're charging me $15 for the expedite fee, which is annoying, but at least I should have it in 3-5 business days. Will definitely set up direct deposit the SECOND I get access to my funds!