Pennsylvania Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Excellent progress! The 3-day wait is standard for the ICON database updates. Make sure when you call PA, you specifically mention that NJ has updated your status in the ICON system and provide that confirmation number. This will prevent them from simply telling you to call NJ again. Good luck!

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FINAL UPDATE: Success! After waiting the 3 days, I couldn't get through to PA UC on the phone, so I used the Claimyr service someone mentioned here. Got connected to a UC rep in about 30 minutes. They confirmed they could now see the NJ claim was closed in their system. The rep processed my PA claim on the spot and said I should see payment for all weeks (including the ones during this mess) within 2-3 business days. What a relief! Thanks everyone for your help - this forum saved me!

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My sister works for Pennsylvania UC and she says they're always swamped after holidays. The payment system gets backlogged because everyone files at once when the system opens back up. I bet you'll see it tomorrow. Not much you can do but wait unfortunately.

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UPDATE: My payment just hit my Money Network card about an hour ago! So it took from Monday midnight filing until Thursday afternoon to show up. Thanks everyone for your help and reassurance! For anyone else searching about holiday delays - expect an extra 1-2 business days after a holiday weekend.

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Great news! Thanks for updating the thread - it's helpful for others who might search for this issue in the future. The post-holiday delay is pretty consistent in PA's system.

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told u so! :) glad u got paid

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One more thing to consider - if you hire an attorney, make sure they specialize in unemployment cases specifically. I initially talked to a general practice lawyer who gave me completely wrong information about the appeal process. PA unemployment hearings have very specific rules and procedures that not all attorneys understand. Ask potential lawyers how many UC appeals they've handled in the past year.

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Completely agree with this. I've seen many claimants hire general practice attorneys who weren't familiar with the nuances of PA's unemployment law, particularly around the different standards for willful misconduct, voluntary quit, and able/available issues. Each type of case has different elements that need to be proven or disproven. A specialist will know exactly what to focus on for your specific situation.

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My friend who works at the unemployment office (not in appeals tho) says a lot of people represent themselves and win. Just depends on how complicated your case is and how well you can organize your thoughts when you're nervous.

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Yeah well I represented myself and LOST even though my employer was CLEARLY in the wrong! The hearings are intimidating and if your employer has someone from HR who does this all the time, you're at a disadvantage from the start. Don't risk it!!

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UPDATE: I finally got in! System is working now but super slow. For anyone still trying, be patient after you enter your PIN - it took almost 3 minutes for the next screen to load but it eventually did. Make sure you don't refresh or you'll have to start over!

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thanks for update! got in too just now. phew one more week done

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For future reference, the best times to file your weekly claim are usually Tuesday or Wednesday mornings between 9-11am. The system has the least traffic then. Sundays and Mondays are always nightmares because everyone tries to file as soon as the week opens up. Also, if you ever can't file online, remember you can use the PA UC phone filing system at 888-255-4728, though it's pretty tedious to use.

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That's really helpful advice! I'll definitely try mid-week next time instead of stressing on Sunday. Do you know if filing on a Tuesday vs Sunday affects when the payment gets processed?

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In my experience, as long as you file before Friday, payment timing stays the same. I file Wednesday mornings and still get paid on the same schedule as when I used to file Sundays. The system processes claims in batches regardless of which day you file.

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if u cant get thru to PA UC try calling right at 8am when they open. thats how i finally got someone. or try at like 2:57pm when most people probably given up for the day

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This actually worked for me too. I set an alarm for 7:58am and started dialing at exactly 8:00am. Still took a few tries but much better than midday when it's impossible.

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As a follow-up on your situation - pregnancy is protected under PA's unemployment rules. You are still considered "able and available" for work unless there's a specific medical restriction. If your claim is being held up because of your pregnancy (which would be discrimination), you should contact the Pennsylvania Human Relations Commission as well as the UC appeals office. In terms of immediate financial assistance while waiting, have you contacted local community action agencies? Many have emergency rental/utility assistance programs that don't use the same income calculations as state programs and can help bridge the gap while your UC claim is processing.

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I didn't know about community action agencies - I'll look into that immediately. And I'll keep documenting everything in case I need to file a discrimination complaint. At this point I'm willing to try anything to get some resolution. Thank you!

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