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Update on your options: 1. Continue with new claim - This is simplest but you'll lose that one week's payment permanently. 2. Appeal the new claim - File an appeal explaining the misunderstanding about your employment status as an educational employee. Include documentation showing your regular employment pattern and return date. 3. Contact UC directly - Explain that as an educational employee with reasonable assurance of returning to work, you mistakenly indicated a new separation when you should have reported continuing employment with zero earnings. Option 3 is fastest if you can reach them. If you decide to continue with the new claim, make sure to answer correctly going forward - always indicate you're employed but with zero earnings during non-work periods.
Just wanted to update that I got through to PA UC today using Claimyr after trying for 3 days on my own. The agent explained exactly what others here said - for educational employees, we should report still being employed but with zero earnings during scheduled breaks. She was able to fix my claim and release my payment for the missed week! So relieved.
UPDATE: I just checked my dashboard and the overpayment is STILL showing. It's been 5 days since I got the dismissal letter. Should I be worried? Has anyone had the system take longer than this to update after a dismissal?
UPDATE 2: Good news everyone! The overpayment finally disappeared from my account today (two weeks after getting the dismissal letter). What a relief! Thanks to everyone who helped calm me down and explained what was happening. This system is so confusing and stressful to navigate.
congrats on the new job! one thing nobody mentioned is u might need to report ur first day of work on ur last weekly certification. there's a question that asks if u refused work or returned to work. make sure u answer that correctly or they could hit u with an overpayment later
Just wanted to follow up - since your claim has been pending for 6 weeks, you might qualify for a hardship acceleration. Call the UC service center and specifically mention financial hardship (risk of eviction, utility shutoff, etc.). This sometimes gets them to expedite the determination. And keep documenting everything in case you need to appeal or request a backdated determination.
My sister works for Pennsylvania UC and she says they're always swamped after holidays. The payment system gets backlogged because everyone files at once when the system opens back up. I bet you'll see it tomorrow. Not much you can do but wait unfortunately.
UPDATE: My payment just hit my Money Network card about an hour ago! So it took from Monday midnight filing until Thursday afternoon to show up. Thanks everyone for your help and reassurance! For anyone else searching about holiday delays - expect an extra 1-2 business days after a holiday weekend.
Emma Wilson
i had 2 wait 14 weeks last year when my boss said i was fired 4 attendance but i had approved FMLA leave!!! called my state rep after week 10 and got paid 2 weeks later. wish i had done it sooner!!!! they can definitely help speed things up
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Amina Diallo
•It's crazy how many people have similar stories! Makes me feel less alone though. I'm definitely calling my state rep first thing tomorrow. Fingers crossed they can help move things along.
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Malik Thomas
Just remembered something important - if you do finally get through to PA UC, ask them specifically what "issue code" is holding up your claim. Each type of issue has a different resolution process and timeline. If it's an "employer protest" those take forever, but if it's something simple like an "identity verification" it might be resolvable on the same call. Knowing the exact issue code gives you more power.
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Amina Diallo
•That's super helpful advice! Is there a way to see the issue code on my dashboard? I can see that I have an "unresolved issue" but it doesn't specify what type.
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Malik Thomas
•Unfortunately the dashboard rarely shows the specific code - it's internal to their system. That's why talking to an actual human is so important. The UC staff can see exactly what's holding things up, but we're left in the dark. The system is DESIGNED to be confusing and difficult!
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