


Ask the community...
I just went through all this last month! My account got locked and I had an appeal to file for being denied benefits when I was actually laid off. I ended up just driving to the CareerLink office in [city] and they helped me submit the appeal right there. Took like 45 minutes total including wait time. Way easier than trying to call. Just bring your ID and determination letter.
UPDATE: I got my appeal submitted! Used Claimyr this morning after trying to call for hours with no luck. Got through to an agent in about 30 minutes who unlocked my account AND helped me file the appeal electronically. They also noted in my file that I had been trying to submit before the deadline but was locked out. Such a relief! Now just have to wait for the actual appeal hearing I guess. Thanks everyone for your help!
I had almost the same situation in April. After trying for weeks to get through i managed to talk to someone who told me there was a "wage investigation" happening because I had worked in both PA and Delaware last year. Nobody told me this was happening! Once I knew what was going on I was able to upload my W2s and within a week it was resolved. You HAVE to talk to someone to find out what's happening.
I finally got through yesterday! Turns out there was an issue with my identity verification (even though I did the IDme verification when I first applied). The agent was able to clear it right away. She said my payments should start processing within 3-5 business days and I'll get all the back weeks. Such a relief! Thanks everyone for your help and suggestions.
One more thing to consider: if your employer doesn't attend the hearing (which happens fairly often), your chances of winning increase significantly. The referee will still review the employer's submitted statements, but without them there to cross-examine you or provide additional testimony, your account will carry more weight.\n\nAlso, don't forget that even if you lose the appeal, you can request a Board Review, which is essentially a second appeal. You'd want to do this within 15 days of receiving the referee's decision if it goes against you.
Also be prepared to wait FOREVER even after you get the card to access your money!!! When I finally got mine, the website made me wait 24 MORE HOURS after activating before I could transfer the money to my bank!!! Why?? Just another way they make it IMPOSSIBLE to get OUR MONEY that WE PAID INTO THE SYSTEM!!!
Just following up - did you ever get your Money Network card? Did calling them help resolve the issue?
Yes! Finally got it yesterday actually. Turns out it was sent to my old address even though my current address was correctly listed in the UC portal. The Money Network rep explained that sometimes there's a delay in address updates between systems. They're sending a replacement to my correct address and waived the expedite fee since it was their error. Thanks everyone for the advice - especially the tip about checking through the automated system!
Marcelle Drum
the whole system is designed to screw us over anyway... UC takes forever to pay you then the IRS swoops in to take a bigger chunk because of "tax brackets"... same old story different day
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Nadia Zaldivar
Definitely contact the Taxpayer Advocate Service (TAS). They're an independent organization within the IRS that helps taxpayers resolve problems. They might be able to help explain your situation and potentially find solutions. Their services are free. Also, when you set up a payment plan with the IRS, be sure to request the lowest monthly payment you can reasonably afford. You can always pay more when you're able, but setting a manageable minimum payment is key to avoiding defaulting on the agreement.
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Anna Xian
•I had no idea about the Taxpayer Advocate Service! I'll definitely reach out to them. And thanks for the tip about the payment plan - I was wondering how that worked. I appreciate all the helpful advice here.
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