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So I finally got my claim approved after fighting with the system for almost 2 months (they kept saying I didn't provide proper work separation info even though I uploaded everything twice). My dashboard updated on January 4th showing I was cleared to receive payment and my claim status changed from 'pending' to 'benefit payment transfer.' It's now January 14th and I STILL haven't received my Money Network debit card in the mail. Is this normal? How long does it usually take for the card to arrive after being approved? I'm getting nervous because my rent is due soon and my landlord isn't exactly the patient type. I tried calling the UC service center but got the dreaded busy signal for two days straight.
I'm at my wit's end after waiting almost 3 months for my PA unemployment decision. My employer took 9 weeks to respond to UC and completely lied about why they fired me! I have the signed separation form with the REAL reason and uploaded it to my UC dashboard weeks ago. Still nothing from UC after 11 weeks - no approval, no denial, just silence. I'm from Allentown and desperately need to contact a state rep who might help push this along. Bills are piling up, and I'm about to start school through CareerLink, but I can't afford basic expenses without these benefits. At this point, I might have to take any minimum wage job I can find just to survive. Has anyone dealt with an employer lying during the UC process? Or know which state rep from Allentown might help with UC issues? I'm completely lost on what to do next.
i had 2 wait 14 weeks last year when my boss said i was fired 4 attendance but i had approved FMLA leave!!! called my state rep after week 10 and got paid 2 weeks later. wish i had done it sooner!!!! they can definitely help speed things up
Just remembered something important - if you do finally get through to PA UC, ask them specifically what "issue code" is holding up your claim. Each type of issue has a different resolution process and timeline. If it's an "employer protest" those take forever, but if it's something simple like an "identity verification" it might be resolvable on the same call. Knowing the exact issue code gives you more power.
That's super helpful advice! Is there a way to see the issue code on my dashboard? I can see that I have an "unresolved issue" but it doesn't specify what type.
I'm so confused about what happened with my PA unemployment. I work at a community college where we're paid Sept-April but off for summer break (May-August). We're technically on-call and get paid for holidays. I reported my July 4th holiday pay on my weekly claim and still got a partial UC payment that week, no problem. But the next week when I certified, it asked if I was still working. I answered 'no' since I had no hours that week and selected 'laid off/lack of work' for the reason. Instead of processing my payment, the system made me file a whole new claim! I lost that week's payment completely. Did I answer something wrong? Should I have said I was still employed even with zero hours? This is my third summer on this schedule but first time having this problem.
Update on your options: 1. Continue with new claim - This is simplest but you'll lose that one week's payment permanently. 2. Appeal the new claim - File an appeal explaining the misunderstanding about your employment status as an educational employee. Include documentation showing your regular employment pattern and return date. 3. Contact UC directly - Explain that as an educational employee with reasonable assurance of returning to work, you mistakenly indicated a new separation when you should have reported continuing employment with zero earnings. Option 3 is fastest if you can reach them. If you decide to continue with the new claim, make sure to answer correctly going forward - always indicate you're employed but with zero earnings during non-work periods.
Just wanted to update that I got through to PA UC today using Claimyr after trying for 3 days on my own. The agent explained exactly what others here said - for educational employees, we should report still being employed but with zero earnings during scheduled breaks. She was able to fix my claim and release my payment for the missed week! So relieved.
So frustrated right now! PA UC is claiming I owe back $8,750 because they're saying I 'failed to verify my identity' during my claim period. I KNOW I did the ID verification through IDme like they asked, but somehow they're saying it wasn't completed correctly. I went through the appeal process and had a hearing with a referee about 3 weeks ago. Just yesterday I got a letter saying 'case dismissed' but it doesn't clearly state if this means I'm off the hook for the overpayment or not? The letter is super confusing and doesn't directly say whether I still owe this money. Has anyone dealt with a dismissed case before? Does 'dismissed' mean I'm clear, or do I need to file another appeal? My anxiety is through the roof right now!
UPDATE: I just checked my dashboard and the overpayment is STILL showing. It's been 5 days since I got the dismissal letter. Should I be worried? Has anyone had the system take longer than this to update after a dismissal?
UPDATE 2: Good news everyone! The overpayment finally disappeared from my account today (two weeks after getting the dismissal letter). What a relief! Thanks to everyone who helped calm me down and explained what was happening. This system is so confusing and stressful to navigate.
Hey everyone, I'm in a weird spot with my PA unemployment claim. Got laid off in January when our accounting firm downsized. Had a small 401k (about $7,800) that I cashed out because I needed money for mortgage payments. Now my UC claim has been stuck in 'pending - awaiting determination' status for almost 6 weeks because of this retirement distribution. I've been diligently filing my weekly claims this whole time as recommended. Just got a new job starting next Monday (thankfully!). My big question: IF they eventually determine I was eligible all along, will PA unemployment backpay me for all those weeks I've been filing claims during this pending period? Or am I just out of luck for those weeks? Really stressing about this since I've gone almost 2 months with no income and bills are piling up.
congrats on the new job! one thing nobody mentioned is u might need to report ur first day of work on ur last weekly certification. there's a question that asks if u refused work or returned to work. make sure u answer that correctly or they could hit u with an overpayment later
Just wanted to follow up - since your claim has been pending for 6 weeks, you might qualify for a hardship acceleration. Call the UC service center and specifically mention financial hardship (risk of eviction, utility shutoff, etc.). This sometimes gets them to expedite the determination. And keep documenting everything in case you need to appeal or request a backdated determination.
Samantha Hall
Just wanted to give you a heads up that when the card DOES arrive, you have to activate it immediately!! I made the mistake of waiting a couple days to activate mine because I was busy, and it triggered some kind of security protocol where I had to verify my identity AGAIN. Such a headache! Also make sure to create your Money Network online account right away so you can track your balance and payments.
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Ashley Adams
UPDATE: I decided to try that Claimyr service someone mentioned and actually got through to a UC agent! The agent confirmed my card was mailed on January 7th (not the 4th when I was approved). She said there was a backlog of card requests and that's why it took a few extra days to actually send it. According to her, I should receive it by tomorrow or Friday at the latest. She also helped me set up direct deposit for future payments so I won't have to deal with this card stress again! Thanks everyone for your help!
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Alexis Robinson
awesome!! glad u got answers! wish i'd known about that service when i was waiting for my card and freaking out lol
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Aaron Lee
Great news! Setting up direct deposit is definitely the way to go for future payments. Much more reliable than waiting for mail.
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