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After reading through this whole thread, I wanted to update that my sister-in-law used that Claimyr service I mentioned above yesterday and said it worked for her too. She had an issue with her benefit year ending and needed to speak to someone. Said she was connected in about 20 minutes. Might be worth trying if you keep having trouble getting through the regular way.
Make sure when you do get through that you ask them to document everything in your file. With contractor changes, sometimes they need supervisor approval to process these claims. Ask if they can flag your case for expedited review based on the documentation you've provided. And definitely keep filing those weekly claims!
I'm having the EXACT same problem!!! Been trying since yesterday morning and NOTHING! This is SO TYPICAL of PA UC!!! My rent is due this week and I NEED this payment to process on time! Why don't they ever WARN us before taking the system down?? Now I'll probably have to wait extra days for my money. I swear they do this ON PURPOSE to save money by delaying our payments!!!
They actually did post a notice about the maintenance, though it wasn't up for long. The system should be back online by tomorrow morning. Your payment shouldn't be delayed as long as you file within the week's filing period. If you're concerned about timing, you can call the PAT system instead of waiting for the website.
Hey everyone, just wanted to update - I just tried again (around 4:30pm Sunday) and was able to get in and file my weekly claim! Looks like the site might be back up now. Still running a bit slow but at least it's working!
i had the same issue last yr and i kept filing my weekly claims and when it finally got approved they paid me for all the weeks i claimed so dont stop filing even tho it seems pointless. i know that doesnt help ur immediate $$ situation but at least youll get everything eventually
UPDATE: Great news!!! My claim was finally approved yesterday (9/8) and I received ALL my back payments today (9/11)! Almost $4,600 in total which is saving me from eviction. What worked: I called my state rep's office Monday morning, spoke with their UC liaison, and they submitted an inquiry that same day. By Wednesday afternoon my dashboard updated to show all my weeks as paid! Thank you all SO MUCH for your advice and support during this nightmare. For anyone else stuck in review status - definitely contact your state representative, it made all the difference for me.
SEE! The system only works when you force them to do their jobs! Glad you got your money, it's ridiculous you had to go through all this stress when they could have just processed your claim correctly in the first place!
The SAME THING happened to my neighbor and it turned out there was an identity verification issue that wasn't showing up on the dashboard. Check your husband's email spam folder for messages from ID.me or a PA UC identity verification request. Sometimes they send these and if you don't complete them within like 7 days, they just keep denying you without clearly explaining why. Good luck!
Update on my earlier comment - if you're having trouble with the appeal or getting through on the phone, contact your state representative's office. They have dedicated staff who can intervene with the UC office on your behalf. I've seen many stuck claims suddenly get resolved once a state rep's office gets involved. Just search for "PA state representative [your zip code]" to find yours.
This is a great idea. I wouldn't have thought to contact our state rep. I'll try this along with the Claimyr service mentioned above. At this point we need to try everything as the bills are piling up. Thanks for all the suggestions everyone!
Omar Zaki
Here's the official situation: The Pennsylvania Treasury Department experienced a processing delay that has affected unemployment compensation paper checks issued between Monday and Wednesday this week. This is confirmed on their website under System Alerts (though it's not prominently displayed). If your payment status shows "payment issued," your check has been processed and is in the mail system. Most affected claimants should receive their checks by Monday or Tuesday. In the meantime: 1. Continue checking your mail daily 2. Don't request a replacement check until at least 7 business days have passed 3. Keep filing your weekly claims as scheduled despite this delay 4. Consider switching to direct deposit for faster, more reliable payments If Tuesday comes and you still don't have your check, then you should contact the UC service center for assistance.
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Isabella Oliveira
•Thank you, this is really helpful! We'll keep checking the mail and wait until at least Tuesday before panicking. Appreciate the clear explanation!
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Anastasia Kozlov
my check came today (saturday) when it normally comes on thurday so its just running a few days behind i think
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Isabella Oliveira
•That's encouraging! I'll make sure to check our mail carefully today. Fingers crossed!
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