UPDATE: I finally got this resolved! For anyone with similar issues: I used the Claimyr service that someone suggested here and actually got through to a human at PA UC. Turns out there was a flag on my account because my address had changed since my last claim, which was causing the Money Network verification to fail. The UC agent removed the flag and had me call Money Network directly with a special code. Got my card working within an hour after that! Thanks everyone for the help!

Wow, glad you got it sorted out! I'm dealing with a similar Money Network headache right now - been trying to access my card for 3 days. The address change flag issue is really helpful to know about. I moved apartments between my last claim and this one, so that might be exactly what's happening to me. Going to try that Claimyr service tomorrow morning. Thanks for posting the update - it's so frustrating when you can't get answers from the system but other people's experiences really help!

Thanks everyone for all the helpful info. Just to make sure I understand: 1. I can earn up to 30% of my WBA ($146.10) without losing any benefits 2. After that, they reduce my payment dollar for dollar 3. I'm completely ineligible if I earn more than $633.10 that week 4. I still need to do my work search activities regardless 5. I need to report my gross earnings for the WEEK I WORKED I think I'll take the work since it's only for a few days - my supervisor said it would be around $350-400 total. That means I'd still get some UC money that week too. I'll make sure to keep detailed records of exactly what days I work and how much I earn.

Just want to add one more thing that helped me when I was in a similar situation - keep really good records of everything! I made a simple spreadsheet tracking the dates I worked, hours, and gross pay for each day. Also saved all my pay stubs and took screenshots of my weekly certifications. When I had to deal with a question from UC about my partial work weeks later, having all that documentation made it so much easier to prove I reported everything correctly. Better to be over-prepared than sorry!

One more thing to check - have you completed the ID.me verification process? Starting in 2025, PA UC requires this additional identity verification step for all claimants. If you haven't done this yet, your payments will be held up regardless of eligibility. You should have received an email about this, but sometimes they go to spam folders.

I went through something very similar when I was laid off from my retail job in 2023. My claim was stuck in review for 7 weeks even though I had all my paperwork in order. What finally helped was filing a complaint with the PA Department of Labor & Industry's customer service department (separate from the UC phone line). You can do this online through their website. Within 3 days of filing the complaint, I got a call from a UC supervisor who was able to see that my former employer had never responded to their separation inquiry. They expedited my case and I had my benefits approved within the week. It's worth trying if you've been waiting this long - the complaint process forces them to actually look at your file instead of just letting it sit in the queue.

UPDATE: Success! I used the Claimyr service that someone suggested above and actually got through to a PA UC representative. After explaining the situation, she transferred me to the claims correction department. They confirmed I had accidentally filed for benefits during months I was employed. The good news is they're processing an adjustment to my claim RIGHT NOW to correct the dates, and I should receive benefits for May-present within 5-7 business days! No waiting until October! Make sure you're super clear about your employment dates when filing, folks. One mistake can cause months of delays!

Wow, what a relief to see your update! This is such a perfect example of why it's so important to actually get the right department on the phone. I'm dealing with a similar issue right now where my claim has been "under review" for weeks with no clear explanation. Your story gives me hope that there might be a simple fix if I can just get through to the right people. Thanks for sharing the step-by-step process - asking specifically for "claims correction department" and requesting an "adjustment correction" seems like the key. Definitely going to try the Claimyr service too since the regular phone lines have been impossible for me.

One more question - have you tried contacting Pennsylvania Unemployment through their social media channels? Sometimes their Twitter team can help escalate issues. It's not widely known but they do have staff monitoring those channels.

I'm dealing with the exact same situation and it's beyond frustrating! My claim has been stuck for 5 weeks now with zero communication from UC. I contacted my state rep 10 days ago and they said they'd reach out immediately, but like you, I haven't seen any movement or even gotten an acknowledgment email from UC. Reading through these comments is both helpful and depressing - it sounds like we're all stuck in the same broken system. I'm definitely going to try that documentation approach someone mentioned and follow up with my rep tomorrow since I haven't gotten that confirmation email either. Has anyone had luck with the PA UC Facebook page? I noticed they sometimes respond to comments there faster than other channels. Might be worth a shot along with Twitter. Hang in there - it sounds like persistence eventually pays off, even though the timeline is ridiculously long.