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UPDATE: The money just hit my card this morning (Wednesday)! Exactly like many of you said - about 2 business days after the paydate in the system. I want to thank everyone who responded and helped ease my anxiety during this wait. After fighting for 14 weeks to win my appeal, these last few days of waiting were almost harder! For anyone else going through this, just know there IS a light at the end of the tunnel.
So happy to see your update that the money came through! This whole thread is going to be super helpful for other people dealing with appeal backpay delays. I'm bookmarking this for future reference since I'm sure I'll need it again knowing PA UC's track record. Congrats on finally getting what you were owed - 14 weeks is way too long for anyone to have to fight for benefits they're legally entitled to!
Just wanted to add that if your claim involves wages from another state (NJ in your case), the examiner will be specifically looking at the interstate wage transfer process. This is a common issue that can cause the "monetarily ineligible" status. The examiner will need to verify your NJ wages and combine them with your PA wages to determine your correct benefit amount. This process typically takes longer than standard claims, so I would set your expectations closer to 5-7 business days rather than 2 days. However, with your state rep's involvement, it should move much faster than it would otherwise.
I went through something very similar last year - also had the "monetarily ineligible" status despite having plenty of work history. My state rep's office was incredibly helpful and actually got results where months of calling UC directly got me nowhere. In my case, they told me 3-5 days and it ended up being exactly 4 business days before my claim status changed. The key thing is that once the state rep gets involved, your case gets assigned to someone who can actually make decisions rather than just the front-line staff who can only read what's on their screen. One tip: when you check your dashboard, look specifically for any new "correspondence" or document requests. Sometimes they'll ask for additional verification before approving the claim, and responding quickly to those requests can make the difference between a quick resolution and another delay. Fingers crossed for you - the state rep route really does work when everything else fails!
One last tip that might save you some time: take screenshots of the error message and have your ID ready when you do reach someone. They'll need to verify your identity before they can fix anything in the system. I'd also recommend preparing a list of all previous employers from the last 18 months with correct start/end dates, as they might ask for this information while they have you on the phone.
UPDATE: Finally got this resolved! For anyone who might face this issue in the future - the problem was that my previous employer had somehow entered my birth month and day switched around in their records (put 05/11 instead of 11/05). The UC agent was able to override the error and update my information correctly in the system. My application is now processing! Thanks everyone for the help and suggestions.
Have you tried reaching out to your local state representative? Sometimes they can help push things through faster.
I went through this exact same situation about 3 months ago! The online system was completely useless for me - kept getting error messages. What finally worked was calling the main UC line at 8:00 AM sharp when they open. I got through after about an hour on hold (which honestly isn't too bad compared to some horror stories I've heard). The rep was actually pretty helpful and changed my payment method right there on the call. Make sure you have your claim number, SSN, and new bank account/routing info ready. They'll give you a confirmation number - write that down! The change took about 3-5 business days to show up in my account. Hang in there, it's frustrating but definitely doable!
Javier Gomez
just go to the unemployment office in person. they cant ignore u when ur standing there
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GalacticGladiator
•PA doesn't have walk-in unemployment offices anymore. All UC operations are centralized in call centers that don't accept in-person visits. This has been the case since around 2016-2017.
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NebulaNinja
UPDATE: I finally got through!!! Used the Claimyr service that someone suggested here and was connected to a UC rep in about an hour. The rep was able to see that my open issue was just waiting for supervisor review - apparently they tried to call me last week but it went to voicemail (I never got a notification they called). He expedited my case and said my payments should be released within 3-5 business days. Such a relief! Thanks everyone for your help!
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Isabella Oliveira
•Awesome! Glad it worked out for you. Make sure to keep checking your portal for updates on your claim status.
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Nia Williams
•So happy to hear you got it resolved! This gives me hope - I've been dealing with a similar open issue for weeks. Going to try the Claimyr service too. Thanks for updating us with the good news!
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