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FINAL UPDATE: The UC office called me back today. They fixed the issue on their end and said it was caused by a database error during their system update. They found 37 accounts total that had this problem and they've fixed them all now. They also said they're sending formal notification letters to everyone affected, including the people whose info was in my account. They apologized a bunch and said they're implementing new testing procedures before future updates. The rep also mentioned they're going to review my claim personally to make sure nothing else was affected. Thanks again everyone for your help with this! Definitely scary to see other people's info but at least they took it seriously once I finally reached them.
This is good news, though concerning that it affected 37 accounts. Make sure to keep that case number and the name of who you spoke with. If you notice ANY issues with your claim in the next few months, reference this incident specifically. Glad you got resolution!
Wow, thanks for sharing this whole experience and keeping us updated! This is actually really helpful to know about. I've been having some weird glitches with my account lately (nothing this serious) but now I'm wondering if they're related to the same system issues you encountered. It's honestly pretty scary that 37 people were affected by this data breach. Makes me want to check my account more carefully to make sure everything looks right. Did they give you any advice on what to watch out for going forward, or any way to verify that your account is secure now? Also really glad that Claimyr service worked out for you - I've been struggling to get through on the phone for weeks about a different issue and might have to try that route myself.
Hey! I'm new here but this whole thread has been super helpful - I had no idea this kind of thing could even happen with the UC system. @c6da548b9fab Emily, did they give you any specific things to look for to make sure your account stays secure? I'm paranoid now and want to double-check mine. Also, for anyone else reading this, should we be checking our accounts more regularly after hearing about this? This seems like something that could happen again if they're having ongoing IT issues.
In Pennsylvania, you should definitely file your weekly claim as usual on Sunday and report the training hours you worked, even though you haven't received payment yet. PA unemployment requires you to report work when it's performed, not when you get paid. Here's what you need to do: - File your claim as normal on Sunday - Report that you worked (say "yes" when asked if you worked) - Report all 40 hours that you worked in training - Report the gross amount you expect to earn (before taxes) - Answer "no" if asked if you've returned to full-time work permanently For the week you report these earnings, your UC benefits will likely be reduced or eliminated depending on how much you earned. However, this only affects that specific week. Since you're not continuing with this job, you can resume normal UC claims the following week. When you file the next week, you'll indicate that you're no longer working there. Be prepared to explain that the commute was too far if asked. This is generally considered a valid reason for leaving a position, especially during a trial/training period. One thing to note: if your earnings from the training exceed 40% of your weekly benefit rate, your benefits will be reduced. If they exceed your weekly benefit rate plus the partial benefit credit (typically 30% of your weekly benefit), you won't receive benefits for that week, but this won't affect future weeks. If you have any specific questions about your situation, I'd recommend calling the PA UC service center directly at 1-888-313-7284 for guidance tailored to your claim.
@Lena Kowalski I am thinking about filing and saying I was unavailable for work this week. That should result in no payment for the week, I don’t do anything wrong, and next week I resume collecting as normal. Either that or just skip this week entirely but I don’t know if that’s an option, I also don’t want the claim to close..
@Matt Hopkins Don t'say you were unavailable for work if you actually worked! That would be providing false information, which could get you in serious trouble with PA UC and potentially result in penalties or having to pay back benefits. You absolutely cannot skip filing - that will definitely cause your claim to close and create bigger headaches. You must file every week to keep your claim active. Here s'what I d'honestly recommend: File your claim, report the work and expected earnings truthfully. When it comes to separation reason, focus on the fact that this was temporary training that didn t'lead to permanent employment due to logistical issues commute (distance .)Many training programs don t'result in permanent placement - that s'normal. The unemployment office deals with short-term work situations constantly. Being honest about working one week of training and it not working out due to distance is much less problematic than providing false information or skipping claims. Just file truthfully, report the income, and resume normal claims next week. You re'overthinking this - one week of reported work won t'derail your benefits if you handle it properly.
Update: I just tried the online reopening process and it worked perfectly! Found the button right on my dashboard like you all said. Took about 15 minutes to answer all the questions. The system says I should be able to file my weekly certification this Sunday. Thanks everyone for the help!
Construction worker here too! Just wanted to add that if you're expecting to go back to work soon (like within a week or two), make sure to report your expected return-to-work date when you reopen your claim. The system will ask about it during the reopening process. Also, if your employer gave you any documentation about the temporary layoff (like a notice or email), keep that handy in case UC asks for it later. Weather-related shutdowns are pretty common in our industry and UC understands that, so you should be fine as long as you're honest about everything.
This is really helpful advice! I didn't think about keeping documentation from my employer. They just told us verbally yesterday but I'll ask for an email or something in writing just in case. Good point about reporting the expected return date too - I'm hoping we'll be back by early next week once this weather clears up.
Thanks everyone for the helpful replies! I've passed all this info along to my friend. She's going to apply this week and make sure to highlight the substantial change in job duties and include her original job description. She did try to work it out with her manager first (offering to help coordinate transportation but not use her own car) so she'll mention that too. I'll update this thread once she hears anything about her claim. Fingers crossed it goes smoothly!
Just wanted to add that your friend should also document any expenses she would have incurred if she had agreed to the transportation requirement. Things like additional gas, wear and tear on her vehicle, potential insurance premium increases, and mileage. PA UC considers whether the employer's demands create an undue financial burden on the employee. If she can show that using her personal vehicle would have cost her X dollars per month with no compensation from the employer, that strengthens her case that this was an unreasonable change to her employment terms. The fact that she offered alternative solutions (coordinating but not using her own car) shows she was trying to be reasonable and work with them.
Adrian Connor
Does anyone know if winning an appeal means you automatically get paid? My account still says disqualified even though I got a letter saying I won my appeal 3 weeks ago. Do I need to do something else???
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Aisha Jackson
•You should contact the UC service center. Sometimes there's a delay in updating the system after an appeal is won, but 3 weeks is excessive. Your payments won't process until your claim status is updated from disqualified to eligible. Make sure you've been filing your weekly claims during this period - you'll need to have those weeks claimed to receive payment once your eligibility is confirmed.
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FireflyDreams
Wow, congrats on the quick decision and winning your appeal! I'm currently waiting for my appeal decision - it's been 11 days since my hearing and I'm checking the mail every day like a crazy person. My case was also pretty straightforward (employer incorrectly reported my separation reason) but my employer DID show up to the hearing, so maybe that's why mine is taking longer? Reading everyone's experiences here is both helpful and nerve-wracking at the same time. The inconsistency in timing is wild! Fingers crossed I hear something soon.
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