Pennsylvania Unemployment

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Using Claimyr will:

  • Connect you to a human agent at the PAUC
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the PAUC drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

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  • DO NOT post call problems here - there is a support tab at the top for that :)

To follow up on the process: After you gather your documentation, you should file an appeal through the PA UC portal and request a hearing. At the hearing, you'll need to clearly explain: 1. Your base period (typically the first 4 of the last 5 completed calendar quarters before filing) 2. When you earned your pension (showing it's from employment outside that base period) 3. The specific employers who contributed to your pension Bring multiple copies of all documentation so the hearing officer and any employer representatives can have copies. Make your case calmly and stick to the facts about when and where the pension was earned.

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do you still need to do the work search stuff every week while waiting for the appeal? my friend didn't and they denied her benefits completely!

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I went through something very similar last year with my PSERS pension from teaching in multiple districts. The key thing that finally got mine resolved was getting a detailed letter from PSERS that specifically stated: 1. The exact dates of all my teaching employment that contributed to the pension 2. A clear statement that the pension was based on employment from [specific years] 3. Confirmation that my most recent employer (the one I filed UC against) was NOT a contributing employer to this pension Once I had that documentation, I also called and spoke to a supervisor (took multiple attempts) and explained that this was a "non-base period pension" under PA UC guidelines. The supervisor was able to see that their system had incorrectly flagged it as being from my most recent employer. It took about 5 weeks total from when I first got the documentation to when they corrected it and released my back pay. Don't give up - you have the law on your side if the pension truly isn't from your base period employer!

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Yes everything i have looked up says payments will be made on the 15th

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UPDATE: Payment hit my card this morning (Thursday)! Thanks everyone for the help. I'm definitely going to switch to direct deposit to my bank account instead of using this card from now on.

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Glad you got your payment sorted out! For anyone else dealing with this, I've found that setting up text alerts through your bank can really help with timing. Most banks will send you a notification as soon as a deposit hits, so you don't have to keep checking your balance obsessively. Also, if you're switching to direct deposit like Oliver mentioned, make sure to do it well before your next claim period - sometimes it takes a pay cycle or two to fully switch over from the Money Network card.

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Great tip about the text alerts! I wish I had known about that sooner. Quick question - when you switch from the Money Network card to direct deposit, do you need to do anything special to close the card account or does it just automatically become inactive once the direct deposit kicks in?

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Hey Malik, congrats on winning your appeal! I just went through this same situation a few months ago. From what I experienced and what I've seen others post here, the timeline is usually 5-7 business days for the system to update after an appeal win. The frustrating part is that it's not automatic - a human has to manually process the referee's decision and flip your status from disqualified to eligible. A couple things that might help while you wait: First, definitely keep filing your weekly certifications like others mentioned. Second, try logging in at different times of day - sometimes the system updates overnight and you might catch it early morning. Third, when it does update, all your back weeks should automatically become payable and you'll get a lump sum for everything you were wrongfully denied. I know the waiting is stressful, especially with rent hanging over your head. But having solid evidence like you did usually means a clean win, and once the system catches up, you should be all set. The fact that the referee called you right after the hearing is actually a really good sign - shows it was a clear-cut decision in your favor. Hang in there!

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Thanks William! That's really helpful to know about the manual processing - that explains why it's not instant. I'll definitely try checking at different times throughout the day. The lump sum payment will be such a relief when it comes through. Really appreciate you taking the time to share your experience and the encouragement!

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Congrats on winning your appeal, Malik! I went through the exact same thing about 6 months ago - won my appeal but then had to wait for the system to catch up. In my case, it took 9 business days for my claim status to flip from disqualified to eligible. I remember checking obsessively multiple times a day! Here's what I learned: The referee's decision has to go through several processing steps before it hits your account. First it goes to a claims examiner who reviews the decision, then they have to manually update your claim status, and finally each individual week gets processed for payment. It's all manual work which is why it takes time. The good news is that once it updates, you'll get all your back pay in one lump sum. I received payment for 8 weeks all at once when mine finally processed. Make sure your direct deposit info is current because that's the fastest way to get your money. One tip - when you do start getting payments again, take screenshots of everything just in case there are any future glitches. I learned that lesson the hard way when I had a different issue later on. The waiting is brutal when you're stressed about rent, but it sounds like you have a solid win so it's just a matter of time now!

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my nieghbor said theres postal delays all over PA this week not just UC checks something about staffing issues at the sorting centers

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yea my amazon package is late 2 probly same issue

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Just as an update - if your payment was already processed (showed as issued in the system), you should definitely receive it by Monday or Tuesday at latest. If it doesn't arrive by then, you'll need to call UC to request a replacement check, but they typically won't start that process until 10 business days have passed. Make sure you're also keeping up with your weekly claims during the wait!

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That's really helpful info, thank you! I'll definitely keep filing my weekly claims. I have a job interview on Tuesday too, so hopefully I won't need to deal with this much longer!

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