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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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UPDATE: I finally got through to Money Network this morning! For anyone else having this problem - ask specifically for "reduced fraud monitoring" on your account. Apparently they can set different security levels and mine was on the highest for some reason. Also found out my app login issues were because I was trying too many times without realizing it (kept hitting login thinking it didn't go through). They reset everything and so far it's working! Thanks everyone for your help!!
thx for updating! gonna call and ask for the same thing
This is excellent news! Glad you got it resolved. One more tip: if you update your contact preferences to allow text notifications, they'll text you to verify suspicious transactions instead of automatically locking the card. That's been a game-changer for me.
Wow, reading through all these responses is both frustrating and reassuring - frustrating that so many people are dealing with this same issue, but reassuring that there are actually solutions! I've been having the exact same problem for weeks and couldn't figure out what was triggering it. My card locked yesterday while I was trying to buy groceries and I had to abandon my cart because I couldn't access any of my benefits. The cashier looked at me like I was trying to scam them or something - so embarrassing! I'm definitely going to try calling during those specific times Muhammad mentioned and ask for the "reduced fraud monitoring" that Christian got. Has anyone else noticed if certain stores or types of purchases are more likely to trigger the lockouts? Mine seems to happen most often at gas stations for some reason.
I feel you on the embarrassment factor! Same thing happened to me at Target last month - card declined, had to leave everything behind while other customers stared. From what I've seen in these comments and my own experience, gas stations seem to be the biggest trigger. I think it's because they often do a pre-authorization hold first, then process the actual charge, and Money Network's system sees that as suspicious activity. Grocery stores can also trigger it if you use the card for a large purchase after not using it for a few days. The "unusual spending pattern" thing is so sensitive it's almost useless. Definitely try calling during those time windows - and make sure to mention both the card AND app issues if you have them. Good luck!
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Just wanted to add my experience for anyone else going through this - I was approved in December and made the same mistake of not filing weekly certifications during the review period. Lost about 3 weeks of payments because of it. One thing that helped me was setting up text alerts through the UC system to remind me of my filing deadlines. You can do this in your account settings under "Notifications." Also, if you're worried about rent/bills while waiting for payments, some local assistance programs can help bridge the gap - try contacting 211 for resources in your area. The whole system is frustrating but you'll get through it! Keep detailed records of everything - screenshots, confirmation numbers, dates you called, etc. It really helps if you need to escalate issues later.
This is such helpful advice, especially about the text alerts! I had no idea that was an option. Setting those up right now. The 211 tip is great too - I actually called them last week when I was panicking about bills and they connected me with a local emergency assistance program that helped with utilities. You're absolutely right about keeping detailed records - I started a spreadsheet tracking every call, confirmation number, and screenshot after reading horror stories on here about people having to prove they filed claims. It's sad that we have to be so defensive with our own state's system, but better safe than sorry! Thanks for sharing your experience - it really helps to know others have been through this exact situation.
For future reference, you can also check if your local library has free computer/internet access and staff who can help navigate the UC website if you're having technical issues at home. Many libraries also have job search resources and can help with resume building, which counts toward your work search requirements. I learned this the hard way when my laptop crashed right before a filing deadline - the librarian actually knew quite a bit about the UC system and helped me get my certification submitted on time. Also, if you're getting different information from UC reps (which seems super common based on these comments), ask to speak with a supervisor or request that they document the guidance in your file. Sometimes the inconsistency comes from newer reps who aren't fully trained, so escalating can help you get more accurate information.
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Just wanted to add another option that worked for me - if you have a Zelle account through your bank, you can sometimes use the Money Network card as a funding source there too. I was able to send money to myself through Zelle when the direct transfer wasn't working initially. Not all banks support this with prepaid cards, but it's worth checking if you're still stuck. Also, make sure you're using the most recent version of the Money Network app - I had issues with an older version that got fixed after updating.
Oh wow, I never thought about trying Zelle! That's actually brilliant since it would be instant. I'll have to check if my credit union supports that with prepaid cards. And thanks for the app update tip - I probably should have checked that first before troubleshooting everything else lol.
Just want to echo what others have said about the phone verification step - that seems to be the key! I had the same "transfer limit exceeded" error and it turned out I needed to verify my phone number in the app first. Once I did that and started with a smaller amount (I did $300), everything worked smoothly. The whole process took about 10 minutes to set up and then 2 business days for the money to show up in my bank account. Definitely frustrating that they don't make this clearer in their instructions, but at least there is a solution that works!
This is exactly what I needed to hear! I'm dealing with the same transfer limit error right now and was getting so frustrated. Going to try the phone verification step tonight and then start with a small transfer amount like you suggested. It's crazy that such a crucial step isn't mentioned anywhere in their main FAQ or setup instructions. Thanks for sharing your experience - this thread has been a lifesaver!
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guys i just got my first payment after 8 weeks!!! don't lose hope!!!
Congrats! That gives me some hope. Did you do anything special to make it happen?
honestly, i just kept certifying and waiting. one day it just went through 🤷♂️
I'm in a similar situation - filed 5 weeks ago and still radio silence! It's so stressful not knowing what's happening. I've been certifying every week like I'm supposed to, but my claim status just says "pending" with no explanation. Has anyone had luck with the online chat feature, or is calling really the only way to get a human? I'm getting desperate here 😫
Oliver Fischer
Hey Sofia! I just went through this exact situation in February and wanted to share my timeline. My employer also no-showed for my PA UC appeal hearing, and I was worried about the same things. Here's what happened in my case: - Decision letter arrived 11 days after my hearing (including one weekend) - Payment processed 5 business days after the decision was posted online - I got the full backpay amount in one lump sum (about $3,200 in my case) The no-show definitely helped my case, but like others mentioned, the referee still reviewed all the documentation carefully. Make sure you have everything organized - wage stubs, termination letter, any emails or texts related to your separation. One thing I wish someone had told me: double-check that your direct deposit info is still current in your account. Mine had expired and I didn't realize it until after I won, which delayed my payment by another week while they reissued it. Keep filing those weekly claims and try to stay patient. I know it's stressful when you're counting on that money, but it sounds like you have a strong case. Good luck!
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Hannah Flores
•Thanks for sharing your experience Oliver! That's really helpful to know about the direct deposit info potentially expiring. I just logged in to double-check mine and it looks like it's still active, but I'm glad you mentioned that - would have been so frustrating to have another delay after already waiting so long. 11 days for the decision sounds reasonable, and getting the full backpay in one shot is exactly what I'm hoping for. Did you have any issues with the payment amount being correct, or did they calculate everything accurately including the waiting week?
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CosmosCaptain
I went through almost the identical situation back in November! My employer was a complete no-show to my PA UC appeal hearing and I was sweating bullets about the same timeline questions you have. Here's what happened in my case: - Got my decision letter exactly 10 business days after the hearing - Payment hit my account 3 days after the decision showed "approved" online - Received all $5,100+ of backpay in one deposit (with taxes withheld as I had selected) The employer not showing definitely worked in my favor, but the referee still asked me tons of detailed questions and wanted to see all my documentation. Make sure you have copies of everything - your termination paperwork, any correspondence with your employer, etc. One heads up: when you do get paid, PA UC sends a separate letter breaking down exactly how they calculated your backpay. Don't panic if the math looks confusing at first - they include waiting weeks, partial weeks, and all sorts of adjustments that can make it hard to follow. Also, keep checking your dashboard obsessively like the rest of us! The status usually updates there 1-2 days before you get the physical decision letter. Hang in there - sounds like you've got a solid case with them not even bothering to show up!
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