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Anita George

DES hasn't sent any payments or payment method since May 2024 - What to do?

Hey everyone, I'm in a bit of a pickle here. I filed for unemployment benefits back in May 2024 and my claim period is supposed to run until May 2025. The problem is, I haven't received any payments or even a payment method yet. It's been months and I'm getting really worried. Has anyone else experienced this? Any advice on what I should do next? I'm thinking about contacting DES, but I'm not sure what to say or how to approach this. Any help would be appreciated!

Ugh, I feel your pain! I went through something similar last year. Here's what worked for me: 1. Document everything: dates you filed, confirmation numbers, etc. 2. Write a clear, concise email to DES explaining your situation 3. Include your ID number and the exact date range you're missing payments for 4. Ask specific questions like: - What's the status of my payments? - Do you need any additional info from me? - What are the next steps to resolve this? Be persistent! It took me a few tries, but I finally got it sorted. Good luck!

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Thank you so much for this detailed response! I'll definitely follow these steps. Did you end up getting all your back pay?

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Yep, I got everything eventually. Took about 6 weeks after I sent that email, but it all came through. Just stay on top of it!

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This is great advice! I'd add one thing: keep a log of every interaction you have with DES. It came in handy for me when I had to escalate my case.

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omg this system is so broken 🤬 i've been waiting since march and still nothing. its like they want us to starve

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Have you tried calling them? Sometimes you can get more done over the phone than through email.

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I've tried, but I can never get through. It's always busy or I'm on hold forever. 😩

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Pro tip: call right when they open. Like, set an alarm and everything. That's how I finally got through!

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I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's the link: https://claimyr.com

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Sounds sketchy. Is this legit? Has anyone else tried it?

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I was skeptical too, but it actually worked for me. Saved me hours of hold time.

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PrinceJoe

20 bucks tho? That's steep when you're already hurting for cash...

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I get it, but for me it was worth it to finally talk to someone and get my issue resolved. Beats losing out on weeks of benefits.

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This happened to my cousin. Turns out there was a glitch in the system and his claim got stuck. Def reach out to them ASAP!

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OP, make sure you're checking your spam folder too! Sometimes important emails from DES end up there. Learned that one the hard way 🤦‍♂️

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Good call! Just checked and nothing there, but I'll keep an eye on it from now on.

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Anyone else notice how these problems always seem to happen right when you need the money most? It's like they're doing it on purpose I swear

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Preach! 🙌 The system is rigged against us, I tell ya

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Nah, it's just understaffed and outdated. Still sucks tho

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Hey, have you checked if there's a local unemployment office you can visit in person? Sometimes face-to-face can get things moving faster.

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