North Carolina Unemployment
CommunityGovernment Services
Can't reach North Carolina Unemployment? Claimyr calls for you, so you don't have to wait on hold.
Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.
Using Claimyr will:
- Connect you to a human agent at the DES
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the DES drops your call
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
NC DES: Can't reach a rep for backpay, never received payments. Help!
I'm so frustrated with the unemployment office. Every time I call, I can't get through to a real person. I've been trying to get my back pay for weeks now and haven't received any payments. Has anyone else had this problem? Any advice on how to actually talk to someone?
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DES hasn't sent any payments or payment method since May 2024 - What to do?
Hey everyone, I'm in a bit of a pickle here. I filed for unemployment benefits back in May 2024 and my claim period is supposed to run until May 2025. The problem is, I haven't received any payments or even a payment method yet. It's been months and I'm getting really worried. Has anyone else experienced this? Any advice on what I should do next? I'm thinking about contacting DES, but I'm not sure what to say or how to approach this. Any help would be appreciated!
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Anyone else notice how these problems always seem to happen right when you need the money most? It's like they're doing it on purpose I swear
Preach! 🙌 The system is rigged against us, I tell ya
Nah, it's just understaffed and outdated. Still sucks tho
Serene Snow
Pro tip: if you get through to someone who can't help, ask to speak to a tier 2 representative. They have more authority to fix issues.
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Issac Nightingale
This! Tier 2 reps are the real MVPs. They actually have the power to do something.
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Romeo Barrett
Anyone else notice that the website is always 'under maintenance' when you try to check your claim status? It's like they're actively trying to make this as difficult as possible 🙄
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