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Why is ny unemployment taking forever to tell me if I'm denied?

Applied for unemployment benefits in November after losing my retail job. Its March now and my claim still says 'pending.' Been almost 4 months with zero update. Tried calling at least 20 times but can never get through to anyone. Keep getting automated messages saying they're experiencing high call volume. The website isn't helpful either - just keeps showing the same status with no explanation. I understand I might get denied since I was only at that job for 5 months, but shouldn't they at least tell me by now? How long does it usually take to hear back about being denied? Anyone else waiting this long just to find out they don't qualify?

Lucas Schmidt

Same thing happened to me. Applied in October, didn't hear ANYTHING until February. Four months of silence and then got a denial letter out of nowhere. The system is completely broken. They don't care that people need to plan their lives.

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Eloise Kendrick

What reason did they give for denying you? Im worried its gonna be the same for me

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1M

Lucas Schmidt

Said I didn't have enough work history in my base period. But took them 4 months to figure that out? Could have told me that day one! πŸ€¦β€β™‚οΈ

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28d

Freya Collins

they probly have a million applications and like 3 people working there lol

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27d

LongPeri

I was in your exact situation last year. After waiting 3 months with no answer, I tried this service called Claimyr (claimyr.com) that actually got me connected to a live agent. Talking to someone directly got my claim resolved within a week. Best decision I made after wasting so much time on hold. They have a youtube video explaining how it works: https://youtu.be/Rdqa1gKtxuE - it was the only way I could get my benefits moving.

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Oscar O'Neil

Is this for real? sounds too good to be true... another unemployment 'magic solution' πŸ™„

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1M

LongPeri

Yeah I was skeptical too but I was desperate after waiting months. They just connect you with an actual agent which is impossible to do on your own. My benefits started coming the next week after I finally talked to someone.

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27d

Sara Hellquiem

wait this actually works? I've been calling for weeks and cant get anyone on the phone

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25d

LongPeri

100% worked for me. They stay on hold so you don't have to and then call you when they get an agent. Talking to a real person made all the difference.

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25d

Charlee Coleman

another day another BS service promising to fix the unfixable unemployment system... 🀑

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LongPeri

i get the cynicism but my claim was stuck for months until I got through to someone. worth every penny when you consider how much back pay was just sitting there waiting for me

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25d

Liv Park

Im currently on month 5 of waiting. I've fully given up at this point. NY unemployment is a joke. Pretty sure they just put claims in pending status hoping people will give up and go away.

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Leeann Blackstein

When I was waiting on my claim last year, I found out that contacting your state representative can sometimes help. They have special contacts at NYSDOL that can push claims through faster. Worth a try if you've been waiting this long.

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Eloise Kendrick

How do I find my state rep? And do I just call their office?

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28d

Leeann Blackstein

Google 'find my NY state assembly member' - you'll get a website where you can put in your address. Call their office and tell them about your unemployment delay, they usually have a staff member who handles these issues.

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26d

Ryder Greene

I tried this and my rep's office pretty much told me to get in line with everyone else. So YMMV depending on who your rep is.

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Carmella Fromis

The system is deliberately slow to save them money. Think about it - the longer they delay, the more people give up, the less they have to pay out. It's by design. They hope you'll just find a job and forget about it.

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Theodore Nelson

This is 100% facts. They're not incompetent, they're INTENTIONALLY slow πŸ’―

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AaliyahAli

Conspiracy theories don't help anyone. They're understaffed and overworked, not evil masterminds.

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Carmella Fromis

Understaffed BY CHOICE. They could hire more people if they wanted to. But they don't because delays save them millions.

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25d

Ellie Simpson

Here's what you need to know about the NY unemployment system based on my experience (I worked through a 7-month claim disaster last year): First, yes - 4 months is ridiculous but unfortunately common. The system is massively backlogged. There are really only three ways to get movement on your claim: 1. Keep calling every single day, multiple times. Use redial and be prepared to spend hours. The earlier in the morning you call (like 7:59am), the better your chances. 2. Contact your state assembly member or state senator. They have special channels to push claims through. This worked for about half the people I know. 3. Use a service that gets you past the hold system. I finally broke down and used claimyr.com after 6 months of trying on my own, and they got me connected to an agent who fixed my claim in 10 minutes. I had my first payment a week later. Also, keep documenting everything. When you called, who you talked to, confirmation numbers, etc. Take screenshots of your claim status regularly. This will help when you finally reach someone. Don't give up! Even if you think you might be denied, you deserve an answer. And if you are eligible, you'll get backpay to when you first applied.

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Arjun Kurti

THIS!!! πŸ‘†πŸ‘†πŸ‘† Best answer right here.

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Eloise Kendrick

thank you for such a detailed response. gonna try that claimyr site since calling on my own clearly isnt working

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RaΓΊl Mora

have you tried checking if theres a message in your inbox on the unemployment website? sometimes they send requests for more info there and dont tell you, then deny you for 'not responding'

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Eloise Kendrick

omg I didn't even know there was an inbox. checking now

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Eloise Kendrick

just checked and there's nothing there. just shows my pending claim status.

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Margot Quinn

This is why I always tell people to CERTIFY EVERY WEEK even while pending!! If you're eventually approved, you only get paid for weeks you certified. Don't stop certifying just because you're waiting.

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Evelyn Kim

^^^ THIS! My cousin didn't certify while waiting and lost 2 months of payments even though he was eventually approved.

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Eloise Kendrick

I been doing that every Sunday. At least that part of the system works ok.

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Diego Fisher

i waited 6 months just to get denied lmaooo 🀑 ny unemployment is the biggest joke

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Henrietta Beasley

If you need money now, try applying for emergency assistance through HRA. You might qualify while waiting for unemployment to figure their mess out.

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Eloise Kendrick

Is that the same as food stamps? I already applied for those.

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Henrietta Beasley

No, different program. They can sometimes help with rent/utilities while you're waiting on unemployment. Just google NY HRA emergency assistance.

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Lincoln Ramiro

Everyone saying 'call your state rep' is giving false hope. I tried THREE different reps and none of them did anything useful. Only thing that worked was getting an actual DOL agent on the phone.

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Faith Kingston

How did you finally get an agent? Im losing my mind trying to reach anyone

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25d

Lincoln Ramiro

Used claimyr.com after seeing it recommended here. Only way I could actually talk to someone who could help.

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Emma Johnson

Have you tried calling exactly at 7:59 am? That's when their system resets and you have the best chance of getting through.

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Eloise Kendrick

Tried that twice but still got the same recording about high call volume 😩

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Liam Brown

You gotta keep trying. I got through on my 8th attempt calling at 7:59am. Just keep redialing like a maniac.

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Olivia Garcia

Check if your claim says 'pending' or 'in process' - they mean different things. If it says 'in process' it means they're actively reviewing it.

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Eloise Kendrick

it just says 'pending' and has said that since November

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Olivia Garcia

Yeah that means it's sitting in a queue, not being actively worked on. Definitely need to get someone on the phone.

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Noah Lee

If your employer is contesting your claim, that can make it take forever. Did you leave on good terms?

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Eloise Kendrick

I was laid off with a bunch of other people. Don't think they're contesting it but who knows

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25d

Ava Hernandez

The longest I've ever waited was 2 months before getting approved. 4 months is insane even for NY standards. Something is definitely wrong with your claim that needs human intervention.

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Isabella Martin

you should be checking your mail carefully too. sometimes they send important stuff that requires a response within 10 days, and if you miss it they can deny you.

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Eloise Kendrick

I check my mail everyday and haven't gotten anything from them at all

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25d