Stuck in UI claim limbo - tips for getting through to NYDOL?
I've been waiting forever for my unemployment claim to process and I'm getting desperate. No updates, no reasons for the delay, nothing. I'm about to call them again but I'm dreading it. Anyone have any tips on what to say or how to get through to someone who can actually help? I'm at my wit's end here.
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JacksonHarris
Ugh, I feel you. I was in the same boat a few months ago. Here's what worked for me: 1. Be super polite but firm. They're probably dealing with a ton of angry people all day. 2. Have all your info ready - claim number, dates, everything. 3. Ask specifically if there are any issues with your application or missing documents. 4. Get them to give you a timeline for when you can expect an update. 5. Ask for a direct contact for follow-up if possible. Good luck! The system is a mess but hang in there.
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Jeremiah Brown
•This is solid advice. I'd add: keep a log of every call you make, who you talked to, and what they said. It helps if you need to escalate later.
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Royal_GM_Mark
•Yeah, documentation is key. I learned that the hard way 🙄
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Ella Thompson
•Thanks for the tips! I'll definitely try these out. Fingers crossed it helps 🤞
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Amelia Cartwright
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE
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Chris King
•Sounds too good to be true. Has anyone else tried this?
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Rachel Clark
•20 bucks? Idk man, seems kinda sketchy...
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Amelia Cartwright
•I get the skepticism, but it seriously saved me hours of frustration. Worth every penny imo
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Zachary Hughes
•How long did it take to get through?
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Amelia Cartwright
•It took about an hour and a half, but I didn't have to sit there listening to hold music the whole time. Just got a call when an agent was ready.
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Mia Alvarez
have you tried reaching out to your local state rep? sometimes they can light a fire under the unemployment office's a**
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Carter Holmes
lol good luck. been waiting 3 months here. system is completely broken 🤡
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Sophia Long
•3 months? Amateur hour. Try 6 months and counting 😭
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Carter Holmes
•oof, you win. or lose? idk anymore 🤷♂️
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Angelica Smith
Pro tip: call right when they open. Like, start dialing 2 minutes before. Sometimes you can get through before the queue fills up.
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Logan Greenburg
•This! Also, try calling on Wednesdays. For some reason it seems to be their least busy day.
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Charlotte Jones
Anyone else notice that the online portal is always "under maintenance" when you actually need to use it? 🙄
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Lucas Bey
•EVERY. SINGLE. TIME. It's like they know exactly when I'm gonna log in 😤
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Harper Thompson
Honestly, at this point I'm considering hiring a lawyer. Has anyone gone that route?
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Caleb Stark
•I looked into it. Most won't take unemployment cases unless you've been denied. Might be worth a consult tho
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