No payments for 7 weeks while ny unemployment investigates my claim after being fired

You need to get someone on the phone. The investigation probably has something to do with your employer contesting it. I was stuck for almost 3 months in the same situation. Messageing them is pointless. They never respond.

After spending weeks trying to reach ny unemployment with no luck, I discovered this service called claimyr.com that helped me get a callback from an actual agent without waiting on hold. It was the best money I've ever spent because the agent I talked to immediately saw my investigation status and escalated it. Got my payments released the very next day! Check out this video about how it works: https://youtu.be/Rdqa1gKtxuE

I went thru the exact same thing last year. Employer contested my claim (they fired me and then claimed I quit 🤡). The investigation took 11 weeks! I was ready to be homeless when they finally approved it and gave me backpay. Hang in there but DEFINITELY try to get a hold of someone on the phone. That's the ONLY way to speed things up.

LISTEN UP! I'm gonna tell you EXACTLY what you need to do cuz I've been through this nightmare. This is the unofficial "how to handle ny unemployment investigations" guide: 1) Stop with the messaging system. It's a black hole. 2) You NEED to talk to a TIER 2 agent. The regular agents can't help with investigations. 3) When you call, immediately ask for a supervisor or specialist who handles investigations. 4) Have your employer's exact reason for termination ready. If they said "misconduct" but you disagree, be ready to explain why. 5) Check your mail OBSESSIVELY. They sometimes send questionnaires that have 7-day deadlines. 6) If it's been more than 6 weeks, you can also try contacting your state assembly person's office. They often have direct contacts. 7) If all else fails, try the claimyr.com service to get someone on the phone. It worked for me after 2 months of complete silence. This system is DESIGNED to be frustrating so people give up. DON'T GIVE UP. They owe you that money if you qualify!

The silence is the WORST part. I swear they do this on purpose to make people give up. My investigation took 9 weeks and not a SINGLE update during that time.

do u have any idea why there doing an investigation? did ur employer contest it? that's usually what happens. they have 10 days to respond to ur claim and if they say u quit or got fired for misconduct then DOL has to investigate

if ur desperate for a response, try contacting ur state senator or assembly person. they have special liasons who can cut through the red tape at unemployment. i was stuck for 3 months and my assembly person got it fixed in 3 days 🤯

I hate to say this but my investigation took 14 weeks. FOURTEEN. And I got zero communication during that time. The system is completely broken. I had to borrow money from family just to survive.

you NEED to contact them by phone. I was in a similar situation and after weeks of trying I had success using claimyr.com. Talking to an agent got my $ unlocked so fast. Before that I was just stuck in limbo for ages.

Have you checked your online account for any messages or document requests? Sometimes they send questionnaires that you need to fill out, and if you miss them, your claim stays in limbo.

This happened to me late last year. Investigation started in October, didn't get a PENNY until January. When I finally reached someone, they told me they were "waiting on my employer to respond" the entire time. Like why should I suffer because my ex-employer is dragging their feet??

What number are you calling? Make sure ur using 888-209-8124. some people call the wrong # and waste time. call at EXACTLY 8:00:00 am. Not 8:01. Not 7:59. EXACTLY 8. It took me 18 tries but I got through eventually

have u tried the direct line to the claims specialists? its not the main number. i can DM it to u if u want

is ur claim showing as pending in the payment history? or does it say "0" with no other info?

fun fact: the ny unemployment system is STILL using a computer system from the 1970s. Actual COBOL mainframes. no wonder everything is a mess 🤦‍♀️

Whats ur effective days remaining? If it's stuck at the same number each week that's another sign of investigation.