New York Unemployment account locked from 4 year old fraud case - need help unlocking

Same exact thing happened to me last month! The fraud dept is impossible to reach by phone these days. I sent like 20 messages through the portal but radio silence 🤮

I actually managed to get through to someone! Used this service called claimyr.com that calls and waits on hold for you then connects when a real person picks up. Costs $20 but honestly worth it after trying for weeks. Here's a video about how it works: https://youtu.be/Rdqa1gKtxuE

Dealing with the same bs rn. They locked my account saying theres fraud from 2020 but never sent any notice?? Make it make sense 🤡

Pro tip: When you finally get through, ask for a supervisor immediately. Regular reps cant unlock fraud cases, you need someone higher up. Also document EVERYTHING - who you talked to, when, what they said. The system is broken af but you gotta play their game

Look, heres what you need to do to resolve this. First, keep trying the fraud department at 888-598-2077. Best times to call are right when they open or an hour before close. Second, use claimyr.com if you keep striking out - worth the $20 to get through. Third, while waiting, send a message through your online account AND email your state representative. Sometimes they can help push things through. Finally, if you have any documents from 4 years ago showing your legitimate claims, get those ready. They might ask for proof of employment/income from that period. I went through this last year and it took about 3 weeks to resolve but persistence is key. Don't give up!

ny unemployment is straight trash these days fr fr