New York Unemployment Website Not Working - Can't File Online or Get Through Phone

same here its been a nightmare trying to certify this week. the website keeps timing out and giving me some bs error message about system maintenance 🤮

I found a way to actually get someone on the phone! Used this service called claimyr.com - they dial through the menu and wait on hold, then call you when they get an agent. Costs $20 but honestly worth it after trying to call for days. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

COMPREHENSIVE GUIDE TO FILING YOUR CLAIM: First, try these steps for the website: - Clear your browser cache and cookies - Use Chrome or Firefox (IE doesn't work well) - Try incognito mode - Double check you're using the correct login info If website still fails: - You can try calling but prepare for long waits - Best times to call are Tuesday-Thursday, avoid Mondays - Use claimyr.com if you're desperate (costs money but works) - Document all your attempts to file Keep screenshots of errors for your records. If you miss your filing window because of technical issues, explain this to the rep when you get through. Hope this helps! 💯

bro i swear they make it impossible on purpose 🤡

pro tip: if u get thru to someone DONT HANG UP until everything is 100% fixed no matter what they say

anyone else's claim saying its pending for like 3 weeks now??