NYDOL website down - Can't file claims for 3 weeks. Help!

Ugh, I feel your pain. The NYDOL website has been a nightmare lately. Have you tried clearing your browser cache and cookies? Sometimes that helps with access issues.

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

Have you tried accessing the site super early in the morning? Like 5am? Sometimes it's less buggy when there's less traffic.

This is getting out of hand. We need to start a petition or something to get NYDOL to fix their systems. It's not fair that we're missing out on benefits because of their technical issues!

Okay, let me break this down for everyone dealing with NYDOL website issues: 1. Try different browsers. Sometimes Chrome works when Firefox doesn't, or vice versa. 2. Use incognito/private browsing mode. 3. Check your internet connection - a stable connection is crucial. 4. Try accessing the site during off-peak hours (very early morning or late at night). 5. Make sure your account isn't locked - if you've had too many failed login attempts, you might need to call to unlock it. 6. Check if there are any announced maintenance periods or known issues on the NYDOL Twitter or Facebook pages. 7. If all else fails, document your attempts (screenshots, dates/times) and keep trying to call. When you do get through, explain that you've been unable to access the site. Remember, persistence is key. Don't give up - you're entitled to your benefits!

anyone else feel like were playing unemployment roulette? spin the wheel, maybe you'll get paid this week! 🎰💸

I've been dealing with this for MONTHS. At this point, I'm considering hiring a lawyer. This can't be legal, right?

Pro tip: if you can't get through on the main line, try calling some of the other departments and ask to be transferred. Sometimes works for me!