NYDOL website down, can't certify for 3 weeks. Help!

I found a way to solve unemployment payment system issues, watch this: https://www.youtube.com/watch?v=pMxmOL2JFv8

Ugh, I feel your pain. The system has been a nightmare lately. Have you tried calling first thing in the morning? Sometimes that works better.

I found a way to actually get someone on the phone! I used this site called claimyr.com. It's a calling tool that dials the phone menu, stays on hold, and then connects you when a live agent picks up. It costs $20, but it worked for me. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

Have you tried reaching out to your local representative? Sometimes they can help push things through when the system is being difficult.

This is ridiculous. The NYDOL needs to get their act together. We shouldn't have to jump through hoops just to get our benefits. 🤬

Here's what I've learned after dealing with this for months: 1. Document everything. Keep a log of when you try to access the website and when you call. 2. Take screenshots of error messages on the website. 3. Send emails to NYDOL explaining your situation. This creates a paper trail. 4. If you can't certify online, try the automated phone system. 5. Check your spam folder regularly for any communications from NYDOL. 6. If all else fails, consider contacting your state representative or senator. Hang in there, OP. It's a frustrating process, but persistence usually pays off.

lol welcome to the club 🤡 been trying to get my benefits sorted for 2 months now

Have you checked if there were any system maintenance announcements? Sometimes they do updates that mess things up for a few days.

Pro tip: use Twitter to reach out to NYDOL. Sometimes they respond faster there than through official channels. Worth a shot!