NYDOL website issues prevented claiming weeks - How to get paid for missed weeks?

Ugh, been there done that. The system is such a mess! Have you tried calling the backdated claims department? They might be able to help you file for those missed weeks.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE

Here's what you need to do: 1. Document everything. Write down the dates you tried to claim and couldn't. 2. Take screenshots of any error messages you got from the website. 3. Call the UI office ASAP. Be persistent. 4. When you get through, explain the situation calmly and ask about retroactive certification. 5. If the rep can't help, ask to speak with a supervisor. 6. Keep a record of all your calls - date, time, who you spoke with. 7. If phone doesn't work, try reaching out via their social media or email. 8. As a last resort, contact your local state representative's office. They can sometimes intervene. Remember, stay patient and polite, even if it's frustrating. Good luck!

am i the only 1 who thinks its ridiculous we have to jump through all these hoops just to get what we're owed? the system is broken af 🤬

Have you tried using the online chat feature on the unemployment website? Sometimes it's easier to get through there than on the phone.

I had a similar issue last year. Ended up having to file an appeal. It took forever, but I eventually got my backpay. Don't give up!

pro tip: call right when they open in the morning. youll have a better chance of getting through before the lines get jammed