Trouble updating claim to get paid - can't reach anyone at EDD. Help!
I'm trying to update my claim to get paid but it's not going well. I've been trying to get connected to someone for hours now. Anyone else having trouble reaching someone to update their claim? Any tips on how to actually get through to a real person?
20 comments
Melody Miles
Anyone else notice how they always seem to 'update' the system right when you need to file? It's like they're trolling us at this point 🤡
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Nathaniel Mikhaylov
OMG YES! Every. Single. Time. 🤦♀️
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Tristan Carpenter
Ugh, I feel your pain. I've been trying to get through for days now. It's like they don't want us to actually get our money 🙄
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Amaya Watson
Seriously! It's like they're purposely making it difficult. I've tried calling at different times of the day, but no luck.
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Grant Vikers
Have you tried calling right when they open? I heard that's the best time to get through.
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Tristan Carpenter
Yeah, I've tried that too. Still nothing. It's so frustrating!
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Giovanni Martello
I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Savannah Weiner
Sounds too good to be true. Has anyone else tried this?
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Levi Parker
$20? That seems like a lot just to make a phone call. Is it really worth it?
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Giovanni Martello
I know it sounds sketchy, but I swear it worked for me. After trying for weeks, I was desperate enough to try anything. And yeah, $20 is steep, but considering how much time I wasted trying to get through on my own, it was worth it for me.
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Libby Hassan
I'm gonna give this a shot. At this point, I'd pay way more than $20 just to talk to a real person lol
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Adriana Cohn
Pro tip: use the online chat feature if they have one. Sometimes it's faster than calling, and you can multitask while waiting.
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Jace Caspullo
Wait, there's an online chat? Where do you find that?
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Adriana Cohn
It's buried on their website. Go to the contact page and look for a little chat icon in the bottom right corner. It's not always available tho
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Hunter Hampton
Here's what I've learned after months of dealing with this mess: • Call early in the morning, right when they open • Keep redialing if you get a busy signal • Try calling on different days of the week • Use the online portal to send messages (sometimes they actually respond) • If you get through, ask for a direct number or extension for follow-ups • Be polite but persistent • Document everything: dates, times, names of reps you talk to It's a pain, but persistence is key. Good luck!
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Sofia Peña
This is gold 💯 Thanks for sharing your experience!
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Aaron Boston
Great advice! I'd add: if you get through to someone who can't help, ask to be transferred instead of hanging up and starting over.
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Chloe Zhang
im in the same boat. been trying for weeks now. this whole system is broken af 😤
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Brandon Parker
Preach! 🙌 It's like they're stuck in the stone age or something
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Sophia Carter
Has anyone tried reaching out to their local representative? I've heard some people have had success getting help that way.
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