EDD: Constantly disconnected when calling for claim update. Any tips to actually reach a human?

Ugh, I feel your pain. I've been trying to get through for weeks now. It's like they don't want us to actually talk to anyone. 🙄

I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

Have you tried emailing them? I know it's not as fast, but I've had some luck getting responses that way.

Okay, here's what I've learned after dealing with this for months: 1. Call early in the morning, like right when they open. 2. If you get disconnected, keep calling back. Sometimes it takes 20+ attempts. 3. Try different numbers if they have multiple lines. 4. Be super nice to the person when you finally get through. They deal with angry people all day. 5. Have all your info ready so you can get through the call quickly. 6. If all else fails, contact your local representative. They can sometimes help push things through. Hope this helps! Good luck!

lol welcome to the club. been trying to get an update for 3 months now. might as well be screaming into the void 🤡

Has anyone tried using their online portal? I know it's not great, but I've had some success updating my info there.

Honestly, the whole system is broken. We need to start contacting our representatives and demanding change. This is ridiculous.