NYSDOL claim stuck pending, can't verify weekly - system shows no info
My unemployment claim is still pending and I'm supposed to keep verifying every week, but the system won't let me. Yesterday it said it was still pending, but today it says there's no information. I verified on March 8 when they sent a verification method. Has anyone else experienced this? What should I do?
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Sean Murphy
Ugh, I'm in the same boat. The NYSDOL system is such a mess rn. Here's what I did: 1. Document everything! Save screenshots of error messages. 2. Keep trying to verify daily, even if it doesn't work. 3. Call them ASAP. Be prepared to wait on hold forever. 4. Explain the timeline clearly: when you applied, verified, and when you saw different messages. 5. Ask them to check if there's a glitch in your account. 6. Request a callback if you can't get through. Good luck! The system is overwhelmed, but keep at it. 💪
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Zara Khan
•This is solid advice. I'd add: check your spam folder for emails from NYSDOL. Sometimes important stuff ends up there.
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Luca Ferrari
•calling them is impossible tho. i've been trying for weeks and can never get thru ðŸ˜
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Sean Murphy
•Yeah, calling is a nightmare. I actually found a workaround! There's this site called claimyr.com that has a calling tool. It dials the phone menu, stays on hold, and then forwards the call to you when a live agent picks up. It costs $20, but it saved me hours of frustration. Here's a video about it: https://youtu.be/Rdqa1gKtxuE
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Nia Davis
•$20 to get thru? sounds like a scam tbh
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Sean Murphy
•I thought so too at first, but it's legit. They only charge if they actually connect you. Saved me days of stress.
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Mateo Martinez
•can confirm, used it last week. worth every penny imo
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QuantumQueen
classic NYSDOL 🤡 show. have u tried logging out and back in? sometimes that fixes weird glitches for me
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Aisha Rahman
I had a similar issue. Turns out there was a problem with my identity verification. Check if you need to upload any additional documents. It's buried in the system, but look for a section about identity or document verification.
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Anastasia Popov
•Thanks, I'll def check that out. Where exactly did you find the identity verification section?
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Aisha Rahman
•It's under 'My Online Forms' I think. If not there, try 'Additional Information Needed' or something similar. The UI is not great, you might have to click around a bit.
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Ethan Wilson
have you tried contacting your local state representative? sometimes they can help push things through faster
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Yuki Sato
•This! My cousin did this and got her issue resolved in like 2 days after weeks of nothing
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Carmen Flores
Oof, sounds rough buddy. The unemployment system is more broken than my ex's promises 😂 But for real, keep documenting everything and don't give up. You'll get through eventually!
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Andre Dubois
PSA: If anyone else is struggling to get through on the phone, I used this service called Claimyr (claimyr.com). It's a calling tool that waits on hold for you and then connects you when an agent is available. Costs $20 but saved me hours of hold time. Here's a video explaining how it works: https://youtu.be/Rdqa1gKtxuE
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CyberSamurai
•How does it work exactly? Do they just keep calling until they get through?
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Andre Dubois
•Yeah, basically. They use some tech to navigate the phone menu and then wait on hold. When a real person picks up, they forward the call to you. It's pretty slick.
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Zoe Alexopoulos
•Sounds too good to be true. Are you sure it's not a scam?
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Andre Dubois
•Nah, it's legit. They don't ask for any personal info beyond your phone number. And they only charge if they actually connect you with an agent. Worked great for me!
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Jamal Carter
I swear the NYSDOL website was coded by monkeys. It's always glitching out or showing contradictory info. Hang in there OP, and definitely try to talk to a human ASAP.
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Mei Liu
Have you checked your email? Sometimes they send important updates there instead of showing them on the website. Also, make sure to check your spam folder!
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Anastasia Popov
•Good idea, I'll double check my email now. Thanks!
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