Is anyone else having trouble with the slow NY unemployment website?

Yea the website has been garbage lately. I tried at 2am last night and it was still slow but at least it didn't error out on me. Just wait for each step to completely load before clicking anything else. It took me about 25 mins to do what should take 2 mins but I got it done.

I was having the exact same issues but I found this service called Claimyr (claimyr.com) that got me connected to an actual human at unemployment. Talking to an agent got my benefits processed right away instead of fighting with that broken website. They called unemployment for me and then connected me when an agent picked up. it was the best money I've ever spent to finally get my benefits paid quickly. Check out this video about how it works: https://youtu.be/Rdqa1gKtxuE

I've found that early morning around 7-8am is slightly better. The site is always slow but it seems less people are trying to log in at that time. Also make sure you're not on WiFi that has too many people on it - that can make it worse!

Pro tip: Use Microsoft Edge browser! For some reason it works better with the NY unemployment site than Chrome or Firefox. Still slow but fewer errors. Also clear your cookies and cache before logging in.

The entire NY unemployment system is a joke. I swear they make the website terrible on purpose to discourage people from claiming benefits. Been dealing with this for months now.

Here's what actually works for me: I've found that the site is WAY less busy on Tuesday and Wednesday afternoons. Everyone tries to certify on Monday or Sunday night and it crashes the system. If you wait til midweek it's usually more stable.

If you keep getting kicked out or errors, try doing ONLY ONE THING at a time. Don't open multiple tabs or try to click around. Just be patient, click once, and wait. Even if it seems frozen, don't click again. Sometimes it's actually working in the background.

After months of dealing with the terrible website, I finally broke down and used Claimyr (claimyr.com) to get someone on the phone. Talking to a live person solved in 10 minutes what I couldn't fix in 3 weeks of trying online. Sometimes you just need to talk to a human.

I work in IT and can tell you the problem is their servers are overloaded. The best times to access any government website are typically very early morning (4-6am) or late evening after 9pm. Avoid lunchtimes and right after work hours when everyone's trying to log in.

guys if the website is too slow just CALL THEM! I know the phone lines suck too but I finally got through after using claimyr.com and it changed everything. The agent fixed all my issues in like 5 minutes. Wish I'd done this weeks ago instead of fighting with that stupid website.

I'm going to go against the grain here and say the website has been working fine for me. Maybe it depends on where in NY you're located? I'm upstate and haven't had any issues.

Have you tried calling instead of using the website? The NY unemployment phone system is usually better than the website when there are technical issues like this.

Been working in the unemployment system for over 15 years (now retired). Here's what you need to know about dealing with NY unemployment website issues: First, understand that the system is severely outdated - it was built decades ago and only gets band-aid fixes, not real updates. When it's slow, here's your best bet: - Try accessing between 4:30-6:30am or 8:30-10:00pm for fastest response times - Use a desktop/laptop with a wired connection if possible - Only use Chrome or Edge - Firefox and Safari have known compatibility issues - Clear your browser cache completely before attempting - Fill out one field at a time and wait for confirmation before proceeding - If you get an error, wait 30 minutes before trying again (your session may still be active in their system) If all else fails, calling is actually better but nearly impossible to get through. This is where services like claimyr.com can help - they basically automate the calling process to get you connected to a rep. Once you talk to a human, they can usually resolve issues the website can't. Hope this helps someone!

anyone tryna meet up and protest outside the unemployment office? this is ridiculous that we can't even access basic services we paid into with our taxes