How to claim backdated NY unemployment benefits after initial denial?
Hey everyone, I'm in a weird situation with ny unemployment. I've been doing my weekly certifications for months, but I just found out my initial claim was denied. Now my new claim is approved, but I'm owed like 3 months of benefits. How do I go about claiming these backdated weeks? Any help would be appreciated!
42 comments


Tom Maxon
I found a way to solve claiming backdated unemployment benefits, watch this: https://www.youtube.com/watch?v=AF7EPadR4F0
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CosmicCruiser
Ugh, the ny unemployment system is such a mess. I had a similar issue last year. You'll need to call them and explain the situation. Be prepared to wait on hold for hours tho 🙄
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Mateo Hernandez
•Thanks for the heads up. Any tips on getting through to someone? I've been trying to call for days with no luck.
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Aisha Khan
•Pro tip: call right when they open. I got through after only 30 mins of waiting that way!
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Ethan Taylor
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/Rdqa1gKtxuE
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Yuki Ito
•Sounds too good to be true. How does it actually work? Is it legit?
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Carmen Lopez
•Idk man, paying to get through to unemployment? Seems sketchy af 🤔
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Ethan Taylor
•I get the skepticism, but it's legit. They basically automate the whole calling process. Saved me hours of frustration. Check out their website claimyr.com for more info.
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Andre Dupont
•20 bucks to save hours of my life? Sign me up! 💯
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QuantumQuasar
Listen up, cause I've been down this road before. Here's what you need to do to get those backdated benefits: • First, don't panic. NY unemployment can backdate claims, but you gotta be persistent. • Try calling the ny unemployment office at 1-888-209-8124. Be prepared for a loooong wait. • If you can't get through (and let's be real, you probably won't), use their online message system. Go to your account and send a detailed message about your situation. • Keep certifying for the current weeks while you wait for a response. • If all else fails, consider using a service like claimyr.com. It costs a bit, but it can get you through to an agent faster. • Once you talk to someone, explain your situation clearly. Have all your dates and info ready. • They might ask you to fill out some additional forms for the backdated weeks. • Be patient. This process can take time, but don't give up! Remember, you're entitled to those benefits. Don't let the system wear you down. Good luck!
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Mateo Hernandez
•Wow, thank you so much for this detailed response! This is super helpful. I'll definitely give these steps a try.
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Zoe Papanikolaou
•This should be pinned at the top of the subreddit. So many people have this issue!
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Jamal Wilson
have u tried faxing them? I know it sounds crazy but I got a response within a week when I faxed my issue lol
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Mei Lin
Bruh, ny unemployment is like trying to escape a maze blindfolded. I feel for ya. Took me 2 months to sort out a similar issue. Hang in there! 💪
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Mateo Hernandez
•Thanks for the encouragement. It's good to know I'm not alone in this mess.
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Liam Fitzgerald
Contact your local state representative. They can sometimes expedite these kinda issues with ny unemployment. Worked for me!
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Amara Nnamani
•This! 👆 My assemblyman's office was super helpful when I was stuck in unemployment limbo.
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Giovanni Mancini
Am I the only 1 who thinks its ridiculous we gotta jump thru all these hoops just to get what were owed? The whole system needs an overhaul smh
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NebulaNinja
•Preach! 🙌 It's like they make it complicated on purpose or somethin
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Fatima Al-Suwaidi
•For real. It's 2023, why can't they have a decent online system that actually works?
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Dylan Mitchell
Hey OP, whatever u do, DONT STOP CERTIFYING even if ur not getting paid. It'll make backdating easier once they fix ur claim.
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Sofia Morales
I had luck reaching someone by calling exactly at 7:59am and repeatedly hitting the option to speak to a rep. Took a few tries but I got through eventually!
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Dmitry Popov
•This is the way. Early bird gets the... unemployment agent? 😂
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Ava Garcia
Have you tried the ny unemployment Twitter account? Sometimes they respond faster there. Worth a shot!
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StarSailor
I went through this exact same situation a few months ago! Here's what worked for me: First, gather ALL your documentation - the initial denial letter, your new approval, and any correspondence. Then call the backdating line specifically (it's different from the main number) at 518-457-9000. I called at exactly 8:00 AM on a Tuesday and got through after about 45 minutes. When you speak to them, emphasize that you were doing weekly certifications the whole time even though your claim was denied - that shows good faith. They had me fill out a form to request backdating for each week I was owed. Took about 3 weeks to process but I got every penny I was owed. Don't give up - you're entitled to those benefits! The key is being persistent and having all your paperwork ready when you finally get someone on the phone.
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Jasmine Quinn
•This is incredibly helpful! I had no idea there was a separate backdating line. That 518 number could be a game changer. Did you have to provide any specific documentation when you called, or just explain your situation? And congrats on getting all your benefits - gives me hope that this will work out! 🙏
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Ava Thompson
Just wanted to chime in as someone who went through this nightmare last year. The backdating process is frustrating but totally doable! A few things that helped me: 1) Keep detailed records of EVERYTHING - save screenshots of your weekly certifications, print out denial letters, etc. 2) When you do get through to someone, ask for a supervisor if the first person says they can't help. Sometimes the regular reps don't know all the backdating procedures. 3) If you have any documentation showing you were actively job searching during those denied weeks, bring that up - it strengthens your case. 4) Don't let them tell you there's a time limit - NY allows backdating in cases like yours where there was an initial processing error. Stay strong and keep pushing! The system is broken but your benefits are there waiting for you.
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QuantumQuest
•This is exactly the kind of detailed advice I needed! Thank you for breaking it down step by step. I've been keeping screenshots of my certifications but didn't think about printing the denial letters - definitely going to do that now. The tip about asking for a supervisor is gold too. It's reassuring to hear from someone who actually made it through this process successfully. Did you end up getting all your backdated payments, or did they give you any pushback on certain weeks?
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Natalie Chen
I'm dealing with a similar situation right now and this thread has been super helpful! One thing I learned from my case worker is that you can also submit a written request through the online portal under "Messages" if you can't get through by phone. Make sure to include your SSN, claim number, and the specific weeks you're requesting backdating for. I submitted mine 2 weeks ago and just got a response saying they're reviewing it. It's slower than calling but at least you have a paper trail. Also, keep doing your weekly certifications even if you're not getting paid - they told me this is crucial for the backdating process to work smoothly. Hope this helps and good luck to everyone dealing with this mess! 🤞
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Amina Sy
•Thanks for mentioning the online portal option! I've been so focused on trying to call that I completely overlooked submitting through messages. Having a paper trail is definitely smart - at least then you have proof you reached out. Two weeks for a response isn't too bad considering how backed up they usually are. I'm definitely going to try this route while I keep attempting to call. Really appreciate you sharing what your case worker told you about continuing the weekly certs - I was wondering if I should keep doing those even though I'm not getting paid yet. This whole thread has been a lifesaver honestly! 🙌
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Andre Moreau
I went through something very similar earlier this year and it was such a headache! What worked for me was a combination of persistence and documentation. I kept detailed records of every weekly certification I did during the denial period, took screenshots of everything, and saved all correspondence. When I finally got through to someone (took about 6 attempts calling right at 8 AM), they were able to process my backdated claim pretty quickly because I had all the proof ready. The whole process took about 4-5 weeks from when I first contacted them to receiving the backdated payments. Don't lose hope - the system is frustrating but you ARE entitled to those benefits if you were certifying during that time. One tip: when you do get someone on the phone, ask them to put notes in your file about the conversation so if you need to call back, the next person will see what was already discussed. Good luck! 🍀
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GalacticGuru
•This gives me so much hope! 4-5 weeks from contact to payment doesn't sound too bad considering all the horror stories I've heard. The tip about asking them to put notes in your file is brilliant - I never would have thought of that but it makes total sense. I've been keeping screenshots of my weekly certs but I should probably organize them better before I call. Did you have any issues with them questioning why you kept certifying even though your claim was denied? I'm worried they might see that as suspicious or something. Thanks for sharing your experience - it really helps to hear from people who've actually made it through this process! 🙏
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Olivia Martinez
I'm going through almost the exact same thing right now! Been certifying for weeks while my claim was in limbo, just got approved, and now I'm trying to figure out how to get those backdated payments. Reading through all these responses has been incredibly helpful - especially learning about that separate backdating line at 518-457-9000 that @StarSailor mentioned. I had no idea that existed! I'm definitely going to try the early morning calling strategy and also submit a request through the online portal like @Natalie Chen suggested. It's frustrating that we have to jump through so many hoops just to get what we're owed, but at least it sounds like it's definitely possible if you're persistent enough. One question for anyone who's been through this - did you get any kind of confirmation or case number when you submitted your backdating request? Just want to make sure I have something to reference if I need to follow up. Thanks everyone for sharing your experiences, this thread is a goldmine of info! 🙌
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Sofia Peña
•I'm in the exact same boat! Just got approved after months of being in denial limbo and now trying to figure out the backdating process. This thread has been amazing - I had no idea about that 518 number either! @StarSailor you're a lifesaver for sharing that info. To answer your question about confirmation - when I submitted my request through the online portal last week, I got an automated message with a reference number, but no real confirmation that it was being processed. I'm planning to try calling that backdating line tomorrow morning at 8 AM sharp. Has anyone tried both methods (online portal AND calling) at the same time? Wondering if that helps speed things up or if it just creates confusion in their system. Really hoping this works out for all of us dealing with this mess! 🤞
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Dmitry Volkov
I actually just went through this exact same process last month and finally got my backdated benefits! Here's what I learned that might help: The key is being super organized before you even try to contact them. I created a folder with screenshots of every weekly certification I did during the denial period, saved all my email confirmations, and wrote down the exact dates and amounts I was claiming. When I finally got through (used that 518-457-9000 number someone mentioned - absolute game changer!), the rep was able to process everything in one call because I had all my info ready. She actually told me that most people call without proper documentation and it just creates more delays. One thing nobody mentioned yet - if you have direct deposit set up, make sure your bank info is still current in the system. Mine had changed and it caused a 2-week delay in getting the backdated payments even after approval. Also, don't worry about them questioning why you kept certifying during the denial - the rep told me that actually HELPS your case because it shows you were actively looking for work and following proper procedures. Total timeline from my first call to getting paid was about 3 weeks. Hang in there - it's definitely doable if you stay organized and persistent! 💪
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Lucas Lindsey
•This is incredibly helpful! Thank you so much for the detailed breakdown - especially the tip about organizing everything beforehand. I've been taking screenshots but they're scattered all over my phone and computer. Creating a dedicated folder with all documentation sounds like the smart move before I even attempt to call. The point about direct deposit info is something I never would have thought of - mine might have changed too since I initially applied. I'll definitely double check that in my account settings. It's really reassuring to hear that continuing to certify during the denial actually HELPS rather than hurts your case. I was worried they might see it as me trying to game the system somehow, but it makes sense that it shows good faith effort. Three weeks from call to payment sounds very reasonable given all the horror stories I've heard. Thanks for giving me hope that this is actually manageable with the right preparation! 🙏
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Harper Thompson
Wow, this thread is exactly what I needed to see! I'm in a similar situation - been certifying for weeks while my claim was stuck in review, finally got approved last week, and now I'm trying to figure out how to get those backdated payments. Reading through everyone's experiences has been so helpful. That 518-457-9000 backdating line that @StarSailor shared is gold - I had no idea there was a separate number for this! And @Dmitry Volkov, your point about having all documentation organized before calling is spot on. I've been taking random screenshots but definitely need to get everything in one place. One thing I'm curious about - for those who successfully got their backdated benefits, did you have to provide any specific reason for why your initial claim was denied? Mine was denied due to some employment verification issue that took forever to resolve, and I'm wondering if that affects the backdating process at all. Thanks everyone for sharing your experiences! This community has been more helpful than any official NY unemployment resource I've found online 🙏
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Zoe Gonzalez
•Hey @Harper Thompson! I'm actually dealing with this right now too and have been following all the advice in this thread. Regarding your question about the reason for denial - from what I've gathered reading through everyone's experiences, the specific reason for your initial denial shouldn't matter much for the backdating process. What seems to matter most is that you kept doing your weekly certifications during the denial period, which shows you were following proper procedures. I had a similar employment verification issue that caused my initial denial, and when I called that 518 number last week, the rep didn't even ask about why it was denied originally - she was more focused on confirming I had been certifying consistently and had all my documentation ready. Definitely get all your screenshots and documentation organized in one folder before calling though. That seems to be the #1 tip from everyone who's successfully navigated this process. Good luck and thanks for the shoutout about this community being more helpful than the official resources - so true! 😅
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Mia Alvarez
Just want to echo what everyone else is saying about that 518-457-9000 backdating line - it's a total game changer! I was stuck in the same situation about 6 months ago and spent weeks trying to get through the main number with zero luck. Found out about the dedicated backdating line through a forum like this and got connected to someone within an hour of calling. One thing I'll add that I haven't seen mentioned yet - when you do get through, ask the rep to email you a summary of what was discussed and what steps they're taking. I did this and it saved me so much headache when I had to call back for a status update. Having that email trail made the second call super smooth since they could see exactly what the previous rep had already set up for me. Also, if you're still doing gig work or any part-time stuff while waiting for this to get sorted, make sure you report that income properly on your backdated certifications. They'll ask about it and being upfront about everything just makes the process faster. The whole system is definitely broken, but don't give up! You're owed those benefits and with persistence (and the right phone number!) you'll get them. Took about 4 weeks total for me from first call to money in my account. Hang in there! 💪
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Mason Stone
•This is such great advice @Mia Alvarez! The tip about asking for an email summary is brilliant - I never would have thought to do that but it makes total sense to have everything documented. I'm definitely going to request that when I call the 518 number tomorrow. Thanks for mentioning the gig work reporting too - I've been doing some DoorDash while waiting for this to get resolved and wasn't sure how to handle that on the backdated weeks. Being upfront about everything definitely seems like the way to go rather than trying to hide anything and potentially creating more problems. Four weeks total timeline gives me hope! I've been stressing about this for months but reading through everyone's success stories in this thread has really helped calm my nerves. It's amazing how much more useful this community discussion has been compared to the official NY DOL website. You all are lifesavers! 🙏
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Felicity Bud
Reading through this thread as someone who just got approved after 4 months of denial hell, and I'm so grateful for all the detailed advice here! That 518-457-9000 backdating line is definitely the move - wish I'd known about it sooner instead of wasting weeks trying the main number. Quick question for those who've been through this - when you called the backdating line, did they ask you to provide specific dollar amounts for each week you're claiming? I have all my screenshots saved but trying to figure out if I need to calculate the exact weekly benefit amounts beforehand or if they handle that calculation on their end. Want to be as prepared as possible when I call tomorrow morning! Also huge thanks to everyone sharing their experiences - this thread has given me more useful info in 10 minutes than months of trying to navigate the official NY DOL website. Finally feeling hopeful that I can get this sorted out! 🙏
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Andre Dubois
•Hey @Felicity Bud! When I called that 518 backdating line a few weeks ago, they actually calculated the weekly amounts on their end - I just had to confirm the specific weeks I was claiming and verify that I had been certifying during that period. Having the screenshots ready was definitely helpful for reference, but they pulled up my benefit amount from their system once they located my claim. The rep walked me through each week and asked me to confirm things like whether I was available for work, actively job searching, etc. for each period. The whole call took about 20-30 minutes and she was super thorough about making sure everything was documented properly. Definitely call right at 8 AM though - that seems to be the magic time when you can actually get through! Good luck and hope you get this resolved quickly. This thread has been such a lifesaver for all of us dealing with this mess! 💪
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