NY unemployment back pay delayed 3 months while new claim approved in a week - account fraud issues

You need to specifically request an 'expedited review' when you call. Don't just accept when they say it's 'in review' - that could literally mean it's sitting in a queue somewhere. Ask to speak with a supervisor and mention that the delay is causing significant financial hardship. They can flag your claim for priority processing. Also, document every call - date, time, and representative name. This creates a paper trail if you need to escalate further.

Same exact thing happened to me except it took 4 months to get my backpay lol. System is broken beyond belief.

I had an almost identical situation last year - my backpay was delayed for months while my new claim was approved quickly. Here's what worked for me: I contacted my local state representative's office and explained my situation. They have dedicated staff who handle constituent services and can intervene with NYSDOL on your behalf. I sent them copies of all my documentation, proof of my identity verification attempts, and a timeline of my calls. Within 10 days of their intervention, my backpay was processed and deposited. It seems counterintuitive, but sometimes going outside the direct unemployment system gets faster results. Your state assembly member or senator's office can be surprisingly effective.

i waited SIX months for back pay in 2024!!! the fraud thing is happening to EVERYONE now, my cousin, my roommate, 3 ppl i work with all had their accounts marked for fraud investigation even tho they're real claims... its like they're using 'fraud review' as an excuse to hold onto money longer!!!!!

The reason your new claim was approved quickly while your back pay remains under review is because these are handled by different departments with different verification requirements. New claims go through the standard initial eligibility verification, while back pay issues (especially those involving potential fraud) are handled by the Special Investigations Unit, which has a much larger backlog. For your back pay issue, I recommend three specific steps: 1. Request a Monetary Determination reconsideration specifically for the back pay period 2. Submit a written statement through your online account documenting the timeline of events and verification attempts 3. Use the official Request for Reconsideration form (MR-45) that applies to delayed payments Also, make sure all your identity verification documents are uploaded to your online account - driver's license, social security card, and a recent utility bill showing your address.

After spending 2 weeks trying to reach someone at NYSDOL about my backpay (kept getting disconnected or waiting 3+ hours), I found this service called Claimyr that got me connected to an agent in about 20 minutes. They have this system that waits on hold for you then calls when an agent is available. The agent was actually super helpful and escalated my backpay issue - got it resolved within 10 days. Check out their video to see how it works: https://youtu.be/Rdqa1gKtxuE Their website is claimyr.com if you're interested. Saved me so much frustration!

I'm going through almost the same thing right now too, but it's only been about 5 weeks since I've been waiting for my back pay. The frustrating part is that I can't even get clear information on what's happening with it. One rep tells me it's in queue for review, another says they need more documentation, and then another says everything looks fine and I just need to wait. I'm starting to wonder if they're just hoping I'll give up. The system is a complete mess.

One important thing to understand about back pay delays - especially when fraud has been suspected on your account - is that your case has likely been flagged for manual review, which takes longer. Here's what you should do immediately: 1. File a formal written appeal specifically addressing the back pay issue (not your new claim) 2. In your online account, upload additional identity verification documents if you have any that weren't previously submitted 3. Request a direct call back from a claims examiner (not just a regular customer service rep) The key difference between regular processing and back pay processing is that back pay for accounts with suspected fraud requires multiple levels of approval, including from a supervisor. By filing a formal appeal, you force your case into a queue that legally must be addressed within specific timeframes.

has anyone else noticed that they NEVER send you email updates about backpay reviews?? like they'll email about regular stuff but when it comes to actually giving you YOUR money suddenly they go silent

UPDATE: I just wanted to thank everyone for your advice! I tried calling using that Claimyr service that @profile6 mentioned, and I actually got through to a claims specialist in about 15 minutes! The agent confirmed my account was flagged for fraud review due to login attempts from multiple locations (which I never did - definitely someone trying to hack my account). She escalated my case and said I should see my back pay within 7-10 business days. She also noted that they needed an additional form of ID verification which I was able to provide while on the call. Fingers crossed this finally resolves it! Will update again when/if the money comes through.