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How to check if my 2019 tax return was accepted for NY unemployment verification?

Sent in my 2019 tax return thru my accountant about 3 weeks ago to verify my income for ny unemployment. They needed additional proof after flagging my account for review in April. I'm freaking out cuz I haven't heard anything back and I need this money. How do I know if they received it or if it's been approved? The website doesn't show any updates and I've been calling every day but can't get through to anyone. Anyone know how long this verification process takes or if there's a way to see the status somewhere? I'm behind on rent and literally counting the days till I get paid.

Dylan Fisher

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Call them. That's literally the only way you'll get answers with ny unemployment. I know it's frustrating but u gotta keep trying. I was in the same situation last year and spent WEEKS trying to reach someone. Try calling right when they open at 8am.

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I've tried calling at 8am every day for the past week but it just says 'due to high call volume' and hangs up on me šŸ˜«

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Edwards Hugo

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try 7:55am. The phone system actually starts taking calls a few mins before 8. That's how I got through once.

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Will try that tomorrow, thx!

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Gianna Scott

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After weeks of trying to get through to someone at unemployment, I found this service called Claimyr (claimyr.com) that got me a callback from an actual agent! Talking to an agent got my benefits unlocked in like 10 minutes after weeks of nothing. They had a youtube video that explained how it works: https://youtu.be/Rdqa1gKtxuE It was the only way I could talk to a live agent and definitely worth it to finally get my money!

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Alfredo Lugo

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yeah right, another 'miracle solution'... what's the catch? šŸ™„

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Gianna Scott

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No catch honestly. They basically call for you and stay on hold, then when a real person picks up they connect you. Saved me from wasting hours on hold.

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Sydney Torres

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wait hold up - does this actually work or is it just the usual BS? The unemployment system is so broken I'm willing to try anything at this point

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Gianna Scott

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It worked for me! Got connected to an agent within an hour after trying for weeks on my own. Just sharing cuz I know how frustrating this whole process is.

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not falling for another unemployment 'hack'... these never work

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Gianna Scott

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I get the skepticism. I was desperate too. But this actually connected me to a real agent who fixed my issue. You can check their website if you want, but it's your call.

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Caleb Bell

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I had to wait about 5 weeks after submitting my 2019 tax info before anything happened. And then one day the money just showed up in my account with no notification or anything. The system is completely broken right now.

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Check your online account message inbox. Sometimes they send updates there that don't come thru as emails or texts. Also check your spam folder! My notification was there.

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Just checked both and nothing :( The online message center just has the original notice asking for the tax docs.

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Rhett Bowman

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The ONLY way to get this resolved is to talk to an actual human at NYSDOL. I know its frustrating, but you have to keep calling. I finally got through after 3 weeks of trying and the agent fixed my issue in 10 minutes. Can't believe I wasted all that time waiting. The verification process should take 7-10 business days according to the agent I spoke with, but with their backlog it's taking longer. Here's what worked for me: ā€¢ Don't just call the main number, try all the different department numbers you can find ā€¢ Call right before they open (7:55am) as someone else mentioned ā€¢ Try using claimyr.com - it actually worked for me when nothing else did ā€¢ Be persistent and call EVERY day ā€¢ Have all your docs ready when you do get through Good luck! The system is absolutely swamped right now but once you talk to a human, things move quickly. Don't give up!

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Abigail Patel

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THIS!!! Same experience. Waited forever then got it fixed in minutes once I actually talked to someone.

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Daniel White

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What's claimyr? Never heard of it

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Rhett Bowman

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It's a service that calls unemployment for you and stays on hold, then connects you when a real person answers. Saved me hours of my life. claimyr.com

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Nolan Carter

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have u tried contacting ur state rep? thats how i finally got my claim moving after 2 months of nothing. they have special contacts at the unemployment office.

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No I haven't! How do I find my state rep's contact info?

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Nolan Carter

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google "find my ny state assembly member" - theres a website where u put in ur address. call their office and say ur having unemployment issues. they have staff just for this stuff now

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Natalia Stone

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When I submitted my tax docs, I never got any confirmation. But suddenly 6 weeks later all the back pay showed up in my account. No notification, no update on the website, nothing. NY unemployment is a disaster right now.

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Tasia Synder

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If its been 3 weeks with no response, you need to be proactive. The system is overwhelmed but they are working through cases. My friend faxed her docs (yes, seriously) and got processed faster than online submission. So stupid but apparently it works šŸ¤·ā€ā™€ļø

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Do you have the fax number? I'll try anything at this point lol

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Tasia Synder

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I think it's 518-457-9378 but double check on their website to make sure. Write your claim # on EVERY page

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I went through EXACTLY this in February. Sent tax docs and heard nothing for almost a month. Turns out they "couldn't read" one of my W2s and needed me to resend šŸ™„ But they never bothered to tell me! I only found out when I finally got through to an agent. Call them!!!

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just wanted to say good luck bro. NY unemployment is a mess šŸ’Æ

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Thanks man šŸ˜©

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Ellie Perry

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Check if your claim status changed from "pending" to anything else. Also log into your account and look under "payment history" - sometimes benefits get approved and even paid without ANY notification! It's ridiculous šŸ¤”

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Still says pending review and no payment history. I'll keep checking though!

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Landon Morgan

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the unemployment website lies!!! it told me my claim was under review but when i finally got through to an agent they said they never even recieved my documents. CALL THEM! it's the only way to make sure your case is actually being worked on and not lost in the system somewhere.

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Teresa Boyd

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They lost my friend's tax docs TWICE and she had to send them 3 times. Make sure you keep copies of literally everything. Take screenshots of confirmation pages. NY unemployment is a nightmare rn and they make "mistakes" constantly.

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That's terrifying. I still have the originals thankfully. Did she ever get her benefits?

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Teresa Boyd

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Yeah eventually but it took like 2.5 months total. She had to move back with her parents cuz of the delay. The system is completely broken.

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Lourdes Fox

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The real issue isnt knowing if ur 2019 taxes were received, its that they NEVER TELL YOU ANYTHING. I've been dealing with ny unemployment since October and communication is nonexistent. You have to chase them for every single update.

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Bruno Simmons

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honestly? u need to get on the phone with them. no other way around it. i know it sux but u gotta keep calling. i used claimyr.com after weeks of trying to get thru and it was worth every penny to finally get my claim sorted.

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